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WELCOME ONBOARD
SH
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Sandy Huang
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Updated May 15, 2022
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Chapters
00:00
Chapter 1
00:35
Chapter 2
01:01
Chapter 3
01:55
Chapter 4
04:08
Chapter 5
05:14
Chapter 6
05:43
Chapter 7
06:09
Chapter 8
06:39
Chapter 9
08:17
Chapter 10
Audio Transcript
Auto-generated
00:01 - 00:04
about us. We are well forces limited.
00:05 - 00:10
People also know us as power supply mall dot com leite dot co dot NZ.
00:10 - 00:14
And our key light dot co dot NZ. We are founded in 2000 and seven
00:15 - 00:20
and we are now one of the largest power supply distributors in New Zealand.
00:20 - 00:23
We are located in Auckland New Zealand.
00:23 - 00:28
We also have a china office located in shanghai and now
00:28 - 00:32
we are growing and developing a remote team located in Philippines.
00:37 - 00:39
We are a trading business.
00:39 - 00:46
Our product lines includes electrical products, switching, power supplies,
00:46 - 00:50
converters, inverters and battery chargers.
00:50 - 00:55
Starting from five years ago we expanded our product lines
00:55 - 01:00
to lighting products and L E D related accessories.
01:05 - 01:05
Our team,
01:05 - 01:09
we have three wonderful managers in our management team
01:09 - 01:12
and in our accounting team we have faith,
01:12 - 01:15
grace and myself.
01:15 - 01:18
We are all very excited to have you on board.
01:18 - 01:24
We have 26 people in New Zealand office and more than 100 employees
01:25 - 01:26
in china office.
01:26 - 01:30
In our remote team we currently have eight people including you.
01:31 - 01:34
Each team, collaborate and work together
01:34 - 01:41
here. You can find the team leaders of each team, you can connect with them by slack
01:42 - 01:49
in your first week's Grace is your direct contact person and Princess May
01:49 - 01:53
in our remote team is going to support you with your questions.
01:59 - 02:02
Our everyday works and the communications are
02:02 - 02:06
carried out through these tools and apps.
02:06 - 02:10
Their inventory system is a comprehensive
02:10 - 02:14
online system handles our everyday purchasing,
02:14 - 02:21
coating, sales, orders packing, shipping, tracking, invoices, credits,
02:21 - 02:26
assembly, stock transfers and many other things.
02:26 - 02:31
This is where your focus should be during the first few weeks on this.
02:33 - 02:35
zero. You might be familiar with.
02:35 - 02:42
zero is our accounting system which is integrated with our dear inventory system
02:42 - 02:43
every two hours.
02:43 - 02:48
Diaz starts an auto think all the transactions
02:48 - 02:53
records and amendments are succinct to zero automatically.
02:53 - 03:00
We also do manual inputs in zero for expenses, reimbursements,
03:00 - 03:06
payrolls, bank account reconciliations and accounts payable management
03:08 - 03:11
click up. It's a task management central system.
03:11 - 03:16
It's a very good tool and makes our jobs much easier.
03:16 - 03:19
We do lots of things in click up including
03:19 - 03:26
our a customer services accounts payable and accounts receivable management
03:26 - 03:29
and even new employee trainings.
03:29 - 03:32
We have it up on our computer all the time
03:34 - 03:35
slack.
03:36 - 03:38
An enterprise level messenger.
03:38 - 03:43
Almost all of our internal communications happen in slack.
03:44 - 03:50
It can do voice chat, screen share meeting and the documents sharing.
03:50 - 03:54
Everyone in our team is constantly on slag.
03:54 - 03:59
We even keep it on our phone just in case we are not in front of the desk.
03:59 - 04:04
By the way, your later trainings will be carried on through slack as well.
04:11 - 04:15
Evernote we use it as documents filing.
04:15 - 04:20
We keep electronic copies of all documents in Evernote
04:22 - 04:23
zero Ojo desk.
04:23 - 04:26
It's a comprehensive virtual working space
04:27 - 04:31
including Crm Zohar people ticket system,
04:31 - 04:35
you will be using the ticket system every day.
04:35 - 04:40
All the emails are managed and processed in this ticket system
04:41 - 04:41
slab
04:42 - 04:45
slab is basically our knowledge database.
04:45 - 04:50
You can find all the tutorials, documents, guidebooks,
04:51 - 04:57
policies and procedures on slab and it has a very powerful searching function.
05:00 - 05:03
The next one are the payment systems we use,
05:03 - 05:07
we receive payments in different ways depending
05:07 - 05:11
on the customer's preference and older resource.
05:15 - 05:20
Now I would like to roughly introduce our business flow.
05:21 - 05:25
As I mentioned earlier we are a trading company.
05:25 - 05:30
We purchased from local suppliers as well as overseas manufacturers.
05:31 - 05:36
Our purchase officer generate purchase orders in deer system
05:36 - 05:40
and send the P. 02 suppliers.
05:46 - 05:48
Once the shipments are received,
05:48 - 05:55
our warehouse team upload the palace check count and make sure the quantity
05:55 - 05:59
we received the same as the quantity on suppliers invoice and packing sleep.
06:00 - 06:03
And then the stocks and the purchase invoices are
06:03 - 06:08
input into deer system under the related purchase orders.
06:12 - 06:18
When we sell orders are received from different channels including phone orders,
06:18 - 06:23
email orders, online orders and showroom orders.
06:23 - 06:27
Sales team processed the sales orders in deer system.
06:27 - 06:29
If we have the products in stock
06:30 - 06:34
otherwise the sail teams will um would
06:34 - 06:37
contact with customers for alternatives or back holders
06:41 - 06:42
payments.
06:42 - 06:47
We have monthly credit account customers who pay on
06:47 - 06:51
either the twenties or thirties uh of each month.
06:51 - 06:57
We accounting team send out the monthly statements at the beginning of each month
06:57 - 07:00
and then payments are received by direct
07:00 - 07:04
credit to our bank account Accounting team.
07:04 - 07:11
Check bank transactions every day to apply payments to related sales invoices
07:11 - 07:12
in deer system.
07:13 - 07:17
Half of our customers don't have monthly credit account with us.
07:18 - 07:21
They pay before we dispatch their shoulders.
07:21 - 07:26
Some of the local clients just a phone call or email to place order.
07:26 - 07:30
They pay in advance by direct credit or pay by
07:30 - 07:33
credit card when they come to collect their orders.
07:35 - 07:40
We also received quite a few orders through our online shopping platform,
07:40 - 07:48
payments received online are processed through stripe people or amazon portal.
07:49 - 07:53
These online orders payments are captured and applied to sales
07:53 - 07:57
invoices by our sales team at the point of sales.
07:57 - 08:03
So basically our accounting team focused on the direct credit payments the most
08:03 - 08:06
and we are the only ones that have access
08:06 - 08:09
to view the bank statements and the daily transactions.
08:11 - 08:16
So um that is the end of the flow hooray
08:19 - 08:26
we accounting team, we are important. Our work makes a difference in our business.
08:26 - 08:29
We contribute to our business growth,
08:29 - 08:36
We provide support and help the whole company manage finance and expanse.
08:37 - 08:39
We measure and show performance,
08:39 - 08:45
help our team to see if we are making profit and how fast we are growing.
08:45 - 08:48
Our tasks include accounting, payable
08:49 - 08:53
accounts, payable accounts, receivable revenue tracking,
08:53 - 09:00
billing and invoicing, bank account reconciliations, payroll and filing
09:01 - 09:06
at the last, I would like to say this loud and again. Welcome to the team
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