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30 Social Tools in 30 Minutes

Presentation to Infocomm-100

Maddie Grant

on 5 April 2015

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Transcript of 30 Social Tools in 30 Minutes

30 Social Tools in 30 Minutes Maddie Grant, CAE and Lindy Dreyer
www.socialfish.org first, some context. so what does this mean
for your business? LISTENING TOOLS SHARING TOOLS COLLABORATION TOOLS what matters to the AV industry? Innovation
Customers' Needs
Green AV
latest tech developments
Brand reputation
Staff Training
Customer service/support Word of mouth free monitoring filtered web
paid monitoring Google Alerts Feedly Netvibes Google Reader Tweetbeep Social Mention Special Projects wikis online communities
crowdsourcing Ideascale Innocentive Google Wave Groupsite Google Groups Facebook PBworks Google Docs Wikispaces ... so now what? how do we start using these kinds of tools? involve the periphery

embrace the ecosystem

promote clarity and trust ...Over to you! our thoughts... Scout Labs Radian 6 Rapleaf Social Networks Feeds and Content
Syndication Social Bookmarks Video Mobile Blogs and
Microblogs Widgets
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