Why Medical providers Should Have Medical Translators

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by Tyara Garland5 views·Updated Jul 13, 2021
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  1. Hi, my name is Tara Garland and I will be
  2. speaking about why medical providers and hospitals should provide medical
  3. translators. The problem in a country with no official language
  4. language, it is strange that non english speaking citizens have
  5. to overcome so many obstacles and barriers In the United
  6. States. There is over 300 languages spoken 25 million citizens
  7. that do not speak English And of those 25 million
  8. citizens, 9% of them will face an adverse event, something
  9. traumatic happening to them due to the fact that it
  10. that they do not speak english.
  11. Mhm. Okay.
  12. How do you help someone?
  13. You cannot understand?
  14. Many doctors are forced to use family friends or bilingual
  15. staff or no one at all to help them translate,
  16. being forced to use google translate, which isn't the best
  17. source. This can cause higher my practice cases at the
  18. hospital, frustrated and irritated the patients because if you can't
  19. understand someone and you're not being understood, that is very
  20. frustrating, especially if you're in pain.
  21. Um there is a story of a nine year old
  22. Vietnamese girl who was rushed to the doctors To the
  23. er because she had stomach flu, she was with her
  24. 16 year old brother who also was bilingual and her
  25. two parents who did not speak any english shadow mm
  26. medical provider who was pressed for time, gave the instructions
  27. to the little girl who was nine years old and
  28. her 16 year old brother.
  29. Since the parents cannot speak any english, they also medical
  30. provider also gave them instructions for the medicine that they
  31. usually don't give to Children in english.
  32. And she told you to Children that if any of
  33. these side effects occur to come back to the hospital
  34. immediately. The little girl later that night had an average
  35. effect to the drug and soon had a heart attack
  36. and died.
  37. So not having a medical translator can even lead to
  38. death solutions.
  39. Tribe Silver Rights Act of 1964 basically says that every
  40. race gender, religion are equal to the same equal rights
  41. as english speaking person.
  42. So every hospital should provide them.
  43. But hospitals have become very lax on this, on this
  44. law and don't really enforce it.
  45. Some providers, some providers just don't know about the services
  46. provided because language is in very language barriers in hospitals.
  47. Language services and hospitals aren't very enforced um, in the
  48. hospital is very busy, so having time with the patient
  49. is very short.
  50. So if you're trying to understand your patient the whole
  51. time or they don't speak english very well, you're not
  52. gonna try to spend as long as time as you
  53. would with someone that you can understand.
  54. There has been many studies shown by medical providers and
  55. scientists that show that medical provider having medical translators in
  56. hospitals is very effective and sees way more money than
  57. it cost.
  58. Um but there just hasn't been anything effectively done to
  59. show to help hospitals enforce them and create this environment
  60. where the doctors and patients are very good, very, very
  61. well understood.
  62. My proposition is starting with raising awareness and educating the
  63. community because you can't solve a problem if no one
  64. knows about the problem.
  65. So my first act would be to go around the
  66. country and do conferences, ted talks about this problem and
  67. how it affects the medical community and how it affects
  68. non english speaking.
  69. Um citizens and patients.
  70. I would then go around to a lot of hospitals,
  71. try to go to almost every hospital in the country
  72. and educate all the hospital staff on the services that
  73. they should provide and services that they will soon provide.
  74. Once I get my awareness out, I then want to
  75. go around and start spreading awareness to communities, especially the
  76. non english speaking communities, because many of them don't know
  77. that they are supposed to be provided medical translators, so
  78. if you don't know something, how can you ask for
  79. it? So after I reach out to all the communities
  80. and all the staff, I then want to reach out
  81. to influencers and celebrities and people who are very popular
  82. and have a lot of fame and talk to them
  83. about. Have they ever faced any problems in the medical
  84. field? Because someone in their family couldn't speak english or
  85. they couldn't speak english so far.
  86. Just. Mhm.
  87. Um this raising the awareness of medical translators will make
  88. it them a high demand, There will be more job
  89. opportunities, opening up more businesses looking for um translators and
  90. then it will help more bilingual people get um job
  91. opportunities. And it will also help um non english speaking
  92. citizens want to learn english because it will help them
  93. get a job or it will help them in the
  94. medical field.
  95. Why is the good solution?
  96. I believe it is a good solution because knowledge is
  97. power. Making the problem known is where it starts.
  98. If people do not know about the problem then they
  99. cannot help solve the problem and they won't be able
  100. to contribute to the problem in educating the community on
  101. the services to provide provided for them is a big
  102. step on helping the community because many non english speaking
  103. citizens do not know that they are provided translators.
  104. So when they go to the hospital they try to
  105. communicate. But if there's no that oh can I get
  106. a translator?
  107. And if the medical provider didn't know that they have
  108. translators, they will then ask, oh, I don't know if
  109. we provide that.
  110. I'll go ask him his ability.
  111. Um, since this is a medical program, I mean a
  112. medical problem.
  113. Getting government grants will be the number one place to
  114. start Then after a while doing fundraisers at the different
  115. hospitals and across the country just to help raise money
  116. for jobs and to help the non english speaking community.
  117. Um, and then eventually as more, more medical translators are
  118. being used, the money that was used for medical.
  119. Um, I practiced suits and um, lawsuits and stuff like
  120. that will be used for the medical translators.
  121. My call to action is a short video on why?
  122. No, all my green, it's just not working for some
  123. reason. My video isn't playing while I record it, but
  124. it will play if you go into a pretty presentation
  125. mode and click on it.
  126. So instead for the video I'm going to tell you
  127. a short story about a young spanish speaking a citizen
  128. who didn't really speak any english.
  129. Um She went to the hospital, she was pregnant um
  130. And she her doctor had trouble communicating.
  131. So they sent her to another hospital where her sister
  132. in law work and she was supposed to help um
  133. translate for her shortly after she got transferred to the
  134. hospital. Um One of the doctors found out that her
  135. baby that she was pregnant with had a heart problem
  136. that she probably wouldn't survive from.
  137. So she told this to the sister in law and
  138. a sister in law never told this information to the
  139. to the patient.
  140. So her um the sister of the lady who was
  141. pregnant eventually ended up throwing a baby shower having the
  142. baby. And then when she had the baby, it came
  143. out as it's still warned all because the sister in
  144. law didn't rely the message.
  145. So that's just another reason why unprofessional translators are not
  146. good and that was everything you enjoying my presentation.