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The Storytellers

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by

Yuanli Li

on 6 April 2014

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Transcript of The Storytellers

The Needs Assessment
Group 4
Integrity
Put people first
Strive for the best
Listen then act decisively
Safe and nurturing environment



2 Facilities
50 employees
30 residents
5 Core Values
30 full-time care managers
Protocol
Result 2
Result 1
Interviews of care managers on 3 different shifts:
6 am - 2 pm
2 pm - 10 pm
10 pm - 6 am
Interview Topics include:
Demographics
Likes and dislikes of job and work environment
Cultural differences
Personal motivation
Suggestions for improvement
Administered Compassion Fatigue Scale (Gentry, Baranowsky, & Dunning, 2002)

Observations
Education/Training
Improve communication
Learn about occupational safety
Understand the role of the caregiver in Alzheimer's Disease progression.
Appreciation
“I feel appreciated by the residents, but not by staff/administration.”
“[there are] no open lines of communication.”
Pay
Intervention
Short-term plan
Long-term plan

Personal feedback system
surveymonkey.com

Monthly appreciation potluck/Birthday acknowledgments

Employee of the month

SBAR Pass Down Log [during shift changes]
Formal education training program
credentials DCNA
free for The Forum employees
offered onsite
span over 13 weeks
Curriculum
Introduction to Dementia - 2 credits
Documentation and Communication Procedures - 2 credits
Nursing Clinical Practice - 4 credits
Admission criteria
at least 2 years experience as CNA
personal interest in becoming credentialed essay
3 letters of reference
Application form
The Storytellers
Falah Adnan
Speech & Language
Pathologist
Elizabeth Frost
Social Worker
Yolanda Barrett
Social Worker
Kristin Hulin Gil
Occupational Therapist
Virginia Night
Occupational Therapist
Malika Mitchell
Medicine
Andrew Mulder
Pharmacy
Yuanli Li
Pharmacy
Adina Schulz
Nursing
Short-term Plan
Long-term Plan
Full transcript