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Team Leader Orientation
Transcript of Team Leader Orientation
Trained and Committed Leadership
Physical Plant; Equipment and Facilities
Monitoring & Evaluation
Funding and Resource Management
This training will introduce you to SWB, your role as a Team Leader, the specific program where you will be living, and the next steps to prepare you for departure. The more you invest in learning, understanding and opening your mind and heart to the year that lies ahead, the quicker you will adjust and be effective in your role when you arrive; we hope that this training is a good start! We hope that it not only makes you feel even more excited for your year with SWB, but also begins the process of making you feel both prepared and confident for your new role.
Thank you for investing in this process! As always, the lines of communication are open; please send any questions or concerns you might have.
Team Leader Testimonials
“When I accepted a position as a Team Leader, I expected to be able to improve my Spanish skills and to gain some valuable work experience. I guess I didn’t expect to be welcomed into a foreign community with open arms, or challenged in ways that no academic environment could ever achieve. The bear hugs, the quiet courage, and the glowing resilience of these young participants and their families have humbled me and sparked multiple new passions that will greatly impact the future course of my life, and forever change the way I see the world. I am so much better for it.” -Kelly Pope, Team Leader 2012-2013, Nicaragua
Scope of Training
1. Introduction to SWB: Video of Founders, Ben Gucciardi and Mary McVeigh.
2. Who we are and what we do
3. The role of the Team Leader
4. Get to know your program
5. Raise funds
6. Next steps
WHO WE ARE
Welcome to SWB!
This video is a news feature from Ben and Mary's trip to Cairo, Egypt in 2010, and talks a bit about the idea behind SWB, and gives some perspective on the types of activities and ways that SWB can build bridges across cultures and within cultures.
Get to know SWB Granada
International Team Leader Orientation
At the Start
Visual History of SWB Sites
Baltimore, MD ~ Boston, MA ~ Granada, Nicaragua ~ Greeley, CO ~ Kampala, Uganda ~ Oakland, CA
Current Summary of Programs
Focus on the Whole Person
SWB believes in a whole-person approach. Our programs help young people come into a greater understanding of their bodies, minds and voices, creating avenues toward individual growth, new opportunities, and the achievement of personal goals.
As a Team Leader, you will aid in the development of soccer skills and team-building, but also see each individual as a whole, supporting their growth as a young person seeking to overcome the obstacles placed before them en route to their goals. To this end, soccer activities will always be balanced with educational support, team-building, civic engagement, and other critical programming to build the life-skills necessary to make positive change.
Soccer Without Borders gives voice and value to the ideas of local leaders. In addition to imported human, physical, and intellectual resources, SWB mobilizes local expertise, empowering and employing resident experts to educate from within the community.
As a Team Leader, you will collaborate with and work alongside these leaders to form a program that best suits the needs of the youth in your community. This collaboration plays a crucial part in maintaining legitimacy in the community and among the youth participants, but is not without challenges. Navigating these relationships can be the most challenging part of a Team Leader's experience.
SWB believes that the process is often more important than the outcome. SWB leadership, participants and families commit to uphold process-oriented values that create a culture of acceptance, an inclusive environment, and supported progress towards goals.
The values are:
The inherent potential and gifts of all young people
Honesty and authenticity in speech and action
All learners as teachers and all teachers as learners
Openness to all perspectives, voices, and people
In one year, your investment in outcomes may not become obvious; you are planting seeds that will grow throughout the year and into the future. With that in mind, the process by which Team Leaders (and all SWB staff) approach the program is just as important as the future outcomes themselves. Likewise, the process by which the participants approach their goals is as much a learning experience as the achievement of the goals themselves, building skills and character that they will carry with them into the next stage of life.
Soccer Without Borders began eight years ago as an all volunteer effort, rallying the passion of individuals from around the world to seek positive change through soccer. In time, SWB saw the need for full-time leadership at the organizational and program levels, in order to best pursue the intended outcomes. However, maintaining a lean structure that allows for the maximum amount of organizational funds to go directly to the youth in our programs remains a top priority. Thus, the organization relies on the hard work and commitment of more than 40 part-time staff and 200 volunteers annually.
Team Leaders are a unique blend between staff and volunteers, as they are largely (or entirely) supported by funders who believe in the work of SWB and the Team Leaders' commitment to the mission.
A team approach pervades nearly every aspect of the organization. Teams within SWB are made up a combination of full and part-time staff, volunteers, and advisers.
The Soccer Without Borders Team
These teams are -
Visioning and Direction
Human Resources, Legal, Development, Financials and Tax Exempt Compliance, Outreach and Program team leadership
*Program Team: Individual Program Directors and Coordinators, Team Leaders, Local Staff, Volunteers
Promotion, Marketing, Campaigns and Fundraising initiatives
Board of Directors:
Governing body of the organization
Advising on all aspects of the organization
Soccer Without Borders first began programming in 2006 to address three critical issues facing young people in underserved communities throughout the world:
1. A lack of safe spaces where young people feel cared for, have a voice and can experience the joy of sport.
2. A lack of opportunity for youth to actively explore social issues and community challenges.
3. A lack of social capital and access to potential opportunities for education, employment and personal growth.
Over the last nine years, SWB has worked to refine its understanding of how its programs can best address these issues in different cultural contexts. SWB has sought to maintain an adaptable program model that authentically reflects the needs of the communities it works in, while also providing consistent program essentials, which must be in place in order for a SWB program to be effective. Along the way, SWB has benefited from the dedication of many passionate staff, volunteers, partners and supporters, each of whom has been infected by the soccer bug and believes strongly in working to build a more just, equitable and harmonious world.
Five Key Activities:
Soccer Play and Instruction
2012-2013 Team Leaders at a Community Cultural Festival
SWB Nicaragua Team Leaders and local staff 2013-2014
SWB Founder, Ben Gucciardi, with former Uganda Director, Raphael Murumbi
Program Rubric and Logic Model
Explanation of the design:
The diagram loosely resembles a target, with four distinct quadrants. Each concentric circle represents a point level: 1, 2, 3, and 4. Each quadrant relates to an aspect of the program and generally who is responsible for implementing. Quadrant 1 is the activities, implemented by staff coaches, tutors, mentors, etc. Quadrant 2 are program inputs that are more adaptable to local circumstance, largely implemented by the program director and their staff, with less consistency across programs. Quadrant 3 are also program inputs, with the program director largely responsible, but more standardized across programs with more structure and support. Finally, Quadrant 4 is organizational infrastructure, sustained by SWB Main with support from the program director.
How to use this tool:
Each category is made up of sub-categories that are scored on a 4 point scale. Each sub-category has a defined target, which sets the bar for 4 points. Through a guided discussion, Program Directors and key staff are asked to rate the program in each category. Sub-category scores are averaged to create a final score which gets plotted on the diagram.
Team Leader Role in the Program Rubric
Example of the Program Rubric "in action"
SWB Logic Model
The program rubric is a tool to help us monitor growth at each site. The rubric helps us identify weak areas where we can continue to improve programming. The logic model is a concise picture of what our programs do and what outcomes we intend to see as a result. If we use the rubric correctly than we can hope to see the program outcomes expressed in the logic model, across programs.
Focus on the Activities Quadrant:
What are some observations you can make using this overlapped rubric? Where was progress made from 2012 to 2013 and where did the program see stagnation?
Where We Are Now
Boston, MA - Middle school boys team pictured
Granada, Nicaragua - U8 girls team pictured
Greeley, CO - Middle school boys team pictured
Kampala, Uganda - U14 girls team pictured
Oakland, CA - High school girls team pictured
Here is the Team Leader quadrant broken down by section in more detail.
What is the difference between the Rubric and the Logic Model?
“I cannot think of an experience that has better matched my interests and passions. The opportunity to make an immediate, visible impact everyday- whether through helping a student understand a new concept or making kids laugh on the football pitch- is incredibly rewarding.” -Nick Dreher, Team Leader 2011-2012, Uganda
Stefan Viragh, Team Leader Uganda, 2011-2012, Meltwater Online Intelligence Analyst
Team Leaders are a critical piece of SWB International Program success. Depending on the stage of development of your project site and the availability/ability of local staff, Team Leaders take on many aspects of program management, day-to-day execution, promotion, and administration. The responsibilities are extensive: YOU are key SWB USA representatives at your program site.
With great responsibility comes great freedom; you are not a cog in a wheel. The best Team Leaders have embraced the challenge of program development, and their role in creating sustainable community programming by becoming entrenched in the culture they aim to serve. With guidance and under the direction of your Local Program Director, Team Leaders work alongside local staff to continually shape a program that addresses obstacles to growth, inclusion, and personal success on and off the field of play.
Team Leader Role
Collin Burks, Team Leader Nicaragua, 2013-2014, UNC Medical School
Team Leader Responsibilities
Planning, designing, and implementing soccer practices, team-building activities, workshops, and special events
Seeking opponents and organizing games
Recruiting new program participants
Forging relationships with parents and families of participants
Giving one-on-one feedback to participants and supporting their growth on and off the field
Implementing and tracking the equipment distribution system
Working alongside a team of Nicaraguan and Ugandan coaches
Everything that comes from being an all-around invested and creative coach
Maintenance of local SWB office and field space
Investment in engaging in and understanding of local culture, customs, language, and traditions
Hosting and training short-term volunteers, and coordinating the logistics of their stay
Wondering what you'll be doing? Quite a bit of everything!
Amy Howard, Team Leader Uganda 2013-2014, Teach For America
As seen in the program rubric, Team Leaders focus on the 5 main activities listed below, but they also help coordinate big program events and oversee quality of programming.
The 5 activity areas are:
1. Soccer Play and Instruction
3. Education Support
4. Civic Engagement
5. Cultural Exchange
Additionally, Team Leaders take on 1-2 administrative responsibilities
within the program. These responsibilities are a great opportunity to
learn specific, transferable skills for your post-internship career while
also maintaining crucial aspects of the program’s infrastructure.
These roles are:
Monitoring and Evaluation Administrator:
Includes ensuring that attendance is up-to-date, player profiles are entered, and the season checklist is completed. Also includes implementing surveys, interviews and focus groups on occasion.
Includes promoting the program through social media and news outlets, regularly contributing to the SWB blog, designing program-specific materials, and other projects.
Volunteer and Logistics Coordinator:
includes communicating with incoming visitors or short-term volunteers and arranging logistics for them so that they feel welcomed.
Includes ensuring that program facilities are secured, maintained and that all bills are paid.
Assisting the program director with expense documentation and reporting
Includes ensuring that the 6 week school curriculum is scheduled at two schools (one in the center of Granada and one at the expansion site, in La Villa), staffing, and delegating staff to carry out the curriculum.
Program Expansion Facilitator:
Includes helping program directors identify strategies and areas of growth in the new expansion areas. It also includes networking, liaising, recruiting, and coaching in new program areas,
Mayela, Mariposa Jr. participant celebrating International Day of the Girl in Nicaragua.
Participants in Uganda take part in a model commonly used called Football3. This format allows players to learn how to respect and communicate with one another. It is normally played without referees to encourage players to solve conflicts themselves through talking.
2011-2012 Uganda Team Leaders and Staff members work together on the pitch and off the pitch.
Weekly Hours Breakdown
Activities with Youth
*Depending on location
Planning for Sessions
Administrative and Leadership Development
Special Events and Projects
Average of 5 hours a week (Some weeks more and some less)
Tuesday team activity in the office 4:30-7:30pm
Wednesday soccer practice 3:00-5:00pm
Thursday team activity in the office 4:30-7:30pm
Friday soccer practice 3:00-5:00pm
Saturday soccer game 9:00-12:00pm
Monday-Friday study hours 3:00-4:30pm
Monday-Friday English and life skills 1:00-3:00pm
This includes planning for off-field activities or workshops, research for activities, Complete Season responsibilities, and recruitment
2 hour full staff meeting on Mondays
3 hours of prep and clean-up for off-field activities
2 hours of prep and clean-up for soccer practices
3 hours a week of home visits, recruitment, phone calls, player meetings and feedback
Whenever possible staff do coaching clinics and professional development on the pitch, the staff after all is a very important team!
Just like our participants practice to improve and play well in games, Team Leaders prep so that their activities are always improving and the best that they can be for the participants!
1-2 Gym classes a week
1 hour a week of entering attendance
2 hours a week of administrative responsibilities
1 hour a week of staff team-building or professional development
2 hours a week of Team Leader and individual meetings
Camps & Clinics
The Uganda Youth Festival is a week long camp that serves 300+ kids.
Team Leader Commitment
August 15-18, 2016- Team Leader Training in Boston, MA
August 18-Dec 1, 2016- Fall season in Granada
Dec 13 or later, 2016- Return to US for holiday break
Jan 4, 2017- Return to Granada
Jan 9-17, 2017- 9th Annual T.E.A.M. Camp
Jan 18-June 18, 2017- Spring season in Granada
June 2017- Return to US
August 15-18, 2016- Team Leader Training in Boston, MA
August 18-Dec 19, 2016- Fall season in Kampala
Jan 4-8, 2017- 5th Annual SWB Uganda Youth Festival (dates tentative)
Jan 19-February 3, 2017- Winter Break
February 3-June 13, 2017- Spring season in Kampala (includes 1 week break for Easter)
June 19, 2017- Return to US
Get to know SWB Uganda
Get to Know Your Site in Greater Depth
Raising funds to cover your expenses is a key piece to making sure you feel comfortable and supported while living abroad.
Food ($50-$70/week) = $2,350-$3,290
Transportation and visa= $1,300-$1,600 (includes two flights to Nicaragua)
Cell phone/phone calls/internet (subsidized by SWB) = $220
Travel health insurance, if necessary ($40/month) = $480
Spanish classes, if necessary = $500
*1hr class per day/5 days a week, for 20 weeks
Boston training flight and incidentals = $500
Emergency/Other, if necessary ($100/month) = $1,100
Your estimated expenses are:
Food ($50-$70/week) = $2,350-$3,290
Transportation and visa = $1,900 (flight to and from Uganda)
Housing ($80/month) = $880
Cell phone/phone calls (subsidized by SWB): $220
Travel health insurance, if necessary ($40/month) = $480
Boston training flight and incidentals = $500
Emergency/Other, if necessary ($100/month) = $1,100
Typical Nicaraguan Dish
What can funds be used for?
Money that you raise through tax-deductible donations to Soccer Without Borders will be earmarked for your expenses, however there are legal limitations as to what these donations can cover.
Job-related Air travel and ground transportation, Visa and entry costs
Room rentals or hostel/hotel costs for job-related travel, housing utilities
Food and drink (non-alcohol), general living expenses including toiletries and household supplies
Phone and internet costs
International insurance and other health care costs
Other Job-related Expenses:
Anything that you are asked to do, or choose to do, to further the mission of SWB in-country is considered job-related including additional travel, purchasing supplies, etc.
Personal Entertainment and Travel are not considered job-related and cannot be covered by tax-deductible funds.
As a result, it is recommended that you bring an additional $100 per month for these expenses, or more depending on your personal preferences. You may ask for support to raise this money, but it cannot be raised through SWB and we cannot issue receipts for it. It’s important that you speak with your donors about funds for personal use!
Raising Funds: Step 1
First step: Design your personalized Crowdrise Fundraising Page
1) Set up a Crowdrise profile https://www.crowdrise.com/signin/form/
2) Click “Create a Fundraiser”
3) Select to Fundraise for Soccer Without Borders
4) Share your Fundraiser!
An example of a fundraiser from Razoo by a Team Leader: http://www.razoo.com/story/Soccer-Without-Borders-Nicaragua
Advantages to online giving:
1) Crowdrise guarantees that all non-profits on their site are registered 501c3 organizations, therefore, donors receive receipts instantly through a secure platform. You can also easily send a personalized thank you.
2) Any donations collected through your page will be sent directly to SWB under your name, which we then add to your fundraising total.
3) You can put the Crowdrise fundraising Widget or “Donate Now” button on any other website, including your personal blog, Facebook page, etc.
4) Many donors prefer the ease of online giving
5) You can design custom thank you’s
Disadvantages to Crowdrise and online giving:
1) All online platforms range in their customizability and cost. Crowdrise is the best option to balance these, but charges a rate of 3% of each donation. Due to the volume of donations, SWB cannot absorb that loss, and so any donations collected online will be added to your total at 97%
Raising Funds: Step 2 & 3
Open a Bank of America account for your fundraised money SWB banks with B of A, and opening a free checking out with them will make transfers to your account free and instant.
Keeping a separate account will help you to manage, track, and report your fundraised money much more easily.
Once you have opened your account, write this information on your Info Sheet (in your Welcome Packet)
Do this early so you can make sure the Debit Card arrives before you leave!
Create your materials and write your pitch
Make a list of potential donors, individuals and businesses/groups. Who will you email? Who will you send snail mail to? What will inspire them to donate?
Make a list of potential other avenues. What materials will you need for these to be effective?
Raising Funds: Step 4
Fourth Step: Start spreading the word!
Engaging your friends, family, and community to support your time abroad will be a big part of your preparation. The most important thing to remember is that people give to charity all the time. Your goal is not trying to get them to give, but rather to get them to give to
. Remember that SWB is a 501c3 non-profit organization, meaning that all donations are tax-deductible. This is an important incentive for some people to donate.
The better you can describe
you’ll be going, and
it’s important to you, the more people will want to support you.
There are many different ways to raise funds for your time abroad, ranging from direct solicitation to hosting events to “extra work hours” and everything in between. The key is to figure out what your best resources are, and then turn those resources into funding.
Common resources that are sometimes overlooked:
Friends with time
Events that attract large groups
Connections to businesses/soccer clubs/tournaments/camps
Connections to schools or colleges
Facebook and blogs
Ideas to Fuel the Fundraising Fire
Now that you’re set up, here are some ideas to get you going:
Fundraise by mail and online. By far the most effective way past volunteers have raised money is by directly soliciting donations from their friends, family and networks. to help cover both their trip costs and program costs for the SWB program where they will be interning. On and offline solicitations have both been successful. Remember that some older donors may not feel comfortable with email or donating online! To ensure that you get the full donation, encourage larger donors to give offline.
Host a “Small Goals for Big Change” 7v7 tournament.
This NYC tournament (http://swbsmallgoalsbigchange.weebly.com/) raised over $6,000, but it does require a major time investment. Smaller, more local and informal tournaments are also great ways to raise money while simultaneously providing a really fun day for your community.
Hold a bingo night.
With donated prizes, one team raised over $1,000 by playing bingo at their school.
Enlist others to raise for you.
Local high schools, clubs, or youth groups are great places to find others who might raise money on your behalf. One club team raised more than $5,000 for a past Team Leader, with little effort on her part!
Arrange a “SWB Day” at a game or event.
Sell t-shirts, hand out information, hold a 50/50 raffle, or give a presentation.
Run a concession stand.
Tournaments without concessions are great places to catch hungry and thirsty people and make a profit. If you hand out information and accept additional donations you could double your profit!
Sell t-shirts at camps.
High school players go to camp with spending money! Ask the camp director if you can present about SWB and sell t-shirts. Some camps have raised over $1,500 in t-shirt sales. You can buy t-shirts from SWB at the discounted price of $8, and sell them at a markup. $15-$20 is a good price point. Great way to bring in money and spread awareness.
Coach a skills clinic.
Get your college coach, teammates, or club coaches involved and offer a one-hour skills clinic for a suggested donation. Offering a t-shirt for a minimum donation of $20 is a good way to ensure a higher donation. One such clinic raised over $900 in an hour.
Run a race.
People are always giving money for charity runs, so choose a race and get running!
Coach individual sessions.
Spread the word that you are raising money for your trip and are offering individual or small group trainings for a minimum donation. $30-$40 for an hour is not uncommon!
There are several different ways to fundraise, and as a result you will collect donations in a few different forms. Instructions for these different types (Online donations, Checks made out to SWB, Checks made out to you, Cash, T-shirt sales) will be included in your Welcome Packet.
To keep good track of your funding, SWB has created a tool to help you called the
Fundraising and Expense Tracking Sheet
. This sheet is optional, but can help you stay aware of your ins and outs.
You must raise a minimum of $2,000 by August 10th
in order to ensure that you are able to undertake this commitment. The funds will be used to book your flight and pay ahead your housing. Any remaining funds will be transferred to your account.
SWB will transfer any funds that you have personally raised to you in your SWB Bank of America Account according to the following transfer schedule:
August 1, September 1, November 1, January 1, April 1. If additional transfers are needed due to extenuating circumstances, these will be arranged.
REMEMBER- You can’t raise money if you don’t ask!
Fundraising and Expense Tracking Sheet
“Everybody loves Excel” -Anonymous
Fundraising and Expense
Mady Hernandez, Nicaragua Team Leader, 2012-2013
1) Initial Training Just Completed
Now fill out the prezi quiz, find the link and pass code in the same email where you found this Prezi.
2) Upon Completion of Initial training
Skype Date with Local Directors
Welcome packet sent
Begin fundraising if you haven’t already
3) When group is finalized
Team Leader group introductions and check-in
Check http://www.mdtravelhealth.com/ and enter your destination to see a full list of immunizations required or recommended for travel.
Visa information will be covered on your first program specific conference call.
Please make sure that you download Skype (www.skype.com) which we will use for communication purposes. We recommend that you purchase their monthly calling plan for the US and Canada, which allows you unlimited calls to any US number for $3/month
We use Google Drive and Google Apps extensively. You will receive an SWB email address at training which is google-hosted.
Once you have completed this training, please email Allie to let her know you have completed it, and to ask any follow-up questions.
In your email, please provide the best address to send you your Welcome Packet, as well as your t-shirt size. We will send you a packet with some SWB gear to welcome you to the team, a few fundraising resources, and an information sheet to fill out with your new bank information and emergency contacts.
What needs to happen before training?
Book a flight or make travel arrangements to Boston, MA (BOS) to arrive on August, 15th in the morning or early afternoon.
Once the group is picked, we will put you in touch so that you can coordinate to fly together to your site from training. These flights can be reimbursed out of your fundraised money.
For Nicaragua the flight should be scheduled departing August 18th in the early morning and returning to the location of your choice on December 13th or later at any time in the day.
In the case of Uganda, if you are choosing not to return to the US during your winter break, it may be necessary to book a one-way flight. Check with your program director, Katy, before booking.
Open a checking account with Bank of America. This account will be your Team Leader account, where you should keep all fundraised money. SWB will transfer your fundraised money to you throughout the year using this account on a monthly/bi-monthly basis.
Register with the Embassy
All Team Leaders are required to register their trip with the United States Embassy. To register your trip go here: https://travelregistration.state.gov/ibrs/ui/.
We recommend, but do not require, that you buy travel medical insurance, depending upon your health care provider at home. Here is a company past interns have used: http://www.phahealth.us/globmed2.html.
Team Leader Training, Boston, MA: August 14th-August 18th, 2016
Team Leader Training, Boston, MA: August 15-August 18, 2016 (tentative)
Team Leader training will be held in conjunction with programming with SWB Boston. During training, you will meet your fellow Team Leaders for both Nicaragua and Uganda, and gain a deeper understanding of SWB, its staff, your program site, and your role within it.
While in Boston, SWB will provide housing, transportation, and almost all meals. Team Leaders are responsible for booking their flight to Boston and from Boston to Nicaragua or Uganda (you can use fundraised money, just send your receipt and we will reimburse you).
It is important that you envision August 15th as your departure date. Training is intensive; you will be immersed in SWB life and learning, and will not have the time mentally, physically, logistically, or emotionally to wrap-up loose ends and say your goodbyes.
Sessions covered in previous Team Leader Trainings include -
Who's who, history, philosophy, mission/vision/values, overarching goals, core principles, program rubric, logic model
Role of the Team Leader:
Expectations, supervision, blog postings, vacations, etc.
Site overviews, background, logistics, schedules, how-to’s, Q&A
What to expect when working abroad:
Difference between program money, fundraised money and personal money; money in Uganda and Nicaragua
Allie Horwitz, Nicaragua Team Leader 2013, Children's Law Center
2014-2015 Nicaragua Team Leaders participating in a coaching clinic at the field! With local co-Directors, Cesar Morales and Veronica Balladares.
2014-2015 Uganda Team Leaders at the office in Kampala, along with Program staff, Director Katy Nagy, and Local Director Oliver Matanda
Baltimore, MD - High school boys team pictured
Travel to training in Boston booked
All paperwork submitted and bank account opened
6) August 15
Travel to Boston!
Fundraising minimum achieved
Additional fundraising transferred to Team Leader account
And then come back to this Prezi