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Unified Communications


shannon dempsey

on 11 September 2012

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Transcript of Unified Communications

photo credit Nasa / Goddard Space Flight Center / Reto Stöckli Unified Communications What is UC? Integration of voice, video, social media, and instant messaging into a single easy to use interface
Allows access to messaging applications from a variety of devices, such as PCs, hand held wireless devices, or telephones from the intranet and internet Common Uses Telemedicine Emergency Use Ability to provide clinical health care from a distance Can be used in remote or rural areas
Support for in home care
Convenient connection between medical staff and patient Office Use Everyday Use Allows all aspects of communication to connect easily while adding a personal interface Used Globally and remotely
All devices under one roof
Virtual collaboration of all business aspects
Adds a presence when individuals are not present How it Works WLAN (wireless local area network)- a computer network that interconnects computers in a limited area that is wireless
Access Point- Network device that allows users to connect to the internet
Soft Phone- Places handset functionality on to a laptop
Interactive Video/ Television- allows visual two way interaction between different parties
Single number reach- integrates multiple devices regardless of platform Terminology Unified communication server
Video conferencing, message and call control software
Switches and network routers
Wireless access points
IP Phones
Voice conference unit
Multi-video display
Digital camera
Compressed video Products to Sell Qualifying Questions! CDW Resources and Services Groupware
Shared E-mail boxes
Scheduling and collaboration tools (Microsoft exchange)
HL7 (Health Level 7)- Data communications protocol which defined standards for transmitting billing, hospital census, order entries, and other health related information Buzz Words ISA
Vendor Partners
Account Managers
Pre-Sales Support Do you have significant travel expenses?
Does your network currently support wireless devices?
What are the specific wireless devices you currently use?
Does your business have multiple locations?
Do you understand the benefits Unified Communications have to offer? Manufacturers Cisco
Shor Tel
Polycom Presentation created with love by Big Daddy and Lil Mama
Full transcript