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Ask Siri: Technology as a Tool to Improve our Communities

Presentation Material for the Sept. 2015 MML Panel Discussion
by

Steve Baker

on 15 September 2016

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Transcript of Ask Siri: Technology as a Tool to Improve our Communities

Power On!
Let's Get Started...

Discussion Topics
Agenda, introductions, and safety briefing
Overview and Quick Insights ... Steve Baker
UM Citizen Interaction Design ... Scott TenBrink
Master Planning with MindMixer ... Terry Croad
The Stream Collaborative Space ... Jon Schneider
Questions + Answers
Booting Up Our Session Today
Open
Data

Ask Siri
Technology as a Tool to
Improve our Communities

Annual Convention
September 2015

Technology is
a hot topic!
Technology is now
just about everywhere!
Technology helps
streamline operations
Technology is a powerful
tool for outreach and engagement
Technology helps advance placemaking and related initiatives
Ready?
Here we go!
Potholes
are a
big fat
data
problem
StreetBump
app records bumps while driving
location submitted to central database
work orders direct crews to reported potholes
Data behind
every service
Budget
Schedule
Work
Order
Location
Citizen
Complaints
Report
Citizen
Interaction
Design
OPEN
DATA
Civic Hacking Values
Transparency
Participation
Open Data Requirements
Accessible
Findable
Readable
Open
Government
Open
Data
Government
Records
Open
Data
Open Data
Ordinance
Open Data Policy
Distressed Property Report
Open Data
Components
Established by the City Manager
Process to
identify
and
maintain
datasets
Provide
metadata
information about datasets
Create a
web portal
for access to all available datasets
Accomodate
public requests
for datasets
Personal Email Systems
for Public Business Use...
Technology helps streamline internal operations, such as HR, finance, payroll, and other back office applications.
* No squirrels were harmed during the making of this Prezi.
Work Management Systems help ensure that the right work is done by the right teams at the right time at the right level of quality.
Technology - it's not just for
grown-ups anymore!
Floors - they're not just for standing and walking upon anymore!
* No wallhuggers were disturbed during the making of this Prezi
Technology has a major influence on education as well as entertainment
Self-driving vehicles promise incredible new levels of freedom
Source: AP, San Francisco
Source: Google Images
Source: Google Images
Source: Your E*Cards
Smart home technology helps automate and simplify common tasks and situations - and opens new doors
... but not your front door, at least not to criminals...
This not an official plug for this or any other magazine, besides The Review (of course)
Entire magazines are focused on the use of technology in government
MML's The Review magazine recently spotlighted the use of technology in government and municipal operations, with terrific articles on...

Gigabit communities
Code for America
Municipal mobile apps
Live chat capabilities
Sustainable Southfield
... and more!
Yes, that's Berkley's free mobile app...
Technology megatrends
continue to rise
... and the government and municipal operations sector is absolutely in the mix
Bloomfield Twp
Farmington Hills
Technology has become instrumental to effective police, fire, and public safety dispatch services
Dodge Charger Pursuit
... perhaps not the best idea...
Source: SeeClickFix
Source: National Conference of State Legislatures
Not all states offer the same services to their residents
Source: Google Images
What's your social media strategy?
A website is basically a necessity
... but is it all you need to engage?
Source: City of Berkley website
Technology is transforming library services
Discussion Topics
UM Citizen Interaction Design ... Scott TenBrink
Master Planning with MindMixer ... Terry Croad
The Stream Collaborative Space ... Jon Schneider
Source: MyValueHomes.com
Technology enables the Smart City -
a connected system of systems - that brings tremendous placemaking opportunities
Source: Libelium.com
Safe traffic, bicycle, and pedestrian co-existence and infrastructure co-operation
* No bees were zigged during the construction of this Prezi
Source: Patronicity
Royal Oak successfully crowd funded toward a Smart Park concept, where visitors will interact with systems and systems will securely interact with one another
Sources: Google Images
Empower your residents to interact with the municipality, and become part of the solution
First in Michigan!
Citizen
Interaction
Design
citizeninteraction.org
Scott
TenBrink
dstb@umich.edu
Water Billing
& Blight Management
a love story
Information is not the solution to problems.

It is the context in which we will solve problems.
Open Data Challenges
Legacy Software Systems

Lack of Technical Staff

Change frightens us

Public Perception
Full transcript