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TOUR OPERATOR

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by

Cún Pé Xíu

on 3 November 2013

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Transcript of TOUR OPERATOR

1. What changes have taken place travel industry in recent years?
2. How has e-commerce changed the way tour operators do business?
3. What ways have holidaymakers become more demanding?
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Group 7

Dang Linh Chi
Banh Huyen Anh
Nguyen Thi Hai Ha

1. What changes have taken place travel industry in recent years?
2. How has e-commerce changed the way tour operators do business?
3. What ways have holidaymakers become more demanding?
Purpose
Relaxing
Business
Others
Choice
By oneself
Tour
Price
Cheaper
Quality
Not guarantee
Airplane
Bus
Car
Train
Motobike
Boat
Transportation
The use of Internet
More convenient
Booking faster
More choices
Easier to find a destination online
Lots of promotion
Lots of tour

Discussed Question
In the economy nowadays, which reasons make the travel and tourism industry develop quickly?
Distributing
Buying
Selling
Marketing
Servicing

Supply immediately
Reach to global customers
Expand from regional base to international business
Conclusion
As future tour operators, what would you do to enhance your product quality???
Electronic communication technolody
Who are holidaymakers?
People who travel for pleasure
What do holidaymakers expect?
Which factors is affecting travel demand of holidaymakers?
What do tour operators have to do??
Low price is a strategy

More and more innovation

Quality

Differences

"Be creative. Be different!"
“A bright future for both, tourists and the tourism industry is within easy reach. Just take your responsibilities to make it real” - Prof. Dr. Martin Lohmann


 Economy

 Politics

 Crisis and threats

 Demographic Change

 Technology

Influencing factors
 Destination Preferences

 Quality Epectation

 Booking Behaviours

Emerging factors
Full transcript