CC 7, 6.5 mins, good!

SG
by Sally Glashan4 views·Updated Feb 2, 2021
Re-use contentCreate your own

abc

Audio TranscriptAuto-generated

  1. Hi. My name is Mark Jenkins, and I'm gonna take
  2. a few minutes to share a personal and organizational journey
  3. along the change curve.
  4. Now, the change curve was originally developed in the late
  5. sixties and early seventies by Dr Elizabeth Kubler Ross on
  6. Dhe. It found its way into organizational settings during the
  7. eighties and nineties in relation to change and change management.
  8. Now, one of the really useful things about the change
  9. curve is that it can help us to understand the
  10. natural, human, often emotional response to significant change when it
  11. is imposed upon us.
  12. Now, if I take myself back around 10 or 11
  13. months to the emergence off the coronavirus pandemic on those
  14. first few contacts from client organizations, letting us know that
  15. completely understandably, they needed to postpone and cancel the physical
  16. presence workshops that they had lined up with us in
  17. the coming months through 2020 um, not only did I
  18. find myself did we find ourselves needing to deal with
  19. the practical implications of that in the most professional way
  20. possible. I also found myself in a state off deep
  21. shock, really struggling to kind of even think about the
  22. bigger implications of what was unfolding in front of us
  23. and what that might mean almost paralyzed by a sense
  24. of fear and even a little bit of denial of
  25. what was happening going on there on is the next
  26. couple of days or one or two weeks unfolded and
  27. more and more clients understandably got in touch toe postpone
  28. physical presence, work that we had in our diaries, basically
  29. emptied of all of the work and all of the
  30. opportunities that that presented, I found myself not only in
  31. denial but also moving into a state of rial rejection.
  32. Um shock, denial, rejection, really struggling.
  33. Thio believe that what had happened and what was happening
  34. was was really taking place because the next couple of
  35. weeks unfolded, a number of my colleagues got in touch
  36. is they were starting to explore opportunities for taking experiential
  37. skill development in physical presence settings and begin to translate
  38. that into designs for skill development workshops in virtual spaces.
  39. Well, uh huh.
  40. On reflection, I can see now that that moved me
  41. into the next step on the change curve, which is
  42. one of resistance.
  43. I'd always just known physical presence workshops and I really
  44. struggled to see how we could translate any of that
  45. inter virtual settings.
  46. So I started finding all kinds of reasons to justify
  47. to myself and even to others, why that wasn't possible
  48. and and we couldn't or perhaps even shouldn't do it.
  49. So I was deeply in in resistance and kind of
  50. oscillating between Shaq and rejection and resistance.
  51. And then the moment happened where a couple of client
  52. organizations got in touch on dhe.
  53. I had conversations with them where they asked if it
  54. was possible to think about what we might be able
  55. to do in virtual settings on the really helpful thing
  56. about that was it forced me into the next stage
  57. of the change curve, which was one of exploration and
  58. from a personal perspective, positive exploration, thinking about design and
  59. thinking about delivery and, of course, is those first workshops
  60. took place and we learned along the way, and I
  61. began to learn what was possible, seeing things work and
  62. seeing the response of those amazing delegates and participants that
  63. actually helped me to begin to move to the next
  64. stage on the change curve, which is one of approval.
  65. The beginning of approval that actually this is a really
  66. useful, helpful, valid, positive way of coming together for shared
  67. learning journeys in safe virtual spaces.
  68. So moving between approval and exploration as we continue toe
  69. work up designs and and deliver them and learning along
  70. the way nine or 10 months later on, I think
  71. we find ourselves the final step of the change curve,
  72. which is one of identification.
  73. You know, where we do identify that this is part
  74. off the way in which we are going to be
  75. working on in the future on dhe, positively embracing that
  76. on thinking about how we might start to combine that
  77. with physical presence workshops in the future.
  78. So I share that with you is a bit of
  79. a personal on DHS organizational journey along the change curve.
  80. Now a couple more things to say.
  81. It's absolutely true that as human beings, we don't will
  82. move along the change curve at the same pace and
  83. in some kind of linear fashion.
  84. We are all different, and that needs to be taken
  85. into account.
  86. My encouragement is toe have the change curve in the
  87. back of our minds so that we can think about
  88. and even anticipate the natural, human and often emotional response
  89. toe imposed change on us on our colleagues, on our
  90. friends and on our family members so that we can
  91. support ourselves in each other really well through multiple cycles
  92. of change in our journeys along the change curve, when
  93. significant changes imposed upon us, I'd really welcome hearing other
  94. stories about journeys along the change curve.
  95. Thank you so much for taking the time to watch
  96. this video.
  97. I'm very best wishes.