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HRM Employee Training
Transcript of HRM Employee Training
No lost Wages On the Job Pros On the Job Cons Lost Business
Who can teach? Off the Job training The good alternative? Extended uninterrupted study
Environmental Mismatch Teletraining Computers
Simulations Virtual Reality Classroom instruction and Role-Plays Skills Training Retraining Cross-Functional Training Team Training Creativity Training Literacy Training Diversity Training Crisis Training Ethics Training Customer Service Training Legal Issues Equal Opportunity Orientation and Socialization Set the tone of the future sound track! Watch It Location Options Finding A Teacher Within Should you make an investment without checking to see if you made and money? SO DONT LEAVE OUT THIS STEP! Level Four Level Framework 1 2 3 4 Type of Measurement Reaction at time of training Learning of Content Use of New Skills/Knowledge at Job Company's Return on training investment women/men majority/minority old/young ugly/pretty Highly Educated/Under Educated Executive/Worker Orientation The Process of informing new employees about what is expected of them in the job and helping them cope with the stresses of the transition. Socialization Long term process with several phases that helps employees acclimate themselves to the new organization, understand its culture and the company's expectations, and settle into the job. Look Inside Consider E-Learning Three Phases of Socialization Anticipatory Encounter Settling In Realistic Job Preview Lets Talk Real Life Mentor Program Opening SMART Goals Most Common in organizations Skills Training Need or deficit is identified Specific training objectives generated Training content developed to reach those goals Specifics and steps are often forgotten Job Aides Job Aides help remind employees of the specifics and other details that can easily be forgotten. These are external sources of information like posters, pamplets, Used with performance support systems reduces errors and increases efficiency Retraining Gives employees skills needed to keep pace in a changing environment. Cross-Functional Training teaches employees to perform operations in areas other than their assigned jobs. Job Rotation Team Training Two Types Content Tasks Group Processes directly relate to a team's goals way members function communication, interaction, and participation are key Creativity Training Can creativity be taught? How? Taught or encouraged? Literacy Training The abilities to write, speak, and work well with others 43% USA basic or below basic level Why would literacy be an issue in the work place? Should companies be responsible for providing literacy training? Why? Why now? Diversity Training Was to ensure different groups of people working in a company get along and cooperate. INCLUDE ALL GROUPS INCLUDING WHITE MALES! Important in Team Structures Move beyond debunking stereotypes! Crisis Training Accidents, disasters, and violence are a part of life. What should you do? Ethics Training Do ethics really matter to career and pocketbook? Customer Service Training Time to meet customer's expectations! Skills Exercise Employee Rating Supervisor Observation ROI So an English teacher comes to Taiwan and....? General Learning Tips Three Times Rule Multi-MEDIA RIGHT EAR Dominates! Type of Learner Tests Have employees report back Materials in Bathrooms and Resting Areas Immersion COLORS ROLE Speaker's Role