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Store 343

Meeting 4/27/10
by

arsen aminov

on 27 April 2010

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Transcript of Store 343

STORE 43 MONTHLY MEETING 4/27/10 CHANGING DUE DATES ON LOC LOC CHECK LIST BAD LIST LOC ACCOUNT # Last paydate & next paydate TITLE CONVERSION BINDERS METRICS "NO LOG" CONVERSION STEPS LOOK UP
CUSTOMER
LOAD
APPLICATION
GO TO
ALLOTMENT
DELETE FIRST
PAY-DATE


FIRST PAY DATE

GO TO EMPLOYER
INFORMATION
CHANGE PAYDATES
UPDATE
CLOSE

2FOR4 DEAL
USE LOC FOR EXTENSION
OFFER TO OPEN $50 LOC TO SAMPLE/OPEN
OFFER TO PUT HALF OF LOC/HALF ON PAYDAY LOAN
ASK SM IF WE CAN PUT IT ALL ON THE LOC
IF "NO", GIVE LETTER

DON'T FORGET

VEHICLE INFO.
PLATE NUMBER
COLOR
MODEL
PAYDATES
SPECIFY WHAT DATE CUSTOMER IS SET UP IN WEBCASH FOR FIRST PAYMENT


[STORE #]
[MONTH-YEAR]
[LAST FOUR NUMBERS OF
CUST. SSN] EXAMPLE:
34304106260 * ALSO GOES ON BALANCE
TRANSFER AGREEMENT COURTESY COLLECTION PULL UP THE PAYDAY LOANS OUTSTANDING REPORT FOR ALL LOANS DUE THROUGH TODAY

COPY THE CUSTOMER NAMES FROM THE EXCEL SPREADSHEET THAT PULLS UP AND PASTE THEM INTO THE METRICS SPREADSHEET UNDER THE CORRECT COLUMN. SEE METRICS SPREADSHEET BELOW. FILL OUT THE ABOVE METRICS SPREADSHEET THROUGHOUT THE DAY. THERE IS A SEPERATE COLUMN TO THE RIGHT OF EXISTING CUSTOMERS THAT ARE COMING IN TO RE-LOAN OR CUSTOMERS THAT ARE COMING IN EARLY. ENTER THOSE IN AS THEY COME.


THIS METRICS SPREADSHEETS MUST BE SENT TO YOUR DM NIGHTLY COMPLETELY FILLED OUT. TURN LOG INTO THE PROCESSOR AT THE END OF YOUR SHIFT
EMPLOYEE NAME MUST BE ON THE NO-LOG
ALL "NO" CUSTOMERS MUST BE LOGGED AND GIVEN A PACKET
HOW TO COMPLETE A PROPER NO LOG USE PROPER SCRIPTS
USE THE PTP LOGS
PULLING FILES
QUALITY CALLS
MINIMUM OF 600 CALLS FOR THE MONTH
CUSTOMERS UNDER $500 WHO ARE CONVERTING TO WEBCASH, WE KEEP THEIR TITLE

DO NOT RELEASE TITLE TO CUSTOMERS CHECK THE WORK NAME
MAKE SURE A PHONE NUMBER IS INPUTED, NO 0'S
EXAPMLE: (000)000-0000
COMMUNICATE WITH GRAVEYARD
EMAIL ADRIAN ASAP REGARDING ANY DISCREPENCIES OTHER MAKE SURE WHEN SCANNING LOC DOCUMENTS, IT IS ONLY SENT TO THE STORE AND NOT SET UP FOR NIGHTLY PAPERWORK QUESTIONS?
CONCERNS?
COMMENTS? WHERE WE AT?
Full transcript