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Gearing up for Planned Giving or HCC
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by
Jaclyn Spainhour
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Updated Oct 14, 2021
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Chapters
00:00
Chapter 1
00:40
Chapter 2
00:45
Chapter 3
01:51
Chapter 4
01:52
Chapter 5
03:11
Chapter 6
03:13
Chapter 7
05:26
Chapter 8
05:27
Chapter 9
05:31
Chapter 10
05:36
Chapter 11
07:24
Chapter 12
07:25
Chapter 13
12:05
Chapter 14
12:06
Chapter 15
13:06
Chapter 16
13:08
Chapter 17
13:09
Chapter 18
13:14
Chapter 19
13:36
Chapter 20
13:37
Chapter 21
14:25
Chapter 22
14:26
Chapter 23
14:40
Chapter 24
14:42
Chapter 25
Audio Transcript
Auto-generated
00:00 - 00:03
Mhm Hello everyone and thank you for having me here
00:03 - 00:06
today to speak with you about my proposal for a
00:06 - 00:09
planned giving program at Historic Congressional Cemetery.
00:11 - 00:12
As you all are aware, I will be taking up
00:13 - 00:16
the mantle of president of this organization on November one
00:16 - 00:20
and one of the goals of my presidency will be
00:20 - 00:23
to create and implement a plan giving program at historic
00:23 - 00:25
congressional cemetery today.
00:26 - 00:27
I want to start by talking to you about why
00:28 - 00:28
we need such a program.
00:29 - 00:32
And then I want to discuss how that program can
00:33 - 00:36
unfold. What are the steps in creating a plan giving
00:36 - 00:39
program And finally, what does success look like for us?
00:42 - 00:46
So why planned giving and why HCC first?
00:46 - 00:48
I want to begin by saying that plan giving is
00:49 - 00:51
really making a commitment to give at a later date
00:52 - 00:52
to an organization.
00:53 - 00:54
What can you give?
00:54 - 00:56
You can give any of your assets.
00:56 - 00:58
There are many different types of things that one can
00:59 - 01:00
give as part of a plan giving program.
01:01 - 01:02
And sometimes it can get very complicated.
01:04 - 01:07
And as an organization with a small staff and limited
01:08 - 01:11
time and resources, we really need to focus on what
01:11 - 01:12
we can actually accomplish.
01:14 - 01:16
So you might be thinking to yourself if you've ever
01:16 - 01:18
heard of the term plan giving and you know how
01:18 - 01:20
small organization we are.
01:20 - 01:24
How can we really implement a plan giving program And
01:25 - 01:27
what is the point of doing it is deferred giving
01:27 - 01:31
really worth prioritizing and I'm going to argue today that
01:31 - 01:32
absolutely, it's worth doing.
01:33 - 01:37
There's a number of reasons why primarily because although we
01:37 - 01:41
are very fiscally sound and we have individual donations coming
01:41 - 01:42
in quite regularly.
01:42 - 01:44
We want to be able to plan for the long
01:45 - 01:47
term and planned giving is something that allows us to
01:47 - 01:49
have longevity, a peace of mind that we're going to
01:49 - 01:54
be funded for years to come Currently.
01:54 - 01:57
Historic Congressional cemetery racist funds in a variety of ways
01:58 - 02:02
by looking at your 990s and by looking at your
02:02 - 02:06
annual reports, I have deduced that you primarily have people
02:07 - 02:10
giving at the individual level that's done sporadically throughout the
02:10 - 02:13
year. That's also done with an annual fond appeal.
02:14 - 02:18
There's also grants corporate sponsorships, foundation support, a mix of
02:18 - 02:22
those things as well as sight sales and special programming
02:22 - 02:23
that bring in funds.
02:24 - 02:26
It seems that the program that brings in the most
02:27 - 02:30
funds for you currently is actually one that's done through
02:30 - 02:33
individuals through a membership program with your canine corps.
02:34 - 02:36
And this has a wait list as you all know.
02:37 - 02:39
And it has a number of people On it.
02:40 - 02:44
Um, I believe there's almost 800 dogs in dog owners
02:44 - 02:46
currently who are part of the membership program and they
02:47 - 02:50
each pay a couple of $100 which is then used
02:51 - 02:52
for the perpetual care of the cemetery.
02:53 - 02:55
So we do have that going on.
02:55 - 02:58
And that's a great thing and that certainly seems like
02:58 - 03:01
it's going to continue for some time, but should anything
03:02 - 03:05
arise where that could no longer sustain a lot of
03:05 - 03:08
the things that happened at the cemetery, a plan giving
03:08 - 03:10
program would certainly be a necessary backup.
03:14 - 03:17
So why is now the time for HTC to engage
03:17 - 03:18
in a plan giving program?
03:19 - 03:19
It's a great question.
03:21 - 03:23
There are a number of reasons why organizations put off
03:24 - 03:25
a planned giving program.
03:25 - 03:27
Usually it has to do with not having enough time
03:28 - 03:30
or resources or feeling like they need to have everything
03:31 - 03:33
together and tied up in a nice little bow before
03:33 - 03:33
they start.
03:34 - 03:37
And I've noticed a very thankfully that many of the
03:37 - 03:40
traits of HTC are very positive in that there's sound
03:40 - 03:41
fiscal management.
03:42 - 03:45
You all are very fiscally sound there, nobody's really hurting
03:45 - 03:45
for money.
03:46 - 03:48
There's not going to be a closure anytime soon.
03:48 - 03:49
And that's a great thing.
03:50 - 03:53
There's also this focus on individual donors and that's who
03:53 - 03:55
you're going to go to when you're trying to solicit
03:56 - 03:57
for your plan giving program.
03:57 - 04:00
And because you already have a successful individual donor program,
04:01 - 04:03
that's a really great place to build next.
04:04 - 04:09
And finally, and most importantly, HTC has a public perception
04:10 - 04:13
that there is trustworthy leadership there and trust is really
04:14 - 04:16
the whole point behind a plant giving program.
04:17 - 04:20
People will not give to you long term if they
04:20 - 04:23
don't trust you and don't trust the organization long term.
04:24 - 04:27
And so having that relationship is very important.
04:28 - 04:30
And when I say that there's a public perception of
04:30 - 04:33
trustworthiness. I'm not just pulling that out of a hat,
04:33 - 04:36
I have reviewed all of your google reviews.
04:36 - 04:39
I've reviewed all of the trip advisor and facebook and
04:39 - 04:42
all the other things that you can review as far
04:42 - 04:45
as the general public and there is, there are very,
04:46 - 04:49
very few negative comments and those that are negative are
04:50 - 04:52
nothing to do with the trustworthiness of the organization.
04:53 - 04:55
And so I have determined that the public does view
04:56 - 04:56
you as trustworthy.
04:57 - 05:03
In addition after going through guidestar charity Navigator, other rating
05:03 - 05:07
sites for nonprofits, it is obvious to me that you
05:07 - 05:11
are highly rated as an organization that people should be
05:11 - 05:13
giving to yourself regulate value diversity.
05:14 - 05:17
You're good with your money And so in order for
05:17 - 05:20
people to feel safe and comfortable donating to you, this
05:20 - 05:23
is something that needs to be solid and luckily these
05:23 - 05:26
three things are all working in tandem in our favor.
05:29 - 05:31
So now you know a little bit about why.
05:31 - 05:33
So let's talk about how, how are we going to
05:33 - 05:34
create a plan giving program?
05:36 - 05:38
Well, there's different types of giving and one of the
05:39 - 05:40
issues that we're going to run into is a small
05:40 - 05:43
organization is that we have limited time limited staff and
05:43 - 05:47
limited funds and the best way to combat this is
05:47 - 05:48
to keep it simple.
05:48 - 05:51
We can always have a very complex plan giving program
05:52 - 05:55
later on and the length of the life of the
05:55 - 05:58
organization. But to begin, I'm going to suggest keeping it
05:58 - 06:01
very simple and doing things that require the least amount
06:02 - 06:03
of effort with the most amount of reward.
06:04 - 06:07
And so my recommendation here is going to be two
06:08 - 06:14
have people mainly myself or Sarah, the vice president talked
06:14 - 06:17
to individuals about adding us as a beneficiary onto policies
06:18 - 06:21
that they already have, such as a retirement account of
06:21 - 06:21
life insurance policy.
06:22 - 06:25
Whereas we would so that we could be beneficiaries to
06:25 - 06:27
those upon their death.
06:28 - 06:31
And the reason that these things are what I'm going
06:31 - 06:34
to be suggesting first is because they're not going to
06:34 - 06:39
require a lot of outside, um, information from financial advisors
06:39 - 06:42
and tax advisers and all these other professionals that we
06:42 - 06:46
would usually have to employ in order to do this
06:46 - 06:49
correctly. This is something that's really mostly on the side
06:50 - 06:50
of the giver.
06:51 - 06:54
They have to go to their own lawyer or they
06:54 - 06:57
have to amend their own paperwork or their own accounts.
06:58 - 06:59
It's something they can do with one click.
07:00 - 07:02
It's something they can do with very limited information from
07:03 - 07:06
us. All they need is our tax ID and um,
07:07 - 07:10
the incorporated name of our organization and then they are
07:10 - 07:11
sort of on their way.
07:11 - 07:13
So this is the simplest way for us to be
07:13 - 07:15
able to raise funds through plant giving program.
07:16 - 07:18
And it will also allow us to be able to
07:18 - 07:22
track things very simply as well, which will allow us
07:22 - 07:23
to use less staff time.
07:28 - 07:30
There's a couple of things that we can do when
07:31 - 07:33
we take on this plan giving program that will allow
07:34 - 07:37
it to gain momentum and to do well and be
07:37 - 07:39
successful in the first couple of years.
07:39 - 07:42
The first of those would be creating a legacy society.
07:43 - 07:48
A legacy society is essentially a pure organization for people
07:48 - 07:53
who have chosen to be those who give at as
07:53 - 07:55
part of a plan giving program for an organization.
07:56 - 07:59
And the reason that a legacy society is important is
07:59 - 08:02
twofold. First, it acts as a marketing tool to the
08:02 - 08:02
general public.
08:03 - 08:05
It's something that we can post on our website.
08:05 - 08:08
It's something that allows us to do a little bit
08:08 - 08:11
of peer pressure, which studies have shown actually helps improve
08:12 - 08:14
engagement and solicit donations is for people to see their
08:14 - 08:15
peers giving.
08:16 - 08:18
And so that allows us to be able to publicly
08:19 - 08:21
say these with individuals who have chosen to give with
08:21 - 08:24
us long term who find us trustworthy and we want
08:24 - 08:24
you to join those ranks.
08:26 - 08:30
Secondly, creating a legacy society really allows those donors to
08:30 - 08:30
feel important.
08:31 - 08:34
And one of the reasons that people choose to give
08:34 - 08:38
is because they feel like they are part of the
08:38 - 08:40
organization, they want to be viewed as important.
08:41 - 08:44
They want the recognition a legacy society allows for that
08:45 - 08:47
and it can be done in many different levels.
08:47 - 08:50
It can just simply be in name only a legacy
08:50 - 08:53
society. It's something we post on the website and we
08:53 - 08:54
send a thank you note and that's it.
08:54 - 08:56
Or it can be something more engaged where we offer
08:57 - 08:59
programs or lectures or a banquet or a gala or
09:00 - 09:02
any other type of meet up with those individuals so
09:02 - 09:05
that it feels very special to them and they continue
09:06 - 09:09
to maintain that pledge to us with their planned giving.
09:11 - 09:12
So that's something we need to do first.
09:13 - 09:16
The other part of that initial phase that we need
09:16 - 09:18
to be taking on is targeted campaigns.
09:19 - 09:21
And by that, I am referring specifically to the individual
09:22 - 09:23
donor base that we already have.
09:24 - 09:26
The best thing we can do is start with what
09:26 - 09:28
we have, where we know we're successful and then move
09:28 - 09:31
forward. So what I would like to do is to
09:31 - 09:33
sit down and look at who has been giving with
09:33 - 09:37
us um, at any level for many years and call
09:38 - 09:41
those individuals and asked them if they ever thought about
09:41 - 09:45
a plan giving gift to us now, you might be
09:45 - 09:49
thinking to yourself, why do we need to be focusing
09:49 - 09:50
on that plan giving?
09:51 - 09:52
When we could be focusing on asking them for a
09:52 - 09:53
major gift right now.
09:54 - 09:57
And there's a couple of reasons if we choose to
09:57 - 10:00
go for major gifts were not really funding ourselves long
10:00 - 10:03
term and also we might sort of run them dry
10:04 - 10:07
for the short term and not really be able to
10:07 - 10:10
engage them as much what I like about this idea
10:11 - 10:14
of doing plan giving with these individuals is that we
10:15 - 10:20
can essentially create a long term relationship with them that
10:20 - 10:24
could snowball into other advantages for us and for them,
10:25 - 10:27
it really is a reciprocal relationship.
10:29 - 10:32
Also, once we've sort of gone through this level of
10:33 - 10:36
individual donors, I think you're going to be surprised to
10:36 - 10:39
notice that many of the individuals who have given to
10:40 - 10:43
us over the years, long term at low levels are
10:43 - 10:45
probably going to be the ones who choose to have
10:45 - 10:49
a plan giving program, uh, pledge with us and studies
10:50 - 10:53
show that that is the case, loyalty to the organization
10:53 - 10:56
is the number one indicator of why someone will engage
10:57 - 10:58
in this type of giving program.
10:59 - 11:02
So I want to keep that in mind so that
11:02 - 11:05
you don't necessarily think that only the large givers are
11:05 - 11:06
going to be the ones that engage with us.
11:06 - 11:08
It's actually the little guys too.
11:09 - 11:11
Then I'd like to talk about a general marketing program
11:12 - 11:15
for me, this incorporates that engaging programming you see on
11:15 - 11:16
the other side.
11:16 - 11:19
And what this means is the creation of pamphlets and
11:19 - 11:23
flyers and going out and giving talks to organizations in
11:23 - 11:27
and plugging our plan giving programs, but also creating engaging
11:27 - 11:28
programs on site.
11:29 - 11:31
One of which I would like to try is called
11:31 - 11:31
a Death cafe.
11:32 - 11:35
This is a phenomenon that has been happening around the
11:35 - 11:37
world to make death less scary and less of a
11:37 - 11:39
taboo topic to speak of.
11:39 - 11:43
And because our organization is obviously focused around death and
11:43 - 11:43
funerals and burials.
11:44 - 11:46
I think it's important that we take the stigma away
11:47 - 11:49
from death and dying and so we can engage in
11:49 - 11:52
these sort of round table conversations with people have refreshments,
11:53 - 11:56
very low cost, very little staff time, invite the public,
11:57 - 12:01
discuss anything and everything related to death and use it
12:01 - 12:03
as a space for us to also plug or planned
12:03 - 12:04
giving program as well.
12:08 - 12:09
Finally, stewardship.
12:10 - 12:13
So stewardship refers to relationship building, which I'm sure you
12:14 - 12:16
all are aware and it will be very important for
12:16 - 12:19
us to remember that just because someone has pledged a
12:19 - 12:21
gift to us does not mean that they cannot revoke
12:22 - 12:23
that gift at any time.
12:23 - 12:26
They can go in and change their policy or they
12:26 - 12:27
can go in and take us off.
12:27 - 12:31
So it's important for us to maintain those pledged gifts,
12:31 - 12:35
most of which are coming from those relationships, hopefully of
12:35 - 12:36
those individual donors that we've already activated.
12:37 - 12:41
So we want to activate those current relationships, maintain those
12:41 - 12:41
pledged gifts.
12:42 - 12:47
And then part of stewardship also is making connections with
12:47 - 12:49
people who maybe come to our programmes, but don't necessarily
12:50 - 12:55
give yet and maintaining those connections to a point where
12:55 - 12:57
they might turn into donors in the long term, this
12:58 - 13:01
is something that does happen and it's worth investing in
13:01 - 13:05
this even though it's not necessarily tangible um in terms
13:05 - 13:06
of success in the short term.
13:10 - 13:11
So what is success for us?
13:11 - 13:13
I want to do it a couple of ways tangible,
13:13 - 13:17
intangible in our long term goals tangible for us.
13:18 - 13:20
We can document relationships that were made.
13:20 - 13:22
We can know if we have grown the amount of
13:22 - 13:27
relationships we also can have actual visible numbers, how many
13:28 - 13:31
donors we've added, How many funds we've secured, How many
13:31 - 13:33
planned gifts have been pledged to us.
13:33 - 13:35
These are all tangible things that we can see over
13:36 - 13:36
time. Right?
13:37 - 13:38
Well then there's the intangible.
13:40 - 13:42
I think it's gonna be very important for us over
13:42 - 13:45
the next couple of years to not mark success just
13:45 - 13:48
tangibly. It's important for us to know that growing of
13:48 - 13:49
relationship is success.
13:50 - 13:53
And there's a number of categories you'll see here that
13:53 - 13:55
any one person we speak with could fall into.
13:56 - 13:57
Perhaps somebody immediately says yes.
13:58 - 14:00
They decided to commit to gifting with us.
14:00 - 14:00
That's fantastic.
14:01 - 14:03
They could also say no, they could be not interested
14:04 - 14:04
at all.
14:04 - 14:07
They could just not really know anything about playing giving.
14:07 - 14:08
And so they just say no.
14:09 - 14:10
And so those are people we need to keep on
14:10 - 14:12
the list and go back to, right.
14:12 - 14:14
They might be part of that maybe in the future
14:14 - 14:17
crowd. But also there might be people that say I
14:17 - 14:19
might like to later, but I don't have the funds
14:19 - 14:20
to do it right now.
14:20 - 14:21
And that's fine.
14:21 - 14:23
The important thing is to know that we're going to
14:23 - 14:29
maintain those relationships and watch them grow Our long-term goals.
14:29 - 14:31
This is my big goal, 30 secure gifts and three
14:32 - 14:34
years after our launch, I would like to see an
14:34 - 14:36
increase in our overall donor base and an increase in
14:36 - 14:37
the amount of giving.
14:37 - 14:39
And I really think that we can we can do
14:39 - 14:40
that with what we have together.
14:43 - 14:44
And that's my presentation.
14:45 - 14:47
Thank you all so much for listening to me.
14:47 - 14:50
I have my sources available for you, um, in printed
14:51 - 14:53
form if you'd like to see them and I'd be
14:53 - 14:54
delighted to answer any questions.
14:54 - 14:55
Thank you so much.
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