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Ticketing System Presentation

A presentation on professionalism to BSPS students

Mouza AlShamsi

on 13 January 2013

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Transcript of Ticketing System Presentation

Ticketing System Higher College of Technology Presented By: Mouza Al Shamsi
Asma Al Braiki
Khuloud Al Ghaithi Muna Al Qubaisi * Project Outline Project Summary Proposal phase
Planning Phase
Analysis Phase
Designing Phase
Implementation Phase System
Requirement Improve the service improve the workflow Reduced cost and time reduce the cost of paper Strong control User Name and Password Easy to use and user friendly easy to use functions Personal Comment on the Project: Time Limit.
Difficulties with the database.
Difficulties with Visual Basics.
Difficulties in connecting. System Way of Work Admin Technicians Screen Shots Screen Shots Time Management IT Help Desk Ticketing System * Project Summary * System Requirements * Personal Comments * System way of work process of registering the complaint easier reduce time of registering the complaint friendly interface * System Live demo * Time Management Table Live Demo Before We End our Presentation we will Show you a Live demo of the System Feel Free To Ask Thank You
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