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Ethical guidelines are the foundation to our profession and maximizes client welfare.
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Rick Carroll
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Updated Mar 9, 2024
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Code of ethics related to working with older adults
Audio Transcript
Auto-generated
00:01 - 00:01
Hello everyone.
00:02 - 00:04
This is dr carol and today I'll be talking about
00:04 - 00:08
ethical competencies and considerations from working with older adults.
00:08 - 00:10
This is week one of gerontology.
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And today we'll be talking about the hallmark features of
00:14 - 00:14
the A.
00:14 - 00:16
C. Code of Ethics and what that looks like when
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you're dealing with older adults.
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Yeah. First of all the A.
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C. A code of Ethics is the foundation of what
00:24 - 00:26
we used to be able to gauge how we're treating
00:27 - 00:30
their clients and that involves adolescents and Children as well
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as adults and older adults.
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The very first ethical principle is non malfeasance.
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So basically you want to do no harm.
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There's someone would say well why would anyone even considered
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doing harm to someone a lot of times harm is
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done unintentionally.
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Okay so you want to avoid any kind of actions
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or reactions that may cause any kind of difficulty any
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kind of suffering any um any issues with your client
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that may not be positive.
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And what we talk about is sometimes subtle actions or
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comments or even though missions that could cause harm.
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For example, when you're talking to someone and they tell
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you that when they were younger, they didn't have an
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indoor bathroom and there's like a look on your face
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like, oh my gosh, I can't imagine not having an
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indoor bathroom or the fact that they had a party
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line and they had to talk on the phone with
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other people that could been privy to their conversations, listening
01:30 - 01:33
unconditionally as a way to do no harm, to be
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able to hear their story, to be able to accept
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that and not pass judgment in any regard or fashion.
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Also, you want to make sure by doing no harm.
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You're gaining multiple methods of inquiry from multiple sources.
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So talk to the caregivers if their caregivers involved, if
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you can form a collaborative treatment team, you want to
01:53 - 01:55
do that as well to make sure that you're getting
01:55 - 01:58
information from other folks to see how you're doing with
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your counseling services, whether it be in office counseling, tele
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behavioral health counseling or whether it's through some kind of
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in home counseling process.
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But above all else, you want to make sure that
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you're not doing harm to your client and sometimes that
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is undetectable and you need to gather different sources to
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be able to determine that.
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Yeah. So doing no harm is the first thing, but
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you can't just sit back and play it safe.
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You have to make sure that you're doing good.
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So doing no harm.
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Not enough essence is one thing.
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But also how do you know when you're doing well?
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How do you know when the person that you're seeing,
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the person that you're treating the older adult, it's benefiting
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from your time together?
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Um Well you can use a number of things.
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You can do qualitative analysis in terms of asking the
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person how they're doing if they're feeling better, if they're
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having less depression, less anxiety.
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Maybe some of the mindful techniques that you've done with
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them have helped with bringing down some of the anxiety.
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Sometimes you want to do quantitative measures.
02:59 - 03:01
Okay? So you can do a pre and post test
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symptom checklist, 90, some kind of a big anxiety depressive
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inventory when you first start out and then later on
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again to see if their anxiety or depression has decreased.
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You can also just do some scaling questions and have
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them scale various aspects of their life That they have
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been able to kind of put a number one when
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they started with you.
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And then at this point now later on in therapy
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and then sometimes you have to measure what you don't
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see. And what I mean by that is that you
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don't see the person isolated as much.
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They're actually getting out more.
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You don't see the person um uh being negative or
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pessimistic. You don't hear them making these kind of comments.
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You see them being positive, you see them taking better
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care of themselves.
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You see them showering every other day or daily.
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You don't see them sometimes giving away personal possessions or
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being taken advantage of being more are assertive.
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So whatever it is still working on in therapy with
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you, you have to measure quantitatively qualitatively through pre and
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post test measures, but sometimes by getting information from others
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as well.
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So Lady Justice here is Lady Justice and she's blind
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and everything is equitable in terms of how you treat
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others. Let's talk a little bit about what justice looks
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like when you're dealing with older adults.
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It means being able to treat people in a fair
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and equitable manner.
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So what this means is avoiding any kind of micro
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aggressions or any slides that may have happened.
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Uh for example, if you're doing in home counseling and
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you're going to someone's home, making sure that when you
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go in and you see things or smell things that
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may be off putting.
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I've had people tell me that doing in home services
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with older adults, sometimes they smell things, they see things
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um that sometimes is all putting and they have reactions
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to those, so monitoring your reactions, making sure that you're
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prepared to these potential, such as having a urinal in
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the bathroom with an open door on it because doors
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are hard to navigate with people sometimes that have walkers
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or canes or wheelchairs.
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Uh Sometimes the smell in there, maybe someone is not
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bathed in a while, um that there's a difference between
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someone lacking hygiene and it being intentional because they don't
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have the ability to do so versus it being somewhat
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inflicted upon if there are caretakers there and that's a
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whole different issue we're gonna talk about in just a
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second with elderly abuse.
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But justice means just making sure that you're treating fairly,
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making sure that you check any kind of transference that
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comes to you and make sure that you deal with
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that. For example, um you'll have an age differential when
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you're dealing with older adults.
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Most times therapists who are seeing older adults aren't 75
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or 80 like the client, they're gonna be like younger.
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So there will be some transferred.
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Sometimes you'll have people that are older that you're dealing
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with. Ask you, what do you know about life?
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You're only 30 years of age, You know, what do
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you know about what I've been through?
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And sometimes you just got to kind of move through
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that and be able to say you're right, I haven't
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had the lived experiences you have.
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So why don't you tell me about what it was
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like when you were growing up?
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Um sometimes you have it going the opposite way and
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you have to counter transparent.
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So this person may remind you of the grandfather that
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you lost the grandmother that was lovingly bringing you up
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during your childhood.
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You just got to make sure that you understand that
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there are different dynamics of the relationship that take place.
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They may be stronger when you're dealing with older adults.
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But also you need to remember where you in and
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the person begins and to be able to show that
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I want to uh but get this synaptic cliff right
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here. So what this is is a two synapses meeting
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together. To communicate.
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You have one that's the firing some naps and one
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that is the receiving synapse.
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So this is a lot like counseling.
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You come to the point of contact but you get
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no closer, okay if you're six inches apart, these synapses
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won't be able to communicate with each other.
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If you're touching one another and embed it within each
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other and then meshed so to speak, then they die.
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They can't communicate.
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You gotta have that that space, that small space right
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there where you come and the client comes to the
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session into that meeting into that conversation.
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And that's where you hold it and that's where all
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the good communication happens and that's where you're able to
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do the best work.
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But you don't get so far away that you can't
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connect with that client and empathize with them.
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But you don't get overly involved, that person and lose
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yourself within that that client, let's talk a little bit
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about fidelity.
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Fidelity basically.
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It's just committing to a person to that relationship with
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that person.
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When you have a client that um, that you commit
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to on the front end, you've got to make sure
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that you move forward with your your commitment and honoring
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responsibilities to that client.
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And that includes working with all age groups.
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But when we're talking about working with older adults, sometimes,
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uh, it gets complicated because you also have caretakers that
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are responsible for their care.
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Uh family members who may be a part of that
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family. That client situation to where you have to balance
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your fidelity to your client and to the caretaker.
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And sometimes they're at odds.
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Sometimes, uh, caretaker wants something different than the decline.
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For example, if the client is 81 years of age
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and they started to lose some of their faculties and
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their eyesight is going down.
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Uh, and the caretaker wants to restrict their license or
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take their car away and their means of transportation in
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that regard, then you may have to consider where your
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loyalties lie.
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Is it with the client or is it with the
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caretaker? And using discretion is always important.
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But making sure that you understand the boundaries and who
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you're responsible too, and your fidelity towards that something is
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gonna be very important.
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Okay. Another thing I want to talk about is this
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death with dignity right here.
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Let me see.
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I'll go back for a second.
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The death with dignity website.
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You need to look at that and see in your
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state would it says regarding um assisted suicide is what
09:26 - 09:27
it is or death with dignity.
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And some states have various laws that are different from
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other states in regards to how that can occur and
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what that looks like.
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So I would encourage you to go to this website
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right here and look at specific laws pertaining to someone
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who is wanting to hasten their their death.
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The last principle that was just added in the 2014
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edition of the ACA code of ethics is veracity.
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So making sure that you're dealing truthfully and honestly with
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all individuals who you come in contact with and that
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includes your clients, your caretakers, any kind of a team
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approach that you're dealing with this client on in regards
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to collaboration.
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It could be medical staff, it could be nurses, it
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could be caseworkers, it could be hospice, it could be
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a variety of folks.
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But making sure that you're honest and that you're up
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front. Now if someone does not have the capacity to
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be able to exercise their best interest, how much are
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you able to in an honesty and in truthfulness, be
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able to overcome that and to be able to supersede
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that. Sometimes for example if someone is wanting to drive
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and you feel like and the caretakers that are working
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with you feel like that that's not a good idea.
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How do you how do you do you become truthful
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and honest with someone with giving them that news?
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Uh let you know, being honest with them in terms
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of their abilities to maybe do things that may be
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dangerous. Um Those things are important to consider when you're
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talking about being honest and truthful with with your clients.
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And a lot of times clients handle information very well.
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It's the presentation of it.
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So the A.
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C. A Code of ethics has a link right here
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and you use this in this field anyway.
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But you may want to go and look in terms
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of uh fewer mandated reporter for elderly abuse.
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I know that in Virginia we are mandated reporters of
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elder abuse, but that's not the case in every state.
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So some states may have that.
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You don't have to report when someone tells you that
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they're being abused at home.
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Maybe physically abused.
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It doesn't necessarily have to be reported if you live
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in a certain state, but there's different kinds of elderly
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abuse. You have a financial abuse where the caretaker maybe
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spending the money on themselves taking their check and cash,
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their check of their guardians or if they got power
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of attorneys and they're not getting the person the resources
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that they need at that time.
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Maybe, for example, they need a hand rail in the
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bathroom or maybe they need some extra support during the
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evenings before they go to bed or when they're asleep
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and they're not paying for that, they're taking their check
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and they're using it on different things for themselves.
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Their sexual abuse of all different sorts, um, incapacitate adults
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who are on medications and they're out and sexual abuse
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happens. Physical abuse, there's verbal abuse and harassment and mental
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abuse, putting people down, harassing them verbally, um, belittling them
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things of that nature.
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So there's different kinds of abuse that happened.
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And if you detect that if the person reports that
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to you, such as a child, if a five year
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old child comes in your office and tells you that
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their mom's boyfriend has been um playing with their kitty
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cat or their vagina, then you have to report that
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if someone comes into your office or if you're in
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a tele behavioral health session with them or you're in
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the home and you pick up on signs of elderly
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abuse. If you're a mandated reporter in your state requires
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you to report that, then that's something that you have
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to, you have to disclose.
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And here is the website right here in regards to
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the different states and what they require for elderly abuse.
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Well, I hope you've enjoyed this brief video and hope
13:11 - 13:12
it's been meaningful to you.
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Thank you so much for participating.
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