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Emotional Intelligence

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Audra Jordan

on 25 April 2016

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Transcript of Emotional Intelligence

Emotions and Your Brain
Emotional Management
Managing Emotions - Worry
"Worry is the nub of anxiety's damaging effect on mental performance of all kinds" (Goleman, 2005). Goleman reported that studies those who tend to worry are more likely to do worse in academics
"The intellectual benefits of a good laugh are most striking when it comes to solving a problem that demands creating a solution" (Goleman, 2005).
Audra
Emotional Intelligence
Emotional Intelligence
Brooke, Jasmine, Audra, Kirsten, Alison & Lindsey
Kirsten
Alison
Window of Opportunity...
The Emotional Basics:
Parenting Skills & Emotional Learning:
School Readiness, IQ & EQ
Key Ingredients to School Readiness:
Capacity to Communication
Curiosity
Intentionality
Self-Control
Relatedness
Confidence
Cooperativeness

Kindergarten Readiness:
Direct Link
Between Emotions & Learning:
The Brain Remains Plastic!
Trauma & Stress
Jasmine
Laissex-Faire Parent
Contemptuous Parent
EQ Coaching Parent
Dismissive Parent
Hyperbolic Discounting
The Marshmallow Test:
“Victims of devastating trauma may never
be the same biologically.” Dr. Dennis Charney

Delayed Gratification
School based promotion of social competence key skills recommended for inclusion in prevention programs are EI skills
Self awareness
Emotions 101
Identify, express, manage feelings

Impulse control

Handling stress and anxiety

Neural pathways revert to habit in times of duress. Thus, importance of learned Emotional Literacy for future generations
Five Key Themes
1. Importance of Emotions
2. Emotions and Your Brain
3. Managing Emotions
4. Windows of Opportunity
5. Teaching and Learning Emotional Intelligence
Prevention classes work best when focus is on social & emotional competence like anger and impulse control
Key skills to be included in training regardless of specific problem being addressed
Emotions: Primary, Secondary, Moods, Temperaments, and Disorders
Importance of Emotions
What are emotions?
"A feeling and its distinctive thoughts, psychological and biological states, and range of propensities to act."
Managing emotions:
Optimism and Hope
Those who have high hope and optimism believe that things
will be okay even when there are "set backs and frustrations" (Goleman, 2005).
Goleman reports that optimism and hope can be learned. He defines this as self efficacy.
"In the flow emotions"

"In flow, the emotions are not just contained and challenged but are positive, energized, and aligned with the task in hand" (Goleman, 2005).

Flow is the opposite of worry.
The emotion of empathy

Emotionally Tone Deaf: Alexithymics
Goleman defines this population as those who are "confused about their feelings and equally bewildered when others express feelings to them" (Goleman, 2005).
Anger
Strongest Emotion
Hardest to Control
Triggered by feelings of Endangerment
Physical Threats
Symbolic Threats
Mistreatment
Rage

The Wrong Way
Venting (Catharsis)
Shopping
Eating
The Right Way
Reframing Situation
A Cooling off Period
Active Exercise
Relaxation Methods
Clearing Rage
Mayer's Styles of Coping
Self Aware
Engulfed
Accepting
Rehearse Outcomes
Can lead to Anxiety
Does mask Anxiety symptoms
Two Types
Cognitive
Somatic
Worry Warts
Catch Anxiety Cues (Self Awareness)
Identify Triggering Situations
Identify Sensations of Worry
Being Mindful and Skeptic
Calming Worries
Melancholy
Most effort to shake off
Creative with distractions
Not all sadness is bad
Physical Effects
Sleeplessness
Zombie mode
Numb effect
Feeling fragile
Restlessness
Loss of pleasure
Loss of hope
Alleviating the Blues
The less preferred way
Staying Alone
Mulling over the subject
Excuses for mulling
The preferred way to alleviate
Socializing
Reflecting when change can happen
Challenge thoughts
Think positive
Schedule positivity with purpose
Easy Successes
Getting Dressed up
Helping others
Beliefs in higher powers
Productive, ambitious, predictable, critical, condescending, unexpressive, detached, emotionally bland and cold.
Assertive and express feelings directly, life
holds meaning for them, outgoing, gregarious, express feelings appropriately, adapt well to stress.


Socially poised, outgoing, cheerful, not prone to fearfulness, capacity for commitment to people or causes, take responsibility, ethical outlook, sympathetic and caring.
Moods: less exaggerated and are experienced longer than emotions
Temperaments: "The readiness to evoke a given emotion or mood that makes people melancholy, timid, or cheery.
Disorders: when someone feels perpetually trapped in a toxic state.
Why Is Emotional Intelligence Important?
Intellectual confidence, expressive in thought,
value intellectual matters, intellectual and
aesthetic interests.


Risks of Emotional Illiteracy
- More and more individuals are uncomfortable with emotions.
Increases in withdrawal and social problems, anxiety and
depression, attention and thinking problems, and delinquent and aggressive behavior.
School shootings, suicides, divorce, and depression are all consequences of
emotional illiteracy.
Emotional Intelligence affects your whole being
Physical Health
Mental Health
Relationships

Conflict
Leadership
Success/ Motivation
Social Workers and
Emotional Intelligence
- Much of what a social worker does is
emotional intelligence.
Intrapersonal intelligence vs. interpersonal intelligence
Empathy
Relationships
Avoid Burnout
Lindsey
Hunch
Intuition
Instinct
The Two Brains
Emotional Highjacking
The Social Arts
At thirty months of age a todler is able to able "manage someone elses' emotions. This is known as social aptitude, "the ability to know someone's feelings and act in away that will further further shape those feelings. Being able to manage emotions in someone is the core of the act of handling relationships.
(Goleman, 2012).
Expressiveness and Emotional Contagion
Emotional signals are sent from person to person and very depending on the people we are with. Goleman states "the more adroit we are socially, the better we control the signals we send". (Goleman, 2012). Emotional intelligence plays a huge role in those who are "adroit".
Hatch and Gardner, 4 components of interpersonal intelligence
Organizing Groups
Negotiating Solutions
Personal Connection
Social analysis
Teaching Emotional Literacy
Reference: W.T. Grant Consortium on the School-Based Promotion of Social Competence, "Drug and Alcohol Prevention Curricula," in J. David Hawkins et al., Communities That Care (San Francisco:Jossey-Bass, 1992)
Self Science course for children
Reference: Karen F. Stone and Harold Q. Dillehunt, Self Science: The Subject is Me (Santa Monica: Goodyear Publishing Co., 1978)
Puzzle teams
Argument-gesture & disruptive
Goal: Resolve conflict before it spirals into fight, not avoid conflict
Showing Emotion
Social Competence is the idea of how good or bad people are able to express their own feelings.
Paul Ekmen defines this as display rules. He says that there are three kinds of display rules: minimizing, exaggerating, and substituting.
Goleman's idea of that Emotions
are contagious
Every day we send emotions to those around us. The older we are the better we are at sending emotions. "we unconsciously imitate the emotions we see displayed around us. Through imitation we recreate ourselves according to John Capioppo, OSU Psychologist" (Goleman, 2012).
Temperament & Personality
Heart Start vs. the Hard Start
Delayed Gratification!
Primitive Brain
Reptilian Brain
Responsible for keeping the body running
Breathing, Heartbeat, Satisfying basic needs

Emotional Centers
Limbic System
Looks like a bagel with a bite taken out
Encases the brain stem
Responsible for learning and memory
Includes Hippocampus and Amygdala
Neocortex
Seat of all thought
Puts together and comprehends what senses perceive
Adds to feelings what we
think
about it.
Responsible for providing responses to our feelings and emotions
In charge of working memory
The brain grew from the bottom up.
This is why many times our emotions
can impact our thinking.
Usually there is a balance between the thinking brain and the emotional
The thinking brain grew from the emotional brain.
When passions surge emotions
outweigh the rational mind
The emotions feed into the rational;
the rational ponders over the emotions.
Neocortex Pathway

Prefrontal Cortex normally handles response to stimuli
It evaluates the risks and benefits of a specific response and chooses appropriately
This response is slower because it involves many neurons in different areas
The
Left Prefrontal Lobe
is most likely to dampen or switch off disturbing emotions.
Most of the time a response is taken in by the Thalamus and then transmitted to the Neocortex and then onto the Limbic system to process and store.
"Back Alley Circuit"
A small bundle of neurons go directly from the Thalamus to the Amygdala.
This allows the amygdala to respond first before the neocortex is aware of the stimuli
Sloppy because it is a rough signal
The amygdala needs only a few items to confirm a stimuli could be a potential threat
Much faster response
Neocortex ronse is 2x longer
Response can be out of sync because emotional memory can be more intense than stimuli
You don't have the neocortex to think about the response so it is based in emotions.

Different Responses to Stimuli
Can be categorized as times when feel you have "lost it" or you regret your actions as soon as they happen. These can be in cases of extreme joy or extreme anger.
Importance of the Limbic System

Amygdala
Almond shaped areas on the left and right halves of the brain
Key part of the nose brain
One of the first centers to develop as a child
Huge role in learning and memory
Storehouse of emotional memory
Gives flavor to memories
Remembers how you feel
Rat story
Psychological centennial: 'Is this bad?"
Activates multiple centers in body and brain
Including fight or flight hormones, cardiovascular system, setting your face into a fearful expression, increasing attention on fearful stimuli
Hippocampus
Stores memory
This type of memory is cut and dry facts
Devoid of emotional involvement
Formed later in development
Remembers things in a narrative form
You remember words
This leads to confusing memories that are stored before language is developed leading to responses that are misunderstood.
Thalamus
Takes in stimuli
Vision and Hearing
Sends stimuli onto Neurocortex or Amygdala
Has neurons connecting to both
Key part of the nose brain
One of the first centers to develop
Full transcript