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Safety Culture - "Why should I care?"

Discover the simple truth about your organizational safety culture

Job Brüggen

on 10 June 2015

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Transcript of Safety Culture - "Why should I care?"

We're not
babies you know!
Culture is SOFT stuff
for sissies! We don't
do that here
Oh no! Not
another survey!
Nothing changes
You mean we would
have to TALK to the
other departments?
It's not the right time
now, bad employee/
management relations
Afraid of negative results
Survey would only open
up more problems
This survey does
not fit our culture
Management style is
different here. We come
from military you see.
It’s more work
Besides, I have more
important issues now.
It is too expensive,
and nobody helps
There are no specialists
We will do this,
but not now
The survey is too
big for us
I can’t see the benefit
at all. Is this new stuff?
Only good for consultants!
Would you like to
be the centre of
bad publicity?
I want to know
what people THINK
So I know
what they will DO
Safety culture =
fundamental basis
for effectiveness of SMS
Increase safety and
resilience and
reduce cost
People's principal values and beliefs are the strongest driver for people's attitude.

And people's attitudes drive behaviour. Safe or Unsafe.

Influencing people's beliefs and attitude in safety is the most efficient way of improving safety.

Would you like to know more about it?
What safety behaviour do you expect from your people?
How do you know that your staff is working safety first?
How do you make sure that your staff is committed to working "safety first"
How do people know what the right safety attitude is?
How do you encourage your staff to show the right safety attitude?
To get managers attention to the issue of safety culture,
to recognize the link between safety culture and safety performance.
to recognize the importance and enormous potential of working on SC
to recognize the limit of procedures, training and punishments in advancing safety.
Do you know what your staff thinks about safety?
Do you know what your staff's values and beliefs are with respect to safety?
Is your staff following rules because they have to or because they want to?
How do you control the safety related behaviour of your staff?
How do you make sure that your people act safely?
Do you want your people to act safely?
Are your managers leading by example?
How do you demonstrate that you are committed to safety?
What are your actions to create a positive safety climate, where required perceptions and attitudes towards safety are clear? And opinions are freely exchanged?
How do your people know what behaviour is expected from them?
How do you make sure that mistakes are not happening again?
Are you aware what the staff attitude towards safety is?
Do you know what your people are doing when you are not looking?
Have you defined the mission of the organisation such that all people know what the intent of their behaviour must be?
Are your people wanting to prevent safety events?
Are your people ready to intervene when things do not go as planned, to keep it all safe? (resilience)
Is the staff trusting that the one working next to him is safe as well?
Can staff involved in an incident, in any sort of way be set back, blamed, punished, or even sacked?
Is exemplary staff behaviour encouraged, stimulated, incentivized, rewarded?
Do your people want to improve safety levels?
Are people freely speaking about unsafe behaviour and report about it, even if they were themselves involved?
Have you created an improvising, flexible hierarchy in case of mishaps or crisis?
Are you expecting the next incident?
Do you have a risk register?
Do you have examples of taking unnecessary risks?
questions cover all levels of the pyramid and are meant to provoke discussion and thought ultimately leading to the recognition of the importance of safety culture.
Safety Culture,
why Should I?

A set of questions to tickle your thoughts...
Pyramid of Safety Culture
Which opinions would you have about "safety culture"?
Compare this with your own safety culture.
What answers could
we have given?
If you want to find out more,
check out the complete toolkit
on the CANSO website.
Job Brüggen
Michaela Heese

Check out the CANSO website
for more information about the
Safety Culture Toolkit
Peace of mind-
be in control
We are managing safety
in a responsible manner
If you think safety
is expensive:
try an accident!
I want to know
what people are
doing when I am
not looking.
Improve safety
about safety
evaluate whether
SMS works – how
SMS is lived
Full transcript