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DEMOFest 2017 - Evaluation

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on 27 November 2017

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Transcript of DEMOFest 2017 - Evaluation

began questioning the value of our evaluations (satisfaction surveys)

lot of admin time in summarizing results (see our bundles!)

sought to explore ways to better
assess "impact" of our work - become more evidence-informed
BACKGROUND
WHO IS USING OUR SERVICES?
IS OUR WORK HAVING AN IMPACT?
WHAT WE ASK...
CULTURE OF EVALUATION
QUESTIONS?
Tony Botelho
STAY CONNECTED
@SFU_Career
SFU.ca/career
botelho@sfu.ca
INFOGRAPHIC REPORTING!!!
POST-PRE ASSESSMENT
What?

Why?


How?

How
used?
WHAT IS THE LEARNING?
MINUTE ESSAYS
For Today...
WHAT
Usage statistics
Better understand who was using service, what they were coming for, and usage trends.
Were we reaching target audiences?
Shared with team, senior admin, academic partners.
Used in work flow planning; people management
Evidence of learning
Want to know if our services are making a difference.
Which elements have the greatest impact and what needs changing?
What are the impacts on different populations?
To constantly improve programming and practice.
To provide evidence to faculty, senior admin, colleagues and other staff on value of services
Evidence of alignment between learning and learning outcomes
See if curriculum/activities are meeting objectives. Allows us to hear student's voice
Update programming - identify themes; share stories

Evaluation at SFU Career & Volunteer Services

we're collecting?
HOW
we're collecting & using the data?
WHY
we're collectingdata?
Infographic Reports
Post-Pre Evaluations
Minute Essays
What?
Why?
How?
How Used?
What have you done (are doing) to measure
USAGE?
Funding for new continuing staff

New partnership - student advising program

Enhanced credibility

Highlighted at BOG meeting - platform
UNEXPECTED OUTCOMES
What?
Why?
How?
How Used?
3-minute essay
What has changed for you as a result of participating in this session?
If nothing has changed, let us know (that's ok too!)
UNEXPECTED OUTCOMES
Students' ratings on "pre" component

Interest in evaluation results and methodology from partners
How do you measure IMPACT
of your service?
UNEXPECTED OUTCOMES
Higher quality feedback

Thoughts and feelings

Better appreciation of session engagement

Value as a tool
tonybotelho1
Penny Freno
plfreno@sfu.ca
plfreno
Jocelyn Loi
mana@sfu.ca
jocelynloi
SFU Career & Volunteer Services
How has this session influenced your view of evaluation?
If nothing has changed, let us know (that's ok too)
BOT Session 2: What will you do?
@SFU_Career
SFU Career Services
SFU.ca/career
SFU Volunteer Services
@SFU_Volunteer
SFU.ca/volunteer
BOT Sessions: What has changed for you?
Full transcript