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Transcript of non-verbal communication
-you're in good hands!
-helping hand What does this mean? -disappointed
-dejected What does this mean? -now, just stop that!
-enough of it!
-Oppositional TIPS FOR EFFECTIVE NONVERBAL COMMUNICATION 1. Make yourself comfortable, relaxed and attentive.
2. Maintain frequent eye contact, avoid staring, glaring or looking away.
3. Control the tone of your voice.
4. Gestures should not reveal emotional frustrations.
5. Maintain a clearr audible voice.
6. Maintain a pleasant and genuine smile. "When people don't know whether to believe what they are hearing or what they are seeing, they try to follow the non-verbal language which often tells the truth. You can play fast and get loose with words, but it's much more difficult to lose with gestures."
- Nancy Austin ”What you do speaks so loud that I cannot hear what you say.” —Ralph Waldo Emerson NONVERBAL COMMUNICATION by: GERALDINE GARAY MALLO NONVERBAL COMMUNICATION allows us to establish identity, express thoughts and feelings, reflects on ourselves and regulate relationships and create interaction and powerfully shapes meaning in our lives to eliminate ambiguity, NVC is learned and guided by rules: CONSTITUTIVE RULES
REGULATIVE RULES 5 ways NVC interact with VC 1. Nonverbal behavior repeat verbal message
2. Nonverbal behavior highlight verbal communication
3. Nonverbal communication complements or add to words
4. Nonverbal behavior contradict verbal messages
5. Substituting Nonverbal behavior for verbal ones