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Culture in the Workplace
SA
by
Stevi Ambler
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Updated May 9, 2022
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Chapters
00:00
Chapter 1
00:06
Chapter 2
00:09
Chapter 3
00:19
Chapter 4
00:20
Chapter 5
00:31
Chapter 6
00:33
Chapter 7
01:21
Chapter 8
01:24
Chapter 9
01:26
Chapter 10
01:29
Chapter 11
02:09
Chapter 12
02:11
Chapter 13
02:46
Chapter 14
02:48
Chapter 15
04:09
Chapter 16
04:12
Chapter 17
04:14
Chapter 18
05:23
Chapter 19
05:24
Chapter 20
Audio Transcript
Auto-generated
00:01 - 00:05
Hello, My name is Stevie, and I would first like to thank all of you for listening.
00:05 - 00:05
Today.
00:06 - 00:09
Each of us has grown up with in some form of a culture,
00:09 - 00:14
much of it ingrained in 12 personalities through social constructs are values,
00:14 - 00:15
beliefs and behaviours.
00:15 - 00:17
In turn, this can lead to biases
00:18 - 00:21
Australia and itself as a hub for multiculturalism.
00:21 - 00:24
We have one person arriving to live in Australia every single minute.
00:25 - 00:28
That's a lot of people looking to join the workplace,
00:28 - 00:31
bringing with it first perspectives, opinions and ideas.
00:33 - 00:37
Culture can significantly influence individual behaviour and emotions
00:37 - 00:39
through different categories nurtured into an individual.
00:39 - 00:41
Over the course of their lifetime,
00:42 - 00:42
for example,
00:42 - 00:45
normal police can determine shared rules that can
00:45 - 00:47
dictate the behaviour of a particular group.
00:47 - 00:48
Additionally,
00:48 - 00:52
there is a psychological aspect of culture which can sway attitudes or habits.
00:53 - 00:56
These behaviours can lead to issues which arise on an individual,
00:56 - 00:58
enters into a foreign culture and chooses to
00:58 - 01:01
remain marginalised or separate from that host culture.
01:01 - 01:03
As explained in various model of acculturation.
01:05 - 01:06
This can make it harder for groups to
01:06 - 01:09
accept this new individual Judah notions of ethnocentrism,
01:09 - 01:12
thus placing a large barrier in connection between the two groups.
01:13 - 01:14
This strain on communication,
01:14 - 01:16
when put into a pressure environment like a workplace,
01:16 - 01:19
can be further pressured when expectations on
01:19 - 01:21
both parties is not fully understood.
01:22 - 01:22
Okay,
01:23 - 01:25
offsets theory on cultural dimensions.
01:25 - 01:28
Compose an issue in relation to communication.
01:28 - 01:31
Do too polarising views on power distance
01:31 - 01:32
in the workplace.
01:32 - 01:36
This can be seen through views on hierarchies and the flow of information.
01:36 - 01:37
For example,
01:37 - 01:41
an individual from an Asian culture like Malaysia may join Australian workplace.
01:41 - 01:44
Whether individual will be seeing the underperforming meetings.
01:44 - 01:47
You're not speaking up for bringing ideas of change in order
01:47 - 01:49
to show respect for those at a higher level of power.
01:50 - 01:52
When two cultures that rank on opposite ends
01:52 - 01:54
of the index come together in a workplace,
01:54 - 01:57
it is integral to understand expectations of both parties.
01:57 - 01:58
In order to ensure
01:59 - 02:01
that everyone has gained the opportunity to express themselves,
02:02 - 02:05
we'll be understood an environment that facilitates the workplace culture,
02:05 - 02:07
which encourages varied forms of communication
02:10 - 02:11
with most full time jobs,
02:11 - 02:15
requiring individuals to dedicate around 38 hours a week to
02:15 - 02:18
their trade views around on how one maintains a work.
02:18 - 02:21
Life balance can differ greatly between cultures,
02:21 - 02:23
where one culture values, quick replies,
02:23 - 02:27
and these long days as a sign of dedication and not of overworking.
02:27 - 02:31
Others may say this is a disrespect to their personal time and infringement on
02:31 - 02:35
their right to pursue other passions or maintain a high level of personal care.
02:35 - 02:39
Hofstad identified these values as indulgence and restrained,
02:39 - 02:41
with cultures such as America and Europe favouring a
02:41 - 02:45
higher sense of indulgence compared to that Asian countries
02:47 - 02:49
when issues arise around communication the
02:49 - 02:52
workplace largely these issues come from a
02:52 - 02:56
lack of understanding or sensitivity to the context of the other cultural groups.
02:57 - 03:00
Ethnocentrism can be an unconscious bias that clouds
03:00 - 03:02
judgement and leads to a skewed perspective around
03:02 - 03:05
the actions and behaviours of another group without
03:05 - 03:07
first taking into account their own cultural bias.
03:09 - 03:09
Additionally,
03:09 - 03:11
stereotyping of cultural groups in the workplace
03:11 - 03:14
can cause conscious divide and misunderstanding,
03:14 - 03:16
which can feel isolating for those in our group.
03:18 - 03:20
When there is an underlying workplace culture that is
03:20 - 03:23
largely dominated by those of a host culture,
03:23 - 03:25
this can further be exacerbated
03:25 - 03:28
stereotypes as group conformity takes over.
03:28 - 03:31
As Solomon Ash found his 1950 experiments,
03:32 - 03:35
good conformity proposes that groupthink
03:35 - 03:37
can heavily dictate individual opinion,
03:37 - 03:39
with majority of individuals choosing to ignore
03:40 - 03:42
their own reality to believe that the majority
03:43 - 03:45
we might all be able to remember a time.
03:45 - 03:49
And we so wanted to be understood, accepted and heard by those around us.
03:50 - 03:52
When cultural barriers come into play for
03:52 - 03:55
a myriad of reasons from communication styles,
03:55 - 03:57
opposing sets of behaviours or values,
03:58 - 04:01
tensions can rise for those both on the out wishing to get a foot
04:01 - 04:04
in and those on the in trying to protect what they have already formed.
04:05 - 04:09
This can be a basis for cross cultural miscommunication.
04:11 - 04:13
Communication is more than just verbal language.
04:13 - 04:16
A large portion of languages actually nonverbal.
04:17 - 04:18
Edward hold this
04:19 - 04:22
Paul, establishing his low and high context framework.
04:22 - 04:24
The difference in which some cultures communicate
04:25 - 04:26
in a high context.
04:26 - 04:29
Cultures such as Japan tone and meaning and even body
04:29 - 04:31
language can all be a part of the overall message,
04:31 - 04:34
whereas in a low context culture everywhere,
04:34 - 04:38
it is vital in ensuring a clear message with little room for interpretation.
04:39 - 04:41
Moving through these communication issues to work towards
04:41 - 04:44
a harmonious workplace begins with active listening,
04:45 - 04:48
but each group listens with empathy and respect for the other's cultural values
04:49 - 04:53
by being knowledgeable in a different context of groups in the workplace pull their
04:53 - 04:56
cultural norms from is another integral step
04:56 - 04:58
to building a solid foundation of understanding.
04:59 - 05:00
In turn,
05:00 - 05:04
self awareness is key to understanding others by working out what communication,
05:04 - 05:07
style and behaviours you have taken from your culture and how this
05:07 - 05:11
present in the workplace is essential to working towards a homogeneous workplace.
05:12 - 05:12
Furthermore,
05:12 - 05:14
development of workshops in which employees can
05:14 - 05:16
take the opportunity to learn about each other's
05:16 - 05:19
cultures can stimulate a work environment built on
05:19 - 05:22
understanding and appreciation of each other's differences.
05:24 - 05:26
Thank you for taking the time to listen today,
05:26 - 05:30
and I hope that you can learn how you can help in the workplace,
05:31 - 05:32
Yeah.
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