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Integrating McDonald's Business, HR, & Staffing Strategies

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Jacqui Brown

on 3 September 2014

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Transcript of Integrating McDonald's Business, HR, & Staffing Strategies

Integrating McDonald's Business, HR, & Staffing Strategies
Our People Promise &
Our people are the foundation of our business. From our newest employees to senior management, we offer our people the training, benefits, flexibility and opportunities they need to succeed.
People Promise
Customer Satisfaction
Good Customer Service
Happy Customers = Repeat Customers
More info
Growth Strategy
"to be the best employer in each community around the world"
People Promise to Employees
"we value you, your growth, and your Contributions"
What Is Important?
{Question 1}
How would you describe McDonald's business strategy?
What are the foundations of its competitive advantage (what are the sources of its success)?
Respect & Recognition
Values & Leadership Behaviors
Competitive Pay & Benefits
Learning, Development, & Personal Growth
Ensuring that Employees have the resources needed to get the job done
{Question 2}
How has McDonald's aligned its business, human resource, and staffing strategies?
{Question 3}
What are some of the possible talent-related threats that could eat away at McDonald's competitive advantage?
Would higher turnover or a tight labor market in which it is difficult to find talented people be a problem?
What would you recommend the company do to maintain its competitive advantage over the next five years?
Full transcript