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CH
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Claire Hendrix
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Updated Jul 29, 2021
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Chapters
00:00
Chapter 1
00:07
Chapter 2
00:09
Chapter 3
00:11
Chapter 4
00:12
Chapter 5
00:24
Chapter 6
00:26
Chapter 7
01:26
Chapter 8
01:29
Chapter 9
02:15
Chapter 10
02:17
Chapter 11
02:56
Chapter 12
02:58
Chapter 13
04:14
Chapter 14
04:16
Chapter 15
04:51
Chapter 16
04:52
Chapter 17
05:00
Chapter 18
05:02
Chapter 19
05:28
Chapter 20
05:30
Chapter 21
05:45
Chapter 22
05:47
Chapter 23
06:01
Chapter 24
06:02
Chapter 25
06:16
Chapter 26
06:18
Chapter 27
06:42
Chapter 28
06:45
Chapter 29
06:51
Chapter 30
06:52
Chapter 31
07:15
Chapter 32
07:17
Chapter 33
07:21
Chapter 34
07:24
Chapter 35
07:29
Chapter 36
07:31
Chapter 37
08:06
Chapter 38
08:08
Chapter 39
08:45
Chapter 40
08:46
Chapter 41
09:02
Chapter 42
09:04
Chapter 43
09:19
Chapter 44
09:21
Chapter 45
09:27
Chapter 46
09:29
Chapter 47
09:41
Chapter 48
09:44
Chapter 49
09:53
Chapter 50
09:55
Chapter 51
10:01
Chapter 52
10:03
Chapter 53
Audio Transcript
Auto-generated
00:01 - 00:04
Hey, y'all money is Claire Hendrix and this is my
00:04 - 00:07
social media audit um for social media.
00:07 - 00:11
NPR and the company I have selected is after Voices.
00:12 - 00:14
So what is out there Voices?
00:15 - 00:18
So this is the logo or even a couple logos
00:18 - 00:21
that they use on instagram on their website and outer
00:21 - 00:23
voices. It's just different ways that they say it.
00:24 - 00:27
Some people call it ov it's very popular.
00:28 - 00:29
Um so what is outdoor voices?
00:29 - 00:32
Outdoor voices is a company that was started in 2012
00:32 - 00:33
by Tyler Haney.
00:33 - 00:34
So she is the CEO.
00:35 - 00:37
Um it was when she first graduate from college, she
00:37 - 00:38
really wanted to make a difference and do something different.
00:39 - 00:40
So she started out, it was an American.
00:41 - 00:41
It is an American company.
00:42 - 00:45
They sell casual clothes, athletic clothes, recreational clothes, but also
00:46 - 00:49
some accessories like hats, bags, socks, anything like that.
00:50 - 00:52
And the big thing about other voices is they are
00:52 - 00:54
focused on freeing fitness from performance.
00:54 - 00:56
They want to put the fun back in doing things.
00:56 - 00:59
They want to encourage people just to get moving and
00:59 - 01:01
they have three main core values and that's people playing
01:01 - 01:04
it in products they care about their people, they really
01:04 - 01:07
care about their followers, about 13 about their ambassadors, they
01:07 - 01:08
care about the planet.
01:08 - 01:11
A lot of their clothes are made from reusable and
01:11 - 01:15
recyclable um things and they also all over their instagram
01:15 - 01:17
and twitter and facebook, all of our social media platforms.
01:18 - 01:20
They focus a lot on getting back and just on
01:21 - 01:24
birthday, things like that and they focus on their products.
01:24 - 01:26
They really care about making good products that are going
01:26 - 01:27
to last long and that people are going to enjoy,
01:28 - 01:29
which is really really cool.
01:31 - 01:32
So the O.
01:32 - 01:35
B. Mission um so taken from the website, it says
01:35 - 01:37
we're on a mission to get the world moving because
01:37 - 01:40
we believe doing things moving your body and having fun
01:40 - 01:42
with friends is the surest way to a happy and
01:42 - 01:45
healthy life when you let go of the expectation to
01:45 - 01:46
perform, that's when the real magic happens.
01:47 - 01:48
You learn that the joy of the game will always
01:49 - 01:49
outlast to win.
01:50 - 01:52
You learn that friends who swept together stick together and
01:52 - 01:53
you learn that moving creates endorphins.
01:54 - 01:57
Endorphins make you happy in this mission statement vision is
01:57 - 01:57
so cool.
01:58 - 02:00
I think because it incorporates so many things they care
02:00 - 02:03
about and incorporate their three core values and you can
02:03 - 02:06
find these things all over their website, but also all
02:06 - 02:08
over social media, whether they say it or not.
02:08 - 02:12
These things about doing stuff with friends, being happy, you
02:12 - 02:13
know, just getting out there and getting your body moving.
02:14 - 02:16
It's really evident and all of their work.
02:19 - 02:21
So the target audience, um after Voices.
02:22 - 02:24
The target audience about their voices is mailing female.
02:25 - 02:27
They have products and accessories for both and it's about
02:27 - 02:30
teenagers and young adults, about 18 to 35 years of
02:30 - 02:32
age with few outliers and some younger kids, some older
02:33 - 02:36
adults and their big target audience major between that age
02:36 - 02:37
range is definitely college.
02:37 - 02:40
They focus a lot on having ambassadors and they have
02:40 - 02:41
this program called Over the University.
02:42 - 02:43
So if you're a college student, you actually can get
02:43 - 02:47
20% off any any of your items, which is really,
02:47 - 02:47
really cool.
02:48 - 02:51
So they really hone in on college students and they
02:51 - 02:53
also have a lot of over the events that we'll
02:53 - 02:55
talk about later at college campuses.
02:55 - 02:56
That really draws in a lot of those students.
03:00 - 03:02
So next to talk about their social media presence, the
03:03 - 03:05
social media presence found their voices is really, really strong.
03:05 - 03:06
It's really positive.
03:06 - 03:08
It's super interactive and it's really relatable.
03:09 - 03:12
So they're constantly posting, but it's not too much where
03:12 - 03:13
it's overwhelming or annoying.
03:13 - 03:16
They just stay consistent, especially on instagram, that's their strongest
03:17 - 03:18
platform. But they're always really, really positive.
03:19 - 03:21
As you read earlier in the mission statement, they care
03:21 - 03:24
a lot about just being positive, making each other happy,
03:24 - 03:25
smiling all of that.
03:25 - 03:27
And they're super super interactive.
03:27 - 03:31
So whatever social media platform they're using, they're always engaging
03:31 - 03:33
with, their followers are posting on their story.
03:34 - 03:38
They're always posting polls or graphs or videos or re
03:38 - 03:40
posting what their followers have.
03:40 - 03:43
So it's just very interactive between the brand and the
03:43 - 03:44
people. So it doesn't just seem one sided.
03:45 - 03:46
And it's also super relatable.
03:46 - 03:47
One of the things that stands out to me most
03:48 - 03:51
about their website and their platforms, social media presence is
03:51 - 03:53
just, it seems so real.
03:54 - 03:56
I think a lot of other companies and businesses especially
03:56 - 04:01
nowadays, like their models and their content, their advertising or
04:01 - 04:03
marketing, some of their social media, pictures and videos just
04:03 - 04:05
seems like who would ever do that?
04:05 - 04:06
How would I even do that?
04:06 - 04:10
But other voices, they're doing things that we would be
04:10 - 04:12
doing and they look like some of us look like
04:12 - 04:13
and it's just very relatable.
04:13 - 04:14
I think a lot of people can relate to and
04:14 - 04:15
that's why they like it so much.
04:18 - 04:20
So why social media, so the social media accounts about
04:20 - 04:22
your voices are crucial to their success since there are
04:22 - 04:25
only a few physical stores across the country, they have
04:25 - 04:26
to have a strong social media presence.
04:27 - 04:28
And through that social media they can advertise and sell
04:29 - 04:32
products, connect with followers, engage in ambassadors and they can
04:33 - 04:34
just really get their name out there and build their
04:35 - 04:37
name. So on digital marketing dot org.
04:37 - 04:39
Those 10 reasons our social media marketing is important and
04:40 - 04:41
there wasn't one is that they get to tell a
04:41 - 04:44
story. And reason number eight is actually that we build
04:44 - 04:47
relationships with their target customers and Obi really stands out
04:48 - 04:50
in both of these reasons, I think why their social
04:50 - 04:51
media does so well.
04:54 - 04:55
So next their platforms.
04:56 - 04:59
So the platforms that outdoor voices uses our facebook instagram,
04:59 - 05:00
twitter and Pinterest.
05:03 - 05:06
Mhm. So Instagram Instagram is by far our divorce is
05:06 - 05:09
the most popular platform and the most consistent platform, they're
05:09 - 05:12
always re posting on their story, they're posting on their
05:12 - 05:14
feet, they're commenting, they're doing everything.
05:14 - 05:17
So they have 481,000 followers and they have a wide
05:18 - 05:23
variety of post photos videos, real stories, engagements giveaways, all
05:23 - 05:23
that kind of stuff.
05:24 - 05:28
And they they're photos definitely have the highest um engagement
05:29 - 05:29
with followers.
05:32 - 05:34
And so these are some examples just of their instagram
05:35 - 05:36
posts, as you can see, they're all very different.
05:37 - 05:39
So some have dogs and have friends, some are just
05:40 - 05:42
somebody moving something that's, you know, a hat, like there's
05:43 - 05:43
all look very different.
05:44 - 05:46
I think that's one of the reasons they do so
05:46 - 05:51
well. So Facebook, they're definitely inconsistent on Facebook, but close
05:51 - 05:52
enough to say relevant.
05:53 - 05:56
They have 100 and 29,000 followers and very peoples are
05:56 - 05:58
actually like, but they're seeing a lot of people that's
05:59 - 06:01
a feature on Facebook that you can kind of see
06:01 - 06:03
who likes it versus who just sees it.
06:04 - 06:07
So, these are some example of an instagram post as
06:07 - 06:07
we'll talk about later.
06:08 - 06:10
This picture on the left here is an ad for
06:10 - 06:14
their OBI event on facebook and then here's some other
06:14 - 06:16
events that they posted out on facebook.
06:18 - 06:20
Yeah, it's a twitter.
06:20 - 06:23
They have 9147 followers.
06:23 - 06:26
And our divorce is definitely distant when it comes to
06:26 - 06:28
twitter. They're not very active at all.
06:28 - 06:31
Their last post was in april um and their last
06:31 - 06:34
activity is to retweet someone and it's just very minimal
06:35 - 06:37
engagement. I guess they kind of post enough to stay
06:37 - 06:43
relevant, but twitter's probably there like least engagement is focused
06:43 - 06:43
on platform.
06:46 - 06:49
So here are two examples just like about retweets, comments,
06:50 - 06:51
post things like that.
06:54 - 06:56
So Pinterest Pinterest is actually really interesting because I don't
06:57 - 06:58
think a lot of companies use pictures, so it's cool.
06:59 - 07:01
I think that our divorces does, but they have 14,000
07:02 - 07:04
followers. And Pinterest is a little bit harder to analyse
07:04 - 07:07
because it's not like, yes, it is social media, but
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it's not as much of a consistent.
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People always looking at it.
07:11 - 07:13
You know, they can create mood board and stuff like
07:13 - 07:14
that, that's what exactly they do.
07:14 - 07:19
But pictures definitely focuses more selling on products and as
07:19 - 07:21
you can see it's here, they have created mood boards,
07:21 - 07:22
but this is mainly what they do.
07:26 - 07:29
And so their competitors, main competitor is definitely lulu, but
07:29 - 07:34
also others are athletic and Nike and so followers outer
07:35 - 07:38
voices definitely doesn't have as many as lulu or Athleta,
07:38 - 07:41
but they were Nike, but they're definitely close.
07:41 - 07:44
Um, as you can see these competitors are close to
07:44 - 07:45
each other in the content.
07:46 - 07:50
Um, other voices versus these three, lululemon definitely has a
07:50 - 07:53
wider range of products and athletic definitely has similarities with
07:53 - 07:55
ambassadors. Like they have simone biles with all divorces, has
07:55 - 07:58
a lot of movie celebrities like Florence Pugh who just
07:59 - 08:02
started a black widow and Nike, they definitely have similar
08:03 - 08:06
styles of the posted content, how they have like pictures,
08:06 - 08:09
videos, um lots of stuff like that.
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So the swat analysis about their voices in uh instagram,
08:14 - 08:16
twitter, facebook Pinterest, all that.
08:16 - 08:18
They definitely always engaging with their followers.
08:19 - 08:21
They have ambassadors and obey university.
08:21 - 08:22
It's very relatable.
08:22 - 08:25
That's something that their followers can connect with and hashtag
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doing things.
08:25 - 08:26
That's a major strength.
08:26 - 08:29
So that hashtag as you heard doing things in their
08:29 - 08:30
mission and their value.
08:30 - 08:31
Well that hashtag everywhere.
08:32 - 08:35
It's in every bio, that's how they repost their their
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followers pictures and stuff on social media.
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So it's really, really cool and co schedule dot com
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talks about how they can use social media to grow
08:43 - 08:46
brand awareness or hashtag doing things definitely helps grow their
08:47 - 08:51
brand awareness weakness, definitely the smaller falling, that's the biggest
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one probably is they just don't have a large following,
08:56 - 08:57
but it is growing and that is something I think
08:58 - 08:59
that they could really work on.
09:00 - 09:03
They could do more to build that following, but right
09:03 - 09:03
now that's definitely there.
09:04 - 09:08
Um, biggest weakness, opportunities, expansion into other platforms, you know,
09:09 - 09:12
they could try snapshot, even take talk little things like
09:12 - 09:14
that. And moreover, the events chapter section of the book
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talks about it's crucial because it allows you to look
09:16 - 09:19
internally and externally and over the event is something that
09:19 - 09:22
happens internally but focuses externally, which is cool.
09:23 - 09:27
So threats existing or potential competitors, lululemon, Athleta and Nike
09:27 - 09:30
those are all major competitors that they have to be
09:30 - 09:33
aware of um, recommendations, definitely branch out to other platforms.
09:34 - 09:36
They need to gain more followers and they need to
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keep engaging with their followers and making them feel known,
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cared for.
09:40 - 09:41
And that's definitely what they do, which I think is
09:41 - 09:42
really cool about our voices.
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They need to continue doing that, but definitely branch out
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to other platforms and increase their followers.
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And here are the resources.
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Those are the three outdoor, um, sorry, that we used
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or that I used and their summary Outer Voices has
09:59 - 10:00
a great social media presence, but they could do more
10:01 - 10:01
to gain followers.
10:05 - 10:05
Thank you for.
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