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LAM Launch_new 10_05_2015

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John Barlow

on 12 May 2015

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Transcript of LAM Launch_new 10_05_2015

LAMs will investigate regional best practice and propose a national approach:
May Launch to Lead AMs
What is Ops 350?
Ops 350 is a full review of Aldi UK and Ireland’s operational processes and structure, to ensure that Store Operations are set to cope with future plans for stores.
Darlington
Chelmsford
Bathgate
Goldthorpe
Atherstone
Swindon
Naas
Mitchelstown
Middleton
Neston
Nationally, initiatives will be introduced which promote:
Current Operational Challenges
Complexity
Rollout and Supervision Sessions
Qu 3 2014
Timeline: The Approach
Qu 4 2014
Qu 1 2015
Qu 2 2015
Qu 3 2015
Qu 4 2015 - ongoing
- Investigation into
best practice
- Defining what
to develop
- Enhancing existing best practice/tools
- Refining proposals
- Consultation on proposals
- Reviewing tools
-Preparing for rollout
- Investigation of further best practice
- June launch
- Rollout and supervision
- Defining further proposals

- Rollout of further best practice
- Potential rollout of new technologies
Roles and Responsibilities

- June Rollout visits to stores

- July Project work

- August Supervision and sign-off visits to stores

- Attendance at monthly AMMs

Rollout Overview
Thank You
Technology Trials
Retail Analytics
Technology Trials
Electronic Price Cards
July Projects
- People:
- AM organisation
- AM mentoring
- Store staff mentoring
- Process:
- Sales planning
- Grand openings
- Specials Merchandising
- Specials Audits
- Communication:
- Meeting minutes
- Aldi Documentation
Prezi content
May AMM
1 hour long
Prezi and excel required
- Rollout Session:
Accessing rollout folders and relevant resource
June project folders
National Rota Structure
Training Session
(move to computer facilities)
Step by Step use:
E-Handbook
Daily Task List
Agendas: Practical use
Duplication of effort
Inefficiency
Ops 350
Communication
Process
People
‘Can do’ attitude
Adequate
supervision
Ensure
full
implementation
Rota necessary resource
Understand all aspects of the project
Rollout
Follow
Instructions
Positive
Tone
Positive tone
- Local AM to rollout to remaining
June
- Supervision and sign-off visits to stores

- LAMs to visit all stores
August:
- Introductory prezi

- Set up tools

- Supervisory expectations

- Spotcheck implementation

- SM to demonstrate use

- SM questions

- Supervisory report
National Rota Structure: Objectives
National Rota Structure : Benefits
- User friendly and efficient
- Removes necessity to print various documents
- Search engine for thin client
- Find link to 'Enterprise Search'
E-Handbook: Overview and benefits
- Promotes a national approach
to processes
- Consistent formatting makes
user friendly
E-Handbook: Objectives
- Searches an index of
E-Handbook documents
- Global search rules apply
- LAMs to rollout to 2 per area
- Rollout visits to stores
National inventory Planner
Isle of Sheppy
Cardiff
- Consistency – drawing ‘a line in the sand’
under
procedural differences
- Sustainability – future proofing processes
- Clarity – providing ‘a floor, not a ceiling’ for
employees
- Efficiency – simple processes
Clarity
Why is this needed?
- 2014 sales growth 32%
- 2014 stock assistant turnover 84%
- 2014 store assistant turnover 39%
- 2014 10,000 new store staff
- Average store team of 8 to 32
- Average store sales Jan 2008 £65,019 per week
- Average store sales Jan 2015 £244, 697 per week
- Represents an average increase of 276%
Paperwork
Sales forecasting
EOW meetings
Special Merchandising
Cleaning rotas
Inventory counting procedures
Night working
Deputy premium hours
SM working expectations
Departmentalisation
Staff communication
Supervision
Management meetings
Area Manager communication
Audits
Interview process
Rota structures
Twilight shifts
Future Challenges
- ‘Chronic inexperience’

- Growing market pressure

- Tightening profit margin
- 35,000 new jobs planned

- 550 new stores by 2022

- 2 new RDCs - 500 staff required for each
Store Ops Committee
Regional
consultancy
Store Ops Committee
Sign off


Atherstone Bathgate Chelmsford Darlington Goldthorpe Middleton Mitchelstown Naas Neston Swindon


Agreeing regional trials
Identifying inconsistency
Best
of approach
Roll out through
cascade structure
- More scientific approach
- Greater consistency
- Increased support to SMs
- Increased accountability
- Utilise competent managers
- Protects management shifts
- Tailors output to different stores
- Transparent system
- To motivate managers
to improve results
Dashboards: Objectives
- Provide one point of access
to reach all results
- Displays all performance on
one document
- Results are
c
o
l
o
u
r
coded
- Compliance dashboard displays
all diligence performance
Dashboards: Overview and benefits
- Greater consistency in hours
National Inventory Planner: Objectives
- National approach to when
inventories take place
- More focus on analysis
- Improved levels of accuracy
- National prescription on time
allocated
National Inventory Planner: Overview
Preparation:
- Pre-Inventory Survey to prompt
good preparation
- National prescription on
procedure
- Extensive analysis of inventory
result
Reconciliation:
- Identification of key areas of
loss
- Clear post inventory actions
- Clarity and consistency
- National approach to costs and
standards
National Inventory Planner: Benefits
- Heightened accountability
Daily Task List: Overview and Benefits
- Computer based task list
- AMs populate for store management
- Avoids paper based instructions
- AMs can monitor tasks remotely
- Complete overview of
daily due diligence tasks
- All forms in one place,
including quarterly audit
documents
- Simplification for stores
Due Diligence Diary: Overview and Benefits
- Master checklists outline topics
to discuss
- Outlining key areas ensures
limited to main points,
heightening efficiency
- Direct leader meetings with
all store employees
Overview and benefits:
- Team Member Update
Structured Agendas: Overview and Benefits
Rollout
- Due Diligence Diary
People:
- National Rota Structure
- Store Dashboards
Processes:
- National Inventory Planner
- E-Handbook
Communications:
- Structured Communication Agendas
- Store Daily Task List
June Launch
Full transcript