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Transcript of Housekeeping
Things you can ask the guest
Places in the hotel
Hallway - pasillo.
Is it time to clean the room?
Always knock on the door first and say
If they say no ..
OK, I will come back.
If they say yes.
You can have a coffee in the meantime, I wont be long.
Can I clean your room ?
Soap and shampoo
Table or desk
Would you like me to make your bed?
Is there anything else I can get you ?
Excuse me, would you like new towels?
Do you need more shampoo or soap?
It is in the hallway.
Do you want a drink at the bar?
Lobby area - lobby
You can sit in the lobby and have a coffee.
Stairs - escalas
You have to take the stairs
Elevator - asensor
The elevator is not in service.
Would you like me to take your laundry?
Do you want it pressed and washed?
Destapador : Bottle opener
Saca corcho: Wine cork
Excuse me, I spilled something in the room.
No problem let me clean it for you.
Is everything ok with the room?
Esta todo bien en la habitacion?
Press / Planchar
Wash / Lavar
Sorry , We cannot clean the room with the guest present
Important systems in the Hotel
Air conditioning system - Sistema de aire
You can wait in the lobby
Checking the room