Loading presentation...

Present Remotely

Send the link below via email or IM

Copy

Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.

DeleteCancel

Nationwide GS - V0.5

No description
by

Elisabetta Bruno

on 28 May 2014

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of Nationwide GS - V0.5

'The future'
VIDEO
BECOMING A DIGITAL SOCIETY
Vision and purpose not changed
GOALS & OUR TRANSFORMATION STORY
ONE TEAM - Bring third parties 'into' business
PEOPLE
Leadership stories - PRIDE
Leadership Challenges
(Seek forgiveness rather than permission)
TPP#2
Future timeline

Payments maturity
ECC
Mobilsed data center strategy
Executing simplification agenda
New payments channels
Response to resilience review
Digital review
Customer & colleague weighted measures
Q&A
Select people photos before zooming out to montage around heart
TRANSITION TO DIGITAL
BAIN's Family - The Digital Customer

CUSTOMER DEMAND EXAMPLE
Forming of the division (Dec 2011)

Strengthened leadership team
New operating models
Customer focus reinforced
Regional brands IT teams integrated
Delivered £22.5m cost challenges
IT & payments risk management
Reducing variation (2012-13)

Service management across all services
Single point of contact
Service catalogue
Engaging with the business
Aligning property and infrastructure portfolios
2013-14

Enabling a great place to work
DDoS
Managed print
VDI
Branch refurbishments
New payment platforms
NH LAN Upgrade
How many banking apps were downloaded in the UK in the past year?
What percentage rise has there been in mobile banking transactions in the past 12 months?
Improve career development opportunities, (develop framework)
Group Ops Academy
Supporting people through change
Promote self-driven learning
Improve collaboration
and productivity
PREVIOUS TIMELINE HERE
Current Account Provider of the Year 2014
Platinum and Gold awards
Best Overall
Online Provider
Best Online
Banking Provider
Best Online
Credit Card Provider
Significant IT Change - Colleague & Customer Impact
High


Medium


Low
IMPACT:
A:
1.6M
B:
7.2M
C:
12.4M
A:
10%
B:
50%
C:
100%
TSIP & 'run'
VT
Enabling a great place to work
IT Outages

Payments downtimes
TONY VT
Our Contribution (Stood in a field)
Full transcript