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Mapping your way through DWS Eligibility

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Clint Gray

on 18 May 2011

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Transcript of Mapping your way through DWS Eligibility

Mapping your Way… Through DWS Eligibility Our Customers… The process of obtaining assistance can be challenging At DWS the focus is access to beneftis, customer service, and eligibility determinations that are accuate and timely. New Technology New Technology… Changes in the Process Online Chat Customer Support Team MyCase Self Directed Service Status Call Initiative Internal changes that focus on organizing workload to maximize service to customers (Full Kit).
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