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The Fred Factor

Presentation for JMU Training & Development. Created by Ashley Privott
by

JMU Alumni

on 25 March 2014

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Transcript of The Fred Factor

The Fred Factor
Our Objectives for Today
So, who's this Fred guy?
The 4 FRED Principles
Why is Fred a "Fred"?
Learn the 4 "FRED Principles"
Learn 3 Difference-Making Strategies
Learn 7 "B's" for Relationship Building
Reinvent yourself and create value for others
Develop a FRED Factor Action Plan for improving relationships
1. EVERYONE makes a difference.
Do good and you'll feel good
The best never rest
Treat customers and others as friends
The impact on others is the reward
Live the Golden Rule
Fear nothing except to waste the
moment
Presented by Ashley Privott
2. SUCCESS is built on relationships.
3. You must continually CREATE VALUE for others, and it doesn't have to cost a penny.
4. You can REINVENT yourself regularly.
FRED Principle #1 -
Everyone Makes a Difference
CARE - Create A Rare Experience!
Three Difference-Making Strategies:
Identify
WHEN
you'll make a difference
Target the people to
WHOM
you'll make a difference
Make the difference
PREGAME
: Prepare for your day with intention
Live your day with
AWARENESS
POST-GAME
: Reflect at the end of the day
FRED Principle #2 -
Success is Built on Relationships
The seven B's of Relationship Building:
1. Be REAL
2. Be INTERESTED
3. Be KNOWLEDGEABLE
4. Be EMPATHIC
5. Be HONEST
6. Be HELPFUL
7. Be PROMPT
FRED Principle #3 -
Continually Create Value for Others
1. Tell the
TRUTH
2. Practice
PERSONALITY
Power
3. Attract through
ARTISTRY
- appearance, attitude, and action
4. Meet needs in
ADVANCE
5. Add “
GOOD STUFF
” - enjoyment, enthusiasm and humor
6. Subtract “
BAD STUFF
” - waiting, defects, mistakes, frustration and misinformation
7.
SIMPLIFY
8.
IMPROVE
it
9.
SURPRISE
Others
10.
ENTERTAIN
Others
FRED Principle #4 -
Reinvent Yourself Regularly
Grow yourself, grow your value
Be led by compelling reasons
Capitalize on your life experiences
Increase your "Implementation Quotient"
Improve on the Best
Practice the One-A-Day Plan
Compete with yourself!
Benefit from the ripple effect.
Full transcript