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The Importance of Soft Skills

Soft Skills
by

Gary Albury

on 9 April 2014

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Transcript of The Importance of Soft Skills

Soft Skills
Soft vs. Hard
Recap
What Employer's Say

LSD
Gary Albury, Career Advisor

Prince George's Community College
.
Hard skills will get you the interview.
Soft skills will get you the job!
People skills (non-technical)
Teamwork Skills- (Positive, Encouraging, Punctual, Accountable)
Communication Skills- (Oral, Written, Listen, Professional)
Leadership Skills- (Motivates others, Recognize change, big picture)
Decision Making/ Problem Solving- (Identify, analyze, create solutions)
Self-Management- (Self starting, Work under pressure, sense of urgency)
Professionalism- (Appropriate dress, On time, Respect others)

The character traits and interpersonal skills that characterize a person's relationships with other people. In the workplace, soft skills are considered a complement to hard skills, which refer to a person's knowledge and occupational skills.


Who would you hire?
DO
Attire
Hygiene/Grooming
Body Language
Eye contact, gestures, posture, body movement, facial expression—SMILING, confidence
Unspoken “stuff” a.k.a. vibe

Soft Skills 101
What are soft skills?
What if she added another certification?
Now would you hire her?

L.S.D.
LOOK
Use L.S.D. to remember what soft skills are!!!

SOFT SKILLS

Interpersonal skills
Business etiquette
Behavioral traits

VS.

HARD SKILLS

Education
Experience
Level of expertise
Which would you hire?
L-

LOOK





S-

SAY
D-

DO
Oral/spoken communication skills
Remember the 3 Vs:
Verbal – the words you say
Vocal – how you sound
Visual – how you look (part of L in LSD)
Written communication skills
Questioning skills
Honesty
Courtesy

SAY
Teamwork
Self-motivated
Flexible/adaptable
Dependable/good work ethic

DO
Leadership
Organized
Manage time well

SAY
WHAT ARE SOFT SKILLS?
Full transcript