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Cirque du Soleil

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by

Courtney Laban

on 30 October 2012

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Transcript of Cirque du Soleil

Cirque du Soleil Group Nemesis Cheng Cheng
Sirish Singh Devi
Jennifer Hilliard
Courtney Laban
Kyle Randall Visioning Information Technology at What are the key abilities required of Danielle Savoie to achieve alignment between IS/IT and a business? http://www.polleverywhere.com/multiple_choice_polls/LTIwNTIzNjg1NTM What we thought . . . • Learning Ability
• Strategic Ability
• Leadership Ability
• Persuasive Ability IS Strategy Triangle Value Chain Business Case Metrics Business IT Maturity Model Architecture & Infrastructure Governance and Decision rights What characteristics of Cirque du Soleil made Danielle Savoie’s job particularly challenging? • Integration
- Various suppliers
- Various operating systems
- 800+ apps and software packages with same functions
-Paper folders and unconnected applications
• Touring Shows
- Separate IT infrastructure
- No collaboration among different units
- Technician on site before the show
• IT’s Role
- Support
- Couldn’t support growth Main Challenges How well do you think the current IT architecture at Cirque du Soleil enabled the critical business processes? BS IS OS Integrated Hardware/Software
• Hardware
- same and functional hardware
- devices which can store and highly centralize the data
• Software
- same software
- an advance and effective software for headquarters
• Network
- ERP system (SAP)
• Data
- implement ERP system
• Skilled workforce
- efficient management of data
• Optimum utilization of resources Business Requirements • Hardware
- Diversity
- No devices to centralize the data
• Software
- Diversity
- an advance and effective software for headquarters
• Network
- independent
• Data
- Lack data resources Current Condition What were Cirque’s critical business processes? - Setup before each show
(electricity, phones, offices, computer network, etc.)
- Casting people for each show
- Performer training (including makeup)
- Costume/Wig creation and management What we thought: http://www.polleverywhere.com/multiple_choice_polls/LTc0Mjc3MDQwNA 5.What recommendations would you make to Danielle to manage Cirque’s data?

6.What course of action would you recommend to Danielle Savoie if she is to successfully implement her vision of IT as a sailboat, with Cirque’s producer as captain and the IT vice-president as helmsperson? • Efficient management of data
• Integrated hardware/software [systems running on a single platform]
• Optimum utilization of resources
• Skilled workforce. Thank You! http://www.xerox.com/about-xerox/sponsorship/cirque-du-soleil/enus.html
Full transcript