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Creating a Culture of Success [Shared]
Transcript of Creating a Culture of Success [Shared]
Why Culture and Engagement?
Increased client engagement
Contributing to the BIG Picture
Is there a vision?
What culture do you need?
What does success look like?
What are the values of this culture?
Where are the Gaps
Where are the gaps?
What is missing?
What do we need to do more of?
What do we need to stop?
What can each person do to bridge the gaps?
Many little steps vs 1 big step
What can they do weekly? Monthly?
Bridging the Gaps
Rewards and Recognition
How do they demonstrate their participation?
Meeting 1 : Vision
Meeting 2: Values and Culture
Meeting 3 : Gaps and Actions and Accountability