Hewlett Packard

Hp HISTORY •Hewlett-Packard is one of the leading companies worldwide in the computer and communications industries. •In 2000 it was ranked by Fortune magazine as the #2 U.S.-based companies in the category of computers/office equipment, and in that same year it placed #14 on the Forbes 500 composite ranking of all U.S. public companies. •At the close of 2000 Hewlett-Packard employed over 88,000 people worldwide. General Facts • Hewlett-Packard (HP) designs and produces an entire range of products for the consumer, commercial, and government markets. •These products include personal computers, printers, and calculators. Besides individual products, HP creates, services, and supports entire computer and communication systems for the commercial and governmental sectors. •Moreover, Hewlett-Packard has long been a leader in the electronics test and measurement market for both field and laboratory work. FORTUNE 500 hp ranking from 2006 to 2012 2006 2007 2008 2009 2010 2011 2012 key to SUCCESS Customer loyalty Profit Commitment to employees Growth Market leadership Leadership capability Global citizenship Problems
Encountered •High costs for both HP
and the potential customer. •Elimination of travel for
IT solution demonstrations. • Elimination of interruptions
to everyone’s work schedule. BUSINESS STRATEGY BUSINESS STRATEGY RE ENGINEER costumer local team sales Hp Product Expert Hp Company Palo Alto, California, U.S. solution and demo request meeting new product info comments / order / meeting request HP
VIRTUAL
ROOM HP Solution Demo Portal a place where customers could experience a virtual

demonstration of HP solutions — it naturally chose to

base the portal on the interactive, media-rich HP

Virtual Rooms. HP’s vision for the portal: to provide

customers with a full demonstration of HP products and

fully integrated solutions, without requiring either the

customer or an HP technical team to travel. The HP Solution Demo Portal provides multiple benefits.

It lowers costs for both HP and the potential customer.

It eliminates the need to travel for IT solution

demonstrations. That in turn, reduces interruptions to

work schedules, and saves time for everyone involved.

The bottom line: dramatically enhanced productivity

for PreSales staff and customers alike. Of these solutions, HP Virtual Rooms is an online
meeting place for collaborating with team members,
business partners, and customers. Invite participants
from across town or across the country. When you
can’t get together in person, it’s an efficient and
affordable way to meet. IMPLEMENTATION Powerful FEATURES for MAXIMUM effectiveness • Convenient, easy-to-use interface

• Flexible scheduling and easy access to meetings

using custom generated web links or “quick keys”

• Microsoft®Outlook integration for scheduling

meetings and sending invitations

• In-room video and audio to enhance

personal interaction

• Application and desktop sharing • In-room document storage for easy access
• Persistence of room content between meetings
• Content organization and management tools to
facilitate the presentation of images from PowerPoint,
Adobe PDF, web pages, and graphic files
• White-board and editing tools, such as
font-formatting, cut/copy/paste, and highlighting
tools to facilitate collaboration
• Private and group chat RESULT Over the years, one constant has remained in the IT
business: customers want to see a live demo before
they buy. Now, with the HP Solution Demo Portal
utilizing HP Virtual Rooms, that demo can be delivered
right to a customer’s desktop remotely. William (Bill) Redington Hewlett Dave Packard HP Products HP WEBSITE by: -Mr. D- Peter John Rodriguez