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Workplace Environments

Chapter 12
by

Lauren Seneal

on 17 June 2011

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Transcript of Workplace Environments

Drawbacks:
Personalization/Design/Decor
WORKPLACE ENVIRONMENTS
Corporate Organizational Structures
Corporate Environment
Home Offices
Neighborhood Work Center
Issues in Workplace Environments
EVOLUTION OF TECHNOLOGY
TELECOMMUTING
HOME OFFICES
VIRTUAL OFFICES
SATELLITE OFFICES
NEIGHBORHOOD
WORK
CENTERS

NONTERRITORIAL OFFICES
Workplace Culture
Social dynamics within a company
1. HANDS OFF or MICROMANAGE?
2. ENFORCE PREDETERMINED PROCESSES?
PRIZE THE END GOAL or ABILITY TO FOLLOW
THE RULES?
3. ALLOW EMPLOYEE FREEDOMS?
4. USE TIME CLOCKS & EMAIL MONITORING?
5. WHERE ARE THE MANAGERS?
HIERARCHICAL STRUCTURE
CHAIN OF COMMAND
relies on linked & ranked
"TAYLORISM"
principles of management by
Frederick Taylor in 1911
advocated segmentation of jobs
into tasks assigned to specific workers
PROVEN SYSTEM
maintains tight control
limits ability of lower-ranking
employees to make decisions
COLLABORATIVE STRUCTURE
Company-wide decision making & accountability
- sense of ownership
- pride in the work
-better interpersonal & customer relations
improved quality
Stress & Employee Satisfaction
-determined by how well people's jobs
meet their work expectations
JOB SATISFACTION:
SOURCES OF WORK-RELATED STRESS:
PSYCHOLOGICAL
PHYSICAL
SOCIAL
-pressure
-fear of being fired
-repetitive movements
-indoor pollutant levels
-harassment
-embarassment
ERGONOMICS
-fit between people, their work activities, equipment
work systems & environment to ensure that workplaces
are safe, comfortable & efficient
-acute discomfort can lead to
a chronic or permanent affliction
that negatively affects a worker's
overall quality of life.
Sick Building
Syndrome

RESPIRATORY PROBLEMS
HEADACHES
FATIGUE
CHRONIC COUGHING
OVERACTIVE SINUSES
CHRONIC EYE/NOSE/THROAT IRRITATIONS
Poor Air Quality
-air-conditioned rooms
-sealed windows
-limited ventilation
-lack of natural light
CARBON DIOXIDE + VOCs = S.B.S. SYMPTOMS
3 TYPES MORE LIKELY TO COMPLAIN OF SYMPTOMS:
1. professional, educated women who shared office space with many other people

2. men who had an external locus of control, younger than 31 or older than 50

3. employees who had less education, suffered from allergies & had low job satisfaction
A/C systems re-circulate indoor air that is already contaminated by various pollutants &
worsens indoor air quality throughout the space by adding dust & bacteria from dirty ducts
SOLUTIONS
-No Ventilation Ducts Blowing Directly into Work Spaces

-Use Ceramic Tile or Simulated Wood Flooring

-Incorporate Tall Leafy Plants to Reduce CO2 Levels

-Leather Surfaces on Partitions

-Antimicrobial Paint Inside Air Ducts + Routine Cleaning of Filters
OFFICE LAYOUT
Traditional:
- Rank increases = offices become larger ("Corner Office")
- People associate psychological privacy with architectural privacy
Collaborative:
-Pacific Sunwear, Anaheim
-based on input from employees
-tend to be flexible & adapt quickly to change
Open Office Plans
Provides both financial & spatial conservation
Popular with organizations that are highly dependent on creativity
Insufficient to meet privacy needs
Visual & aural distractions
PRO
CON
PERSONALIZATION
Signify individuality & identity
Mark territories
Regulate social interactions
Leads to positive workplace culture
Results in less employee turnover
Women personalize their work space more than men
Physical environment is a setting for social interactions
Design Solutions:
- incorporate privacy spaces
- brighter colors for low-demand tasks
- cooler/darker colors for high-demand tasks
- **Be Aware: 5ft partitions provide limited visual privacy (7ft is better)
- incorporate large unobstructed windows for more natural light
- enhance artificial lighting w/ full spectrum, diffused ceiling lights
- incorporate task lamps at each desk
- use furninshings with smooth, simple lines
- consider the use of indoor atriums
WINDOWS
Prospect Refuge
- humans prefer environments with both open & closed areas because these afford both visual range and safety
A.R.T.
- view of nature positively affect the health & well-being & also have a restorative value in relation to work stress
ILLUMINATION
Measure of visible light striking a surface
GOOD
BAD
Luminance
Illuminance
Benefits:
- increased job satisfaction
- greater flexibility
- more control over the work itself
-few chances for social interaction
-must have self-control
-effects spatial & personal relationships
in the house
NEIGHBORHOOD WORK CENTER
- have a front office receptionist
- locked doors for privacy & security
- leases offices to independent contractors
or freelancers usually

- state of the art conferencing equipment
Full transcript