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Managing Problem Employees [Shared]

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by

Ali Alatas

on 15 November 2016

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Transcript of Managing Problem Employees [Shared]

Managing Problem Employees
Training Thursdays
Thursday November 17, 2016
9:00AM to 9:30AM EST
Managing Problem Employees
Webinar Overview
Impacts to the Workplace
Common Mistakes made by Employers
Common Workplace Issues
3-Step Approach to Address Problem Employees
Practical and precise employment law solution
Lateness
Absenteeism
Insubordination/poor attitude
Incompetence
‘Quasi-criminal’
behavior
Problem Employees - Impact
3-Step Approach
Questions
?
Date:
Thursday December 15th – 9:00AM to 9:30AM
Topic:
Top 5 Employment Law Developments in 2016
Next Webinar
Practical and precise employment law solution
Thank You for Attending!
Common Employer Mistakes
Not setting expectations/creating standards
Ignoring the problem in hopes that it will correct itself
Attacking the employee instead of the misconduct
Not having a process to address misconduct
Common Workplace Issues
What You Need to Know and Do
What You Need to Know and Do
Decreased productivity/mistakes
Decreased revenue
Low workplace morale
Wasted managerial time
Poor client service/damage to your brand
Yes
Switch to Workplace Accommodation Program
Determine nature of issue
Determine accommodation solution(s)
Assess whether ‘undue hardship’ has been reached
Monitor, manage and communicate
1. Determine whether the misconduct
concerns a possible human rights issue;
2. Determine whether the misconduct can
should be fixed; and
3. Determine which kind of termination is
appropriate
1
2
3
Step 1:

Human Rights Issue?
No
Proceed to Step #2
Yes
Implement Progressive Discipline procedure:
Verbal Warning
Written Warning(s)
Suspension
Final Warning
Monitor, manage and communicate
Step 2:
Can/Should the Misconduct be Corrected?
No
Proceed to Step #3
Should the Termination be With or Without Cause?
How thorough was the progressive discipline program?
Is the misconduct
‘wilful’
?
What is the risk of a wrongful dismissal complaint?
Step 3:
Employee Termination
Full transcript