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The Importance of Soft Skills
Transcript of The Importance of Soft Skills
Soft vs. Hard
What Employer's Say
Gary Albury, Career Advisor
Prince George's Community College
Hard skills will get you the interview.
Soft skills will get you the job!
People skills (non-technical)
Teamwork Skills- (Positive, Encouraging, Punctual, Accountable)
Communication Skills- (Oral, Written, Listen, Professional)
Leadership Skills- (Motivates others, Recognize change, big picture)
Decision Making/ Problem Solving- (Identify, analyze, create solutions)
Self-Management- (Self starting, Work under pressure, sense of urgency)
Professionalism- (Appropriate dress, On time, Respect others)
The character traits and interpersonal skills that characterize a person's relationships with other people. In the workplace, soft skills are considered a complement to hard skills, which refer to a person's knowledge and occupational skills.
Who would you hire?
Eye contact, gestures, posture, body movement, facial expression—SMILING, confidence
Unspoken “stuff” a.k.a. vibe
Soft Skills 101
What are soft skills?
What if she added another certification?
Now would you hire her?
Use L.S.D. to remember what soft skills are!!!
Level of expertise
Which would you hire?
Oral/spoken communication skills
Remember the 3 Vs:
Verbal – the words you say
Vocal – how you sound
Visual – how you look (part of L in LSD)
Written communication skills
Dependable/good work ethic
Manage time well
WHAT ARE SOFT SKILLS?