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XBCM (WIL) Case Studies
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Paula Hall
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Updated Aug 18, 2023
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00:01 - 00:07
welcome to will or X become, as I call it, So work.
00:07 - 00:10
Integrated learning is really designed for students who
00:10 - 00:12
haven't worked before and in the distance space.
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This is often not the case,
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so we make the most of it in terms of analysing
00:18 - 00:21
it as a case study and you'll see in your module manual
00:21 - 00:24
there is a section explaining what a case that is is
00:24 - 00:28
about and how we will use this and work integrated learning.
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So that's what I'm gonna go through now just to explain
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the components. And really, what the objective of will or X P. C. M. S.
00:37 - 00:38
Okay,
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so this comes a lot from the theory that's in
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your case study on page 54 in the module manual and
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H,
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and the idea is to deal with a real world scenario.
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So there's various case studies that could be used and ShopRite checkers.
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You've had Unilever.
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And when you look at the real world situations
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that those businesses in South Africa are involved in,
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I'm sure you can see that there's gonna be a lot of higher
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order thinking to really analyse the situations in which they find themselves,
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especially in today's volatile operating environment.
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And then we put ourselves in the shoes of what it
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would be like to be a manager at those businesses,
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or at least a decision maker.
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And you will be a consultant or a
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company that would be advising the case study company
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on some issues around strategy and also specific to
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your third year core discipline for your degree,
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some of the issues that are specifically relevant for you.
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All right,
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so there is some of the theory about what the
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case study is and what the intention is behind this.
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And the reason why I'm bringing this up now is that part of the exercise in
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completing your portfolio evidence will be to create
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a reflective essay on what you've learned.
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So really,
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this is a good idea to think about some of the issues that you should be
02:03 - 02:08
learning so that at least you can write reflectively about them at a later stage.
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All right,
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so just the analysis process and how do we approach this
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whole idea of analysing the specific business as a case study?
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You'll be working in teams so very much a real world scenario and those of you that
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are working and have worked in teams know that
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that brings a whole new dimension to things.
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So these positives and negatives and it's a learning experience in both.
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So if you haven't yet worked in a team, then this will be a good learning exercise.
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So the Shoprite case study you will see on page 62 in an extra eye,
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and you want to go and read through that case city That is just your starting point.
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You will be doing a lot more research and
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some online Googling and perhaps even some in store,
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if you can.
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If you live near a ShopRite or one of the ShopRite brands,
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you could even go do some primary research there.
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But basically you're going to try and understand that,
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and then look at the various features in there and
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then apply some of the theory that you've used.
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Now you've done multiple years of business management, but in actual fact,
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most of the theory you can get out of your first year BMG book.
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So I hope you hang on to that that Erasmus book
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and you're gonna look at particular issues
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that are raised through various questions,
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which I'll show you later.
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And then you will come up with some solutions, some ideas,
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some alternative ways of thinking and then present your results.
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Okay,
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so if we have a look at the particular steps that we would follow their then
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so you need to have an overview of that case study so on your own.
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Without your group,
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you should have read through the case study and understood a
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little bit about ShopRite checkers in this case and understood what the
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business is about in the various features that are brought up
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in that case study that is in your module manual election.
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I
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all right, and then you're trying to identify the central issues,
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and these will come through from the questions and
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you'll see those in the amateurs as well.
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So there's sort of generic ones and then the specific ones for your
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discipline that will be in various parts of an extra K,
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which will go through later as well.
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But the questions really tell you what the central issues are
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that you're going to write about in your analysis now,
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the issues of prompts or starting points you're not going to put into your P o e.
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Question one. Why is ShopRite checkers, or why is Unilever a good employer?
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And then you answer? It's not an assignment.
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It's a professional consulting kind of doctor that you would present if you
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were hired by ShopRite to do this analysis to their management team,
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So you certainly wouldn't put questions in there.
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Those are just to guide you in terms of
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what you should be writing about in your portfolio.
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So your central issues from each so the question.
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Are ShopRite checkers a good employer?
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You could pose that as a heading in your portfolio, saying ShopRite as an employer,
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for example,
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all right,
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and then you need to go and actually find
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out the answers to that by analysing the organisation.
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Look at its website. Look at what news reports and other analysts have said about it.
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See what's news and topical. What are they doing with their share price?
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Has there been any particular issues that have been in the news?
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Whether they're positive or negative, have they won awards?
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So if you're looking again at that idea of them as an employer,
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have they been in the news for perhaps a an award as a
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employer in the National Inter Organisational Awards for top employer of the year.
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Or what about as a retailer of the year?
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Are they the top or the bottom retailer in South Africa?
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So there's all sorts of things you can look at their and and really,
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it's up to you in terms of how you want to engage in this and how you want to
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analyse it.
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Alright and then the conducting additional research.
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You do need to base your,
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especially when you ask the question when you asked to make a recommendation or,
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for example, the alternative analysis of the
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vision or mission statement.
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You can't just thumb suck that or, you know,
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base it on something that you assume we'll be right you do.
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You need to base it on theory.
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So your additional research from your textbooks or from
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other valid sources we know about credible sources already.
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You want to at least back up your statements with some credible sources,
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and that's going to require some additional research as well.
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All right,
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and then you want to be able to justify your conclusions
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and because a lot of your research as I've just said,
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it's going to be based on valid sources.
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You can justify through facts through figures
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through theories that will state well.
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This is a better alternative mission statement because, according to Erasmus,
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these are the three criteria that vision and mission must contain,
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and you back it up with particular reference sources that are credible.
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But then also, you use visual elements, so this is gonna come through very,
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very strongly.
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It is a professional document. It is not an assignment.
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It is not an academic assignment.
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So all of the rule book that you've had for your other
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modules in terms of layout and stuff goes out the window.
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Because if you've ever seen a professional document,
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they are not all identical.
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They use the Maybe it's a consulting agency,
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which you can think of your group as being.
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They use their style. You bring your own personality to to use white space.
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You use visuals, you use graphics.
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You use creativity and presenting your results both written and oral e.
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So that means when you are getting points across,
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you highlight the key things you make.
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Make it readable.
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You have an executive summary you display something
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in an type of infographic or a diagram,
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or use a picture where you can to explain what you what.
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You're trying to get across use tables,
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so that is how you're going to really get your
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point across and you'll see that there's any marks.
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Additionally, for that as well.
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Okay,
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so that present the presentation of your actual results when you present them,
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you're going to be writing your own individual p o e.
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However, the questions that you'll see our for the group to answer as a whole,
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those are identical, so safe assign will pick it up as being identical.
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That's absolutely fine.
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So those you can literally have one person write it and everybody reuse it.
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That's absolutely fine.
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And then there are a number of questions that are meant to be answered individually,
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but you certainly would work as a group and
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share your research so you don't duplicate effort.
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You could find images.
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You could ask one person to do some research and try and find out some states for you.
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Whatever it is, you can research, but it has to be written.
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The final section that is from the questions and and
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the UK have to be written in your own words,
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so
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share as much as you can conquer the
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basic research that's required.
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Find sources together, share those, but then write it in your own words.
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Okay, well written.
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And then, Like I said, it must be a creative presentation of the written work.
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But at the same time, it mustn't be immature or sort of childish.
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It does need to look businesslike and professional
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so you can use templates in Microsoft.
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Word you could use, um, Canberra. There's numerous
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software.
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Maybe you even got something specific that you use at work,
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so work to your strengths.
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Then there's the oral presentation.
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So once you've created your written work,
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you will then present sections of that as a group to an audience.
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And again, it must be professional.
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But also it must have that wow factor you are selling yourself.
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You are selling your company so you can't have a
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boring looking power point with bullets and no visuals,
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and I will definitely give you help with that later.
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Because that comes towards the end of the module.
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You're gonna have to work out how to pace yourselves. Keep it within a time limit.
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Really practise it well,
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show off what you've learned and work well as a group together which,
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if you practised, should come across quite well.
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It will be an online presentation and more about that later.
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Alright, so that's how you get through all of the analysis.
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And then when you come to the actual case, study questions alright,
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you must be specific.
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They are asking you a specific issue that you need to look at,
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so you need to specifically answer that.
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But also it needs to be detailed, comprehensive,
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a rich analysis of whatever that is.
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So again, if I take the example of, um
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being a good employer, what makes a good employer according to whom?
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And then if you agree or disagree with those
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things in terms of your analysis of the company,
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then why did you say that?
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Did they win an award? If you're looking at the history question, he has a timeline.
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He has the international timeline. He has their local timeline.
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This is where we are now,
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and when you find sources,
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whether it's from the company's website or whether
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it's there from your textbook Of course,
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it must be in your own words and summarised,
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and you want to have exemplary referencing.
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Practical examples will be great.
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So you could say at the Checkers and Dan Fern, they have got a new concept going.
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It is using the fresh stop and
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some of the things that they learned from there.
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And you can give a detailed,
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rich example from something that you know as well as from what's in
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the case study and what other analysts and use reports have said.
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Okay, so you do want to show off that you've done research,
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primary and secondary research, and you reference that,
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okay, your selection and arrangement of info must be interesting.
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You can use landscape. You must have a framework for each question.
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So, for example, draw up a visual timeline for the history question.
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You can decide that ahead of time.
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Okay, Apart from just the actual analysis of each question
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and then meetings, you have to have evidence of minutes.
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Formal minutes Use Microsoft's words minutes template.
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You need to have a team leader and the secretary,
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and everybody needs to have their roles,
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and this needs to be documented in your final P O.
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E. And these roles are not negotiable.
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And you will get nailed if you do not work well with your team.
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So you're team leader basically needs to organise stuff
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and decide who is going to do what.
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By when,
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However,
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the Secretariat probably has a little bit more
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work to do because they need to take the
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minutes and then distribute those all and therefore anyone
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who is not one of those two roles.
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You perhaps give them other work like they must create
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the presentation on Power Point or Crazy or Canberra,
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or you get them to make an infographic on behalf of everybody.
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But you're basically getting everybody to pull their weight because, as I say,
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there is a part in the rubric that will very quickly nail you.
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If that does not come right.
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All right. So Page 70 there are your first two questions.
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You can assign that, and since you're gonna have groups of six,
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you can probably just need one person to do one
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question and one person to do the other and then divide
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up the specific questions according to your discipline and note
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that you only do one from each of the elections.
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So if you are all Strat, you will all be doing an actual K one.
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If you have one marketing person in the group,
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then they're not going to be doing K one.
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They're gonna be doing K two.
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You do not answer all of those questions, only the ones relevant to your discipline.
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So just remember that, and we will go over that in more detail as well.
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Okay,
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so that is really all I wanted to say about the case study and how
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you approach it and we will go over more in your other sessions and,
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of course, our online collapse.
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And we will look specifically at what you have done what your group has done. You
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document everything.
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Make sure that you've got evidence of every single meeting,
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everything that you are going to upload to me.
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So I've got a record of your continual progress as well.
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So just make sure you work consistently and you work hard and you'll be fine
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