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Employing Engagement: A Supervisor's Guide to Engaging Student Employees

Student Employee Engagement & Appreciation
by

Craig Pelka

on 7 April 2015

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Transcript of Employing Engagement: A Supervisor's Guide to Engaging Student Employees

It starts with you
Student employment supports the mission of your department & IUPUI

Student employment is a process and opportunity of
Learning While Earning


Supervisors of students are teachers with the opportunity to leverage:
the development of the
student as an employee; and
the
employee as a student

Engagement is critically connected to performance
Foundations
Relationship Development
Active communication

Individualized
Approach
Attention to
work-life-school
balance
Recognition of contributions
Academic & career relevance

Professional Development & Training

Consider what it important to YOU!
Best Places to Work Categories
Empowerment
Fairness
Senior Leaders
Direct Supervision
Before they start
What does your department image/presence say?

What are the key success indicators of the
ideal
student?

Does your screening & selection process convey positive & engaged energy?

How can you ensure an intentional & educational
orientation process
(not a one-day event!)?

What are the work conditions & what does the environment communicate to student employees?
Employing Engagement:
A Supervisor's Guide to Engaging Student Employees

http://changeworks.com.au/employee-engagement/
Strategies
Recognition
Thank you!
Student Employee of the ____________
Director's/Boss's Honor Roll
"Jagtastics"
Public? Private?
Not only when something goes right
Letters of Recommendation (paper, LinkedIn)
Recognize special events (birthdays, tests, mid-terms, end of semester, graduation, holidays/seasons)
"Meet the staff" ideas: surveys; "staff favorites" concept
Craig Pelka, Assistant Director
IUPUI Office of Student Employment
cpelka@iupui.edu

Recognition
IUPUI Student Employee of the Month
National Student Employee Appreciation Week (April 13-17th)
IUPUI Student Employee of the Year
Student Employee Appreciation Banner Contest
"Appreciation Stations" 4/7 and 4/9
College-specific awards
IUPUI Top 100

Training
Excellence in Professionalism
Lead IUPUI Programs and Seminars
Career Offices
UITS

Strategies
Action Items
Ask Your Student Employees!
There's no "one size fits all" solution to engaging your student employees
Individualized & timely

It Begins with You!
Supervisor as coach, teacher, guide,
cheerleader, etc...
You are the role model
Departmental
Campus

Reliability
Quality of Work
Initiative
Professionalism
Uniqueness of Contribution

...and your
genuine
belief that:
to ingrain in your supervision style
http://bestplacestowork.org/BPTW/overview/about/what_the_categories_measure.php
creating an environment to attract and retain engaged student employees
Employing
Engagement

What will you do?
Drivers of Employee Engagement
Effective Leadership
Empowerment
Fairness
Senior Leaders
Supervisors
Employee Skills-Mission Match
Pay
Strategic Management
Teamwork
Training and Development
Work-Life-School Balance
Support for Diversity
Performance-Based Rewards and Advancement
Alternative Work and Employee Support Programs
Source: http://bestplacestowork.org/BPTW/overview/about/what_the_categories_measure.php
Professional Development
Trainings
Stretch assignments / zone of proximal development
Promotion / increases
Shadowing (i.e., day with the boss)
Represent the department (i.e., events, meetings; committees)
Change your title/job!
Relational
Appreciative Inquiry / Supervision
Job Enrichment Activities
Skill Variety
Task Identity / Task Significance
Autonomy
Feedback
Mentoring (you, student, other students)
Check-ins
Removing obstacles
"Intentional" goof-off opportunities
Student employee section of your website
Facebook highlights/features
Remember... each semester is a fresh start to establish expectations!

6 Levels of Delegation
Full transcript