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Bullying at work
Transcript of Bullying at work
Caroline Van Wesenbeeck, `
Freek Op 't Roodt,
Paula Alegre Gonzalez,
Geert Du Bois,
Sara De Winter,
Caroline Swinnen Overview presentation Example 1 2 3 Emotions in general Workplace bullying Definition Causes Consequences Solutions Conclusion >< moods
Decision making Emotions in general
Day of the week / time of the day
Frequency and intensity = personal
Age and sex differences
Lack of sleep
Exercise What are emotions? Function at the workplace? Sources Source
Robbins, S. P., & Judge, T. A. 2013. Organizational Behavior. (15th ed.). Essex: Pearson. Einarsen, S. 1999. The nature and causes of bullying at work. International journal of manpower. What is bullying?
“(...)all those repeated actions and practices that are directed to one or more workers, which are unwanted by the victim (deliberately or unconsciously), but cause humiliation, offence and distress. This can interfere with job performance and unpleasant work environment.”
Difference in power.
We distinguish 5 kinds of bullying at work:
Verbal threats (humiliation in public)
Physical violence. Employer NewHolland 44 years old, victim of 4 bullies.
Bullies pay € 15 000 to the victim and 6 months suspended sentence.
The emotional impact on the personal life of the victim is enormous:
- 20 months sick leave
- Long therapeutic treatments
- A life living in fear
- Trauma? NewHolland Dispute related bullying
Three main reasons:
Competion (about status and job position)
Aggressor being uncertain
(personality of aggressor?) Emotions’ viewpoint TARGET
Anger, resentment and fear
Stress Negative effects
Self-integrity and identity
Effects on witnesses
Lower job satisfaction
Higher level of substance use
Leads to workplace injuries and illnesses
Forces employees out of jobs ORGANIZATION BULLYING EMOTIONS Our improvements
E.g. pay for medical cost
Contact point listen without judgement
Prevent positive evaluation: 360° evaluation
Teach upper management
Objective Anti bullying policies
Give definition and examples
Everyone part of developing process + engagement
Top level commitment
Behavior person representative of the organization set the tone for other organizational members' interaction Negative emotions as a consequence of bullying Assertiveness training course
Create positive environment
Team building Fear Anxiety Frustration Helplessness Stress Anger Resentment Video Video Lazarus, S. Folkman, 1984 De Standaard 2012. Slachtoffer krijgt 15000 euro. http://www.standaard.be/artikel/detail.aspx?artikelid=DMF20120920_00304429 seen on 22/10/2012 Einarsen, S. 1999. The nature and causes of bullying at work. International journal of manpower. Carbo, J. 2009. Strenghthening the workplace act (...). Journal of workplace rights.
Martin, W., & LaVan, H. 2010. Workplace bullying: a review of litigated cases. Springer Science + Business Media.
Bechtoldt, M. N., & Schmitt, K. D. 2010. It's not my fault, it's theirs (...). Journal of occupational and organizational psychology. Carbo, J. 2009. Strenghthening the workplace act (...). Journal of workplace rights.
Einarsen, S. 1999. The nature and causes of bullying at work. International journal of manpower. Practical solutions