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Effective and Ineffective Teams

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by

Owen Micallef

on 29 October 2016

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Transcript of Effective and Ineffective Teams

Effective and Ineffective Teams
Lara Gail Micallef : What is a Team?
What is a Team?
• A group of people who are working together toward a common goal and are dependent upon one another to realize the goal.

• Talent wins games and intelligence wins championship.

Teams in Businesses
• Teamwork has become an essential element for the success and survival of a business.

• Teamwork divides the task and multiplies the success.

• Example: Google. Even with Google, Inc. is making billions and billions of dollars, they still keep to the roots of the vision and culture with allowing the team to be innovative and creative in their daily work activities.

Our Team
Owen Micallef : Roles in a Team , Effective and ineffective roles .
Gaby Mifsud : Effective Teams
Luana Mifsud : Ineffective teams
Jessica Micallef : Team Processes and Stages to achieve the final goal as team
Types of teams
In an organisation there are
5 common
types of teams.
1. Project team:
Here a team work together to perform/complete a specific task, and once this task is ready the team disbands. Ex: in construction industries
2. Self-Directed work teams:
self-organized, in which members plan, organize, determine, and manage their duties and actions. Ex: Federal Express (delivery service company) is an example of a company that use self-directed work teams
Types of teams
3.Functional work team:
is a
group
of people with different functional expertise working toward a common goal. Accounting, marketing, finance and human resources are examples of functional work teams.

4.Cross-functional work team:
For example: the members who designed the I phone’s graphical interface have skills and backgrounds
different
from those who engineered its functionality

5. Virtual teams:
group of people who work independently with shared purpose across space, time, and organization boundaries. Here members, interact primarily through electronic communications for example by using skype or Facebook/email etc...

Roles in a team
- following the work of Mead, in social psychology, role refers to:
any pattern of behaviour involving certain rights and duties,

which an individual is expected, trained and encouraged to
perform in a given social situation;

Roles in a team are Both

Formal and Informal.
Task Roles (Formal)
Formal Roles :
Leader :
a person who rules, guides, or inspires others; head. Sets goals and directs the team towards the final goal.

Expert
: experts in the team have specialized knowledge, for example about technical areas or key processes, and act as advisors and authorities in their field of expertise.

Other Formal roles:
Reporter ,Analys ,Recorder etc..
Effective Roles in a Team
Coordinator:
Pulls together group ideas and suggestions; recommends a decision or conclusion for the team to consider.

Harmonizer:
Reduces tension and reconciles differences.

Supporter:
Praises others’ efforts and helps build group solidarity.

Energizer:
Concentrates the group's energy on forward movement,Challenges and stimulates the group to take further action.
Dysfunctional and/or Individualistic Roles
Dominator:
Tries to control the conversation and dictate what people should be doing,Often exaggerates his or her knowledge.

Blocker:
Opposes every idea or opinion that is put forward and yet refuses
to make own suggestions,For example,"That's not a good idea”

Recognition Seeker:
May brag about past accomplish mentsor relay irrelevant stories that paint him/her in a positive light.

Aggressor:
Makes personal attacks using belittling and insulting comments,For example,"That's the most ridiculous ideaI've ever heard"

Effective Teams
Clarify the
common goals
and purposes


Clarify
each person’s role in achieving the
common purpose.

Pay
attention to conflicts
when they arise.



• Work out ways to
resolve conflicts
.

• Make sure team members
interact
at meetings

• Make sure there is room for
minority
or
unpopular views.

Effective Teams
Effective Teams
Ineffective Teams

Atmosphere

– teams have an atmosphere of indifference that will lead to
lack
of attention,
non-participative
,
tensed
and
intimidation.


Communications –
Teams have discussions, which are dominated by
one or a few team
members. There can be also selective listening and some ideas can be ignored.




Self-Expression


Teams avoid discussions of personal feelings. They think that it is inappropriate for discussion or to risk avoidance.


Decisions –
Teams often fail to take certain decisions. Sometimes this leads to
forced or majority voting
or it emphasis on power.


Leadership –
There is a single leader
dominating
. A leader can sometimes coerce or abdicate.


Objectives –
The team is
not
committed to common objectives and is
not working
for the same aim.
Ineffective Teams

Assignments –
Team fails to make sure that assignments are understood and accepted. There can be conflict because of
unfair division of workload.


Selfishness –
Everyone wants to do it
their way
and
ignoring
other ideas.


Review of team processes –
Discussion on the performance effectiveness or operation is
avoided
and discussions about problems are kept
private
and not brought to the group.


Ineffective Teams
Team Processes and Stages
Bruce Tuckman stages:
Forming - stage 1:
High dependence on leader for
guidance
and
direction,

Little agreement on team aims other than
received
from
leader
,

Leader must be prepared to answer lots of
questions
about the team's purpose, objectives and external relationships,

Leader’s role is to
direct
.





Team Processes and Stages
Storming - stage 2

Team members view for position as they attempt to establish themselves
in relation to other team members
and the leader, who might receive challenges from team members,

Clarity of
purpose
increases but plenty of
uncertainties
persist,

Leader’s role is to
coach
.
Team Processes and Stages
Norming - stage 3
Roles and responsibilities are
clear
and
accepted,

Big
decisions are made by
group agreement,

Smaller decisions
may be delegated to
individuals
or
small teams
within group,

The team discusses and develops its
processes
and
working style
,

Leader
facilitates
and
enables
.

Team Processes and Stages
Performing - stage 4

Team knows
clearly
why it is doing
what it is doing,

The team is able to work towards achieving the
goal
, and also to attend to relationship,
style and process
issues along the way,

The team does not need to be
instructed or assisted
.

Leader
delegates
and
oversees
.




Team Processes and Stages
5th stage, was added later - Adjourning

Is the
break-up
of the group, hopefully when the task is completed
successfully
,

Everyone can
move on
to new things, feeling good about what's been achieved,
THANK YOU!!

Appraise and reward
the team as a whole .

• Appraise and reward each employee
individually


Communicate
team successes.



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