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Call Intro & The Recording Disclosures
CF
by
Chris Fonner
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Updated Mar 16, 2021
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00:00
Call Intro & The Recording Disclosures
Audio Transcript
Auto-generated
00:00 - 00:02
What's up, team?
00:02 - 00:05
Fearless. And you got a quick announcement real quick.
00:05 - 00:06
A little news announcement.
00:06 - 00:10
We got a link on missing the call recording disclosure.
00:10 - 00:11
It's got that in this morning.
00:11 - 00:13
So I wanted to get with you guys real quick.
00:14 - 00:16
Let's nip this sucker and the but is pretty easy
00:16 - 00:17
and kind of on the right track.
00:17 - 00:19
Right. Um, I'm already creating this call flow, and this
00:20 - 00:23
call flow leads us right into two recording disclosures.
00:24 - 00:24
What's up?
00:25 - 00:27
Make sure you guys when you guys are talking, answering
00:27 - 00:30
phones, making your phone calls, please get this script in
00:31 - 00:32
you. Please start working with it.
00:32 - 00:33
I know some of you guys don't like it.
00:33 - 00:35
You can say, you know, for example, it reads, uh,
00:36 - 00:36
license benefit Advisor.
00:37 - 00:39
I you can say, Hey, this is Chris Fonar with
00:39 - 00:42
Medicaid with Medicare Solutions, you can say, Hey, this is,
00:42 - 00:44
uh, you know, I can say Hi, John.
00:44 - 00:45
My name's Chris Pfanner.
00:45 - 00:47
Uh, license agent with help Plan one.
00:47 - 00:48
Medicare Solutions.
00:48 - 00:50
Hey, John, this is Chris for her with Medicare Solutions.
00:50 - 00:53
Hey, John, this is Chris Pfanner with help Plan one,
00:53 - 00:53
Medicare Solutions.
00:54 - 00:56
Whatever. You know, you can take out the license benefit
00:56 - 00:57
advisor if you want to.
00:57 - 00:59
Um I'm okay with that.
01:00 - 01:01
And I can help you If that's something you want
01:01 - 01:03
to give me your ideas on that.
01:03 - 01:05
But we need to start doing this intra script because
01:06 - 01:07
we need to start saying the call's recorded.
01:07 - 01:08
So let's talk about it.
01:09 - 01:11
Hey, John, this is Chris von I'm a licensed benefit
01:11 - 01:12
advisor with Health plan one.
01:13 - 01:16
Medicare Solutions has fallen up on a request for assistance
01:16 - 01:19
regarding your Medicare benefits to see if I can help
01:19 - 01:21
you. What is your current coverage?
01:23 - 01:24
And they're gonna tell you group plan V A.
01:24 - 01:26
Whatever they're gonna tell you, they could say nothing.
01:26 - 01:27
Just regular Medicare or whatever.
01:28 - 01:29
Great. Alright, great.
01:29 - 01:31
I definitely can help you out with that Now, John,
01:31 - 01:33
before we get started, I just want to let you
01:33 - 01:36
know that this call is recorded for quality and training
01:36 - 01:37
purposes. Boom.
01:38 - 01:39
Get that down.
01:39 - 01:41
You guys calls recorded for quality purposes.
01:42 - 01:43
We need to say that.
01:43 - 01:44
All right, I'm going to kind of give you guys
01:45 - 01:46
a little shout outs is not a big deal right
01:46 - 01:47
now because we're working on this.
01:48 - 01:49
But this is something that I don't want to see
01:50 - 01:52
later because I don't want our names to be in.
01:52 - 01:52
Oh, wow.
01:53 - 01:53
Our team met subdivisions.
01:54 - 01:55
Not saying the recording disclaimers.
01:56 - 01:58
No, That's our only thing we have to worry about.
01:58 - 01:59
And this was from last week.
02:00 - 02:01
All right, um, McKay.
02:02 - 02:02
10 hits.
02:02 - 02:04
Alright. Lamb beer.
02:04 - 02:06
Um, five hits.
02:06 - 02:07
Uh, Nelson, two hits.
02:07 - 02:08
Not bad, Actually.
02:08 - 02:09
Shepherd nine hits.
02:10 - 02:11
Chris Monitor, one hit.
02:12 - 02:13
All right, seriously, I gotta head to.
02:13 - 02:16
Okay, So, you guys, let's work on this.
02:16 - 02:17
Let's just say it.
02:17 - 02:19
Um, but I really want you guys working on this
02:19 - 02:21
intro. If there's something you don't like about the intro,
02:22 - 02:22
it's a call flow.
02:23 - 02:25
The beautiful thing is, is, let's add to it, take
02:25 - 02:26
a little way.
02:26 - 02:28
Whatever we gotta do, let's make this yours and make
02:28 - 02:31
this amazing and get these called disclosures out of the
02:31 - 02:33
web. I appreciate you guys talk to you guys soon.
02:33 - 02:34
Have a great day.
02:34 - 02:37
Make sure you guys respond back to this on team.
02:37 - 02:38
Say, Chris, understand?
02:39 - 02:41
I will start saying my recording disclaimers and using this
02:41 - 02:42
call intro.
02:42 - 02:43
Appreciate you, but
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