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Best-in-Class Options, CASE 2016
Transcript of Best-in-Class Options, CASE 2016
80/20 on its head
Dealing with Big Data
Strategic Information Management
practices (value/leverage all data and capitalize on all touch points)
Social data management
Analyze vs. Enter
Lockboxing, Caging, etc.
"Machine learning",which was "BI and analytics", which was "predictive modeling"
Crowdsourcing policies (or lack thereof)
Birds of a Feather
Finder numbers, etc.
Deal with it...let's play: "what's in your safe!"
A note about best practices
Balancing the spinning top
What can you expect?
What are others thinking?
More with less is an awful idea!
Metrics: the "Final" Frontier
Up into the organization
Practices that are Best
Systemic v. Anecdotal
4.5 per Hour
6,400 per FTE
To divide or not to divide, that is the question
This is available at fundraisingoperations.com
Contact info: Chris Cannon, firstname.lastname@example.org
What's Next from Top-Notch Shops
-Chris Cannon, Zuri Group
Gift Processing and Records Workshop
February 2017 - Washington, DC
Cannon's 2013 operations survey
Check out the "Sticky Gifts" session if you have issues
Best in Class Shops are...
Controlling the message
but starting with fundamentals