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Resume & Cover Letter - Career Center

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Vicky Quach

on 4 February 2015

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Transcript of Resume & Cover Letter - Career Center

Times New Roman, Arial
10-12 size font
Margins - 1/2 inch to 1 inch
Length of a Resume
White Space
California State Polytechnic University, Pomona June 2016

Bachelor of Science in Biology, GPA: 3.4
General Rules
List only colleges or universities where you will receive or have received a degree/credential/certificate, etc.
GPA should be at least 3.0, if listed
Work Experience
The LOOK of a Resume
Sony Pictures -
Los Angeles, CA

06/2010 - 07/2011
Accounting Intern
bank reconciliations for 45+ corporate, production, and international bank accounts on a monthly basis
and resolved discrepancies in account activity and actively verified bank balances
accounting data, performed revenue validation tests, and created cash allocation schedules
international employee expense reimbursements and retrieve supporting statements
Worked as a front desk supervisor

Cover Letter Tips
Types of Resumes
1) Chronological
Experience is arranged by date in reverse chronological order.
Most common resume format

2) Functional
Skills are grouped by category
Examples: “sales”, “event planning” “customer service”
Can be used to group skill areas when applicant is changing careers or has little experience directly related to the position

3) Curriculum Vitae
Thorough and detailed account of professional experience usually longer with no page limit
Ideal for graduate school, scholarships and academic employment

The Reality
Employers devote an average of 15-30 seconds when reading each resume
A resume is a
summary of your
what you
have to offer an employer.
Purpose of a Resume
Articulate transferable skills
Quantify accomplishments if possible
Both paid & unpaid experience are applicable
Begin bullet points with action verbs
Are your bullet points marketing you well?
Work Experience
Resume Essentials
Name and contact information
Objective Statement
Activities, Memberships, Skills, Honors
Objective Statement

Seeking an internship in the field of Public Relations that will utilize my skills and educational background.

To obtain a challenging position with a progressive company that offers growth and advancement in the field of Mechanical Engineering.

Seeking an entry level management position where I can utilize my skills and education to contribute to the success of a growing company.
Resume & Cover Letter
O'Malley's Restaurant and Pub
- Orange County, CA 10/2014 - Present
dining room and guest flow to maximize able usage and minimize customer wait times.
tables for customer use, including rearranging seatings and tables to accommodate large groups.
phone calls, book reservations, and resolve customer service issues.
waiters and bartenders with special request and guest inquiries.
management of potential or reported customer issus.
Supervised front desk operations of 200 room, 4-star hotel, providing direction to 5 receptionsts and 2 supprt staff, providing consistently excellent service to our clients
- itatution
- ask
- ction
- esults
Additional Sections
Preparation and Analysis of Financial Statements,
“Financial Accounting for Decision Making Activity” (2008)
Prepared quarterly
and annual fiscal statements for mock company revenues in excess of $5000.
Reviewed balances
, adjusted entries and entered data for all clients.
Calculated depreciation
for company’s inventory valued at $1,000

Academic Projects
10 Qualities Employers Seek
1. Communication Skills
2. Honesty/Integrity
3. Teamwork Skills
4. Interpersonal Skills
5. Motivation/Initiative
6. Strong Work Ethic
7. Flexibility/Adaptability
8. Technical Skills
9. Analytical Skills
10. Detail-oriented
NACE Survey
Summary of Qualifications (optional)
Provides an upfront, concise summary of your personal qualities and experience
Introduces you from the beginning in a positive way that demonstrates your "fit" for the position
Translates your varied experience for the employer, as relevant to the position.
Two years of progressively responsible customer service experience
Excellent interpersonal communication skills, able to work well as a member of a team
Strong organizational abilities, able to plan and implement projects effectively
Reliable and adaptable; learn new systems quickly and take the initiative
Create a positive, professional profile
Begin adding to your "connections"
Make contact with professionals in your field through your "connections"
Join relevant organizaitons and engage in online conversations with members
LinkedIn Networking
Cover Letters
Unless told otherwise, you should always send a cover letter with your resume
Exceptions - at a career fair, job fair, on-campus recruiting, job search engines
Customize cover letters for each job
First Paragraph
: Introduce yourself
Second Paragraph
: Demonstrate your qualifications
Third Paragraph
: Show interest in the position
Fourth Paragraph
: Request an Interview
Make sure it is well-written and meaningful: employers will use a cover letter to measure your writing ability.
Tailor each cover letter to each company: demonstrate to the employer why you want to work specifcially for them.
Show that you know the skills you have to offer, and that these skills match what the employer is looking for.
Keep it simple and to the point - 1 page only
Scannable Resumes
Some companies use software to scan and sort resumes
Follow employer directions
When in doubt, use a text only format
Incorporate "buzz words" form employer's job posting
Project Management
Organizaitonal skills
Customer Service
Problem solver
Arial, Times New Roman, Helvetica, or Courier Font
Avoid double tabs, underline and italics (hard for the scanner to read)
Summary of Qualifications:
Resume Do's and Don'ts
Be ...
Presentation matters
Sell yourself
Emphasize your results
Proofread & Edit
Seek current advice!
Use personal pronouns
I, me, we
Include personal information/photos
age, health, race, marital status
Use inappropriate graphics
Lack focus
Be too text heavy
Leave room for white space
Don't ...
Drop In Advising:
Monday to Friday from 11am to 3pm

Office: 97-100 - under campus marketplace
(909) 869-2342
Full transcript