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Medical Field Problems

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Katie Fletcher

on 18 March 2014

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Transcript of Medical Field Problems

Who We Interviewed
Pediatric nurse
Geriatric nurse
Hospital volunteer
Athletic trainer
Cancer researcher
Ophthalmic technician
What could an engineer do to remove some of your challenges?
"Integrate critical thinking, technology and science to the variety of complex clinical experiences."
-Geriatric nurse
What Sterility issues do you deal with daily?
Disinfection and sterilization of healthcare equipment and external surfaces is necessary, but very time consuming.
Are there any waste disposal changes needed?
Wasteful packaging plays into the waste disposal challenges.
Does space ever cause a problem for you?
Katie, Paige, Taylor, Kayliegh
Medical Field Problems
What are some challenges that you face on a daily basis?
Are there any package designs that need to be changed in order to better assist you?
What instruments need design improvements to better assist you?
What changes could be made to the restroom?
What changes could be made to the nurses' station to allow for ease in navigating to patients' rooms?
Has the technology you use caused you to commit errors? i.e. faulty data/readings?
How often are you understaffed?
How dependent on technology are you?
If you could make any change, what would it be?
Time management
Keeping up with growing demands of quality patient care and changing standards
Unsafe workloads
Problems with healthcare documents
Infection control
"Streamline the healthcare documentation process. Develop more user friendly computers and software."
-Ophthalmic technician
"Packaging of medical supplies and devices need to be as user-friendly as possible. Healthcare providers appreciate packaging that is sterile, easy to open, safe, time-saving, and durable."
-Geriatric nurse
Many found that packaging was cumbersome, difficult to open, and very wasteful.
"Improving waste segregation keeps standard municipal waste such as ordinary glass, plastic, and paper away from infectious materials, allowing them to be recycled instead of incinerated or landfilled."
Many medical devices are not designed to be user friendly
Software is also difficult to manage
User friendly designs for patients should be used, to increase patient satisfaction.
One suggestion was automatic lighting and plumbing fixtures to limit energy waste.
More space around toilet fixture, larger turning radius for wheelchairs, and in-swinging doors for easier accessibility.
Touch screen kiosks are the solution:
The profession is transitioning to paperless per government mandate.
Monitors could be placed in patient rooms or near care delivery.
For the majority of our professionals, a lack of space caused a lot issues.
Patient rooms were cramped with equipment and a lack of room for families.
Exam rooms were not large enough for patient care.
"We have a production line that was greatly reduced by the lack of space in my old pharmacy, we actually had pharmacists standing so close together that they were squished. We were like sardines."
"In some emergencies nurses are running around and can knock into each other and drop supplies. This is the worst case scenario. We have a small building, we can only have two patients at a time."
For the most part, many of the professionals felt very confident about the technology they used. They felt it actually improved performance.
However, the ophthalmic technician reported that refractive surgery instruments would often not perform properly, even when put together according to instructions.
The professionals felt understaffed from a range from 20%-36% percent of the time.
Volunteers felt particularly understaffed.
The Geriatric nurse believes that understaffing is the root cause of neglect in nursing home patients.
"I am extremely dependent on technology. Besides hand-held mirrors and hooks, everything in my office is computerized."
"Very dependent. 25 years ago we used a typewriter. Technology has greatly improved the efficiency in my work. And the accessibility to information."
Most professionals felt extremely dependent on technology, due to the rapidily changing technology in the medical field.
Streamlining electronic medical records and healthcare documentation
Increasing staff
Shifting the focus to patient care, away from money
Putting in legislation to manage nurse to patient ratios, and facility management
Public perceptions of the medical field
Corporate involvement in medicine
Full transcript