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HRM - McDonalds
Transcript of HRM - McDonalds
Reyes Carlos Retaining Employees, the McDonalds method The success of a company is directly related to the level of commitment of its employees.
What should a company do? Employee engagement Promotion process Introduction Group members : Table of contents : Company presentation
Employee presentation Introduction :
Career management methods :
Retaining employees :
Career development activities :
Promotion process :
Suggestions : Mcdonalds, from a barbeque restaurant to the king of the burgers Created in 1940
World's largest chain of hamburger fast food restaurants
Around 68 million customers daily in 119 countries.
34, 000 restaurants employing more than 1.7 million people 2003 : The term "McJob" was added to Merriam-Webster's Collegiate Dictionary, defined as "a low-paying job that requires little skill and provides little opportunity for advancement".
Is it accurate ? The interviewee : Woman in her late 20's
2 years of service
An average of 30h/week The oldest McDonalds restaurant, California Company and interviewee presentation Career management methods at McDonalds Basic training (cooking, cashier, ...)
Optional and internal trainings.
McDonald also has several workshops provided for the employees as a part of training.
One of the steps of building coaching skills; active coaching. Basic staffs Service training + practice Team leader Managerial training Manager Optional managerial trainings Thank you for your attention V A F
E N o
r d r
l Suggestions Change the idea that McDonalds is a dead-end job
More internal hiring for middle-management
More promotion of their existing educational benefits inspire their employees to perform at their highest level.
form a personal link between the employee and the company
create and to keep an environment in which every employee feels comfortable
create a personal sense of attachment