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The Design of a Leader

Org Beh 307
by

Leslie Zimmerman

on 21 March 2013

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Transcript of The Design of a Leader

The Design of a Leader Emotional and Social Intelligence “If you think you are leading and no one is following you, then you are only taking a walk”

~ an Afghan proverb But once you are in that field, emotional intelligence emerges as a much stronger predictor of who will be most successful, because it is how we handle ourselves in our relationships that determines how well we do once we are in a given job.
~Daniel Goleman Communication "The most important thing in communication is to hear what isn't being said.”
~Peter F. Drucker Emotional and Social Intelligence “The most important thing in communication is to hear what isn't being said.” Peter F. Drucker In a 1971 study by Albert Mehrabian, it was discovered that:
* 7% of a conversation happens through spoken words
* 38% of a conversation happens through voice tone
* 55% of a conversation happens through general body language. "Even though you may not be able literally to feel someone else's suffering or fear, you can feel what they are stayin in your heard and stomach as well as your head."
~Ronald Heifetz, Alexander Grashow and Marty Linsky Communication Self Awareness/Mindfulness Self Awareness/Mindfulness [Self-aware leaders]...recognize, for instance, how their feelings affect themselves and their job performance. instead of letting anger build into an outburst, they spot it as cresendos and can see both what's causing it and how to do something about it.

Daniel Goleman, Richard Boyatzis and Annie Mckee "[Self-aware leaders]...recognize, for instance, how their feelings affect themselves and their job performance. instead of letting anger build into an outburst, they spot it as cresendos and can see both what's causing it and how to do something about it.
~Daniel Goleman, Richard Boyatzis and Annie Mee
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