Hi Kimberly!
I know videos haven't quite caught on yet, but I wanted to show you from your own site, and offer a more personal approach - so I put together a quick video sharing some things affecting the shopping experience for your international shoppers.
Feel free to pass it around internally if you can think of anyone else who might be curious.
Best,
Rebekah
Audio TranscriptAuto-generated 00:00 - 00:04 Hi Kimberly, my name is Rebecca. I'm with Reach. 00:04 - 00:07 I just wanted to give you a little more context as to why I've been reaching out and 00:07 - 00:09 to show you from your own site how we 00:09 - 00:12 reach can help you with your international payment processing. 00:12 - 00:14 So I've been going through the wahoo site and I 00:14 - 00:18 notice that while you accept multiple forms of currency, 00:18 - 00:20 it looks like you're still processing a lot 00:20 - 00:23 of your international orders is cross border transactions. 00:23 - 00:24 So if this is the case, 00:24 - 00:27 I'm wondering if you're noticing a lot of low conversion rates, 00:27 - 00:30 high processing fees and higher decline rates. 00:30 - 00:35 Studies show that about 10% of cross border transactions are 00:35 - 00:38 declined by banks because they're being flagged as fraud. 00:38 - 00:41 So if this is something that you're noticing and it's on your radar, 00:41 - 00:46 this is where we can help our solution outreach is to offer you local processing, 00:46 - 00:50 local acquiring local currencies and localized payment methods. 00:50 - 00:55 One of our clients revolve, actually saw an immediate 10% uplift in sales 00:55 - 00:58 simply by changing where the payment was being processed. 00:58 - 00:59 So again, 00:59 - 01:00 if this is something that has been on your 01:00 - 01:03 radar and you would like to continue the conversation, 01:03 - 01:05 just leave a reply to the email I sent you. 01:05 - 01:07 Thank you so much for watching. Bye.
See full transcript