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LEVEL OF STUDENTS' SATISFACTION IN SCHOOL HEALTH SERVICES OF

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on 30 September 2013

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Transcript of LEVEL OF STUDENTS' SATISFACTION IN SCHOOL HEALTH SERVICES OF

LEVEL OF STUDENTS' SATISFACTION IN SCHOOL HEALTH SERVICES OF ST. PAUL UNIVERSITY QUEZON CITY: TOWARDS A SUSTAINED AND IMPROVES HEALTHCARE DELIVERY

INRODUCTION
“Health is inextricably linked to educational attainments, quality of life and economic productivity. By acquiring health related knowledge, values, skills and practices, children can be empowered to pursue a health life and to work as agents of change for the health of their communities ”, -Dr. Hiroshi Nakajima
CHAPTER 2
METHODOLOGY
CHAPTER 3
RESULTS AND DISCUSSION
THEORETICAL FRAMEWORK
Well-being, teaching/education and achievements/learning are interconnected.
‘Teaching and education’ affects every category of well-being and is connected with learning.
Health education; its aim is to strengthen pupils' health literacy
- (Nutbeam, 2000). ‘Learning’ or achievements are connected both with well-being, and teaching and education. According to the literature, the connection between learning and health is strong.
STATEMENT OF THE PROBLEM
to determine the level of satisfaction of students in St. Paul University Quezon City on the health services provided by the school clinic towards an improved healthcare delivery in the institution
DISCUSSION
Quality of services -satisfaction of the students
Accessibility and availability of school health services
-dissatisfaction of the students is the

RECOMMENDATIONS
SCHOOL HEALTH PROGRAMS
help children at school to achieve the maximum health possible to obtain full benefit from their education.
RELATED LITERATURE
Simon Denny, PhD et.al (2012)
school-based health centers (SBHCs) - comprehensive and youth-appropriate health services through their accessible, low-cost, youth-focused services and
comprehensive care.
CONCEPTUAL FRAMEWORK
1
What is the demographic profile of the students in terms of:
a. Age
b. Gender
c. Department

2
What health needs make the students consult the school clinic?
3
What forms of health services do students avail in the school clinic?
RESEARCH DESIGN
Descriptive research
. It determined the type of approach necessary to complete an accurate assessment of the topic at hand.
PARTICIPANTS
Slovin’s formula
Stratified random sampling method
3 strata- GS, HS, COLLEGE





Frequency and Percentage of the Demographic Profile of the student respondents from St. Paul University Quezon City
Mean and Standard deviation within the scope of Specific School Health Services
Mean and Standard deviation within the scope of Health Facilities
Frequency and Percentage of Key Factors that contribute to the Satisfaction of the students in SPUQC
Comments and/or Recommendations for an Improved Healthcare Delivery System in SPUQC
CONCLUSION
Majority of the students in
SPUQC are
satisfied with the healthcare service

Can still be subjected for
further sustainable and improved
healthcare delivery system

1. Healthcare professionals most especially the school physician and dentist should always be available for consultation.
6. More flexible office hours.
7. Healthcare professionals to establish good physician/nurse-patient relationship.
Based on Jim Harvey's speech structures
Joseph Obge (2012)
assess student’s benefits of school health services in term of their knowledge, attitude and practice of health, and to make comparison between health education students in their knowledge, attitude and practice (skills) and their social studies education counterpart.
WHO’s Expert Committee on School Health Services
“to learn effectively, children need good health”.
PROMOTIVE & PREVENTIVE
health of the school community
Siwach (2009)
Assessed the impact of health education programme on the knowledge and practice of school children regarding personal hygiene and observed the need for based school health education
programme
Promoting the health of the children through schools
have been an important goal of WHO, UNESCO, UNICEF, and other international agencies since the 1950’s.
School Health Services cover three areas:
health education, health services, and the maintenance
of a healthy school environment.
Health education and health promotion as important parts of schooling
4
To what extent are the students satisfied in the health services in the school clinic in terms of:
a. General Health Services
b. Specific Health Services
c. Health facilities
d. Healthcare professionals

6
What are the comments and/or recommendations can the students give to improve healthcare service delivery in St. Paul University school clinic?
5
What are the key factors that affect students’ satisfaction on the health services in school?
SIGNIFICANCE OF THE STUDY
1. SPUQC Administration
2. SPUQC University Clinic
3. SPUQC Students
4. Future researchers
SCOPE AND LIMITATIONS
The population was taken from the grade school, high school and college department students officially enrolled in St. Paul University Quezon City for the school year 2013-2014.
~
sixth grade students, fourth year high school and second to fourth year college students of St. Paul University Quezon City who had access to the
health services in the clinic.

The researcher formulated a survey questionnaire to determine the level of satisfaction of the students. Some parts were patterned against the criteria stated in Chapter 6- School Health Services under the Code of Sanitation PD 856.
DATA ANALYSIS
INDEPENDENT VARIABLE-
school health services in SPUQC
DEPENDENT VARIABLE-
level of students’ satisfaction
A total of 345 students served as the sample size.
226 College
59 from High school
60 from grade school.
INSTRUMENTS
1ST PART- DEMOGRAPHIC
2ND PART- SOP 2
3RD PART- SOP 3
4TH PART- LIKERT SCALE, SOP 4
5TH PART- SOP 5
6TH PART- COMMENTS/RECOMMEDATIONS
FREQUENCY
PERCENTAGE
MEAN
STANDARD DEVIATION
Mean and Standard deviation within the scope of General School Health Services
Frequency and Percentage of the Health Concerns that make students consult the University clinic.
Frequency and Percentage of the Health Services availed by the students from the University clinic.
Mean and Standard deviation of Healthcare Professionals
Mean and Standard deviation of Healthcare Professionals
Frequency and Percentage of Key Factors that contribute to the Dissatisfaction of the students in the School Health Services in SPUQC
Frequency and Percentage of Students’ Over-all Rating of the School Health Services in SPUQC
2. St. Paul University Quezon City school clinic to plan on implementing health promoting and illness preventive health programs at least once every month.
3. Upgrade equipment to modern ones.
4. Make students' health data accessible to themselves. This could be a way to empower them to take part in improving their health once they know their health status.
5. Improve ward accommodation.
8. Update students with the new trends and practices in living healthy.
ZITA, ALISSANDRA JANINA L.
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