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Copy of Project #2 : System Design and Error Reduction Strategies
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SAMANTHA HOCHEVAR
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Updated Nov 18, 2020
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00:00 - 00:01
Hi there.
00:01 - 00:02
Thanks for joining us.
00:02 - 00:03
S. Oh, my name is Sam.
00:03 - 00:07
Whichever. And I'm here today with Amanda Lancaster and we're
00:07 - 00:10
here to present on system design in air reduction strategies.
00:12 - 00:14
We wanted to begin today by talking about an event
00:14 - 00:18
summary of a procedure that had happened in the hospital.
00:19 - 00:22
So this began with a teenager and a Caesarian procedure.
00:23 - 00:25
A 16 year old patient was admitted to the hospital
00:26 - 00:30
to deliver her baby upon admission on infusion that was
00:30 - 00:34
intended exclusively for the epidural route of administration was connected
00:34 - 00:37
to the patient's peripheral i V line and was infused
00:38 - 00:39
via a pump to the patient's body.
00:40 - 00:44
Within a few minutes, the patient experienced cardiovascular collapse.
00:45 - 00:48
A Caesarian section resulted in the delivery of a healthy
00:48 - 00:52
infant. But the medical team is unfortunately unable to resuscitate
00:53 - 00:53
the mother.
00:59 - 01:05
Okay, arrival is when the perimeter of active failure takes
01:05 - 01:09
place. The young woman arrives on birthing unit around 9.
01:10 - 01:12
30. I am accompanied by her mother.
01:12 - 01:15
She arrived three hours late for her scheduled induction, and
01:15 - 01:19
although the time of arrival and time frame in general
01:20 - 01:23
is not important, the most important is that the nurse
01:24 - 01:27
assigned to the patient spent the first hour calming the
01:27 - 01:29
patient's fears about the birthing process.
01:29 - 01:30
So we have a factor of stress there.
01:31 - 01:36
The nurse began the full administration admission assessment and documentation
01:37 - 01:41
process around 11 o'clock AM She completed the admission profile
01:41 - 01:45
within an hour, but had not yet applied a bar
01:46 - 01:48
coded identification ban to the patient's arm.
01:49 - 01:53
Do you already see any Swiss cheese holes for Medicaid
01:53 - 01:53
and error?
01:56 - 02:00
The first one to discuss is the failure to apply
02:01 - 02:04
bar coded information to patient arm.
02:07 - 02:08
Um, so we're looking at the bar coded information.
02:09 - 02:12
We kind of wanna look about what and how this
02:12 - 02:13
is a latent failure.
02:14 - 02:17
So the less apparent failures of design that contributed to
02:17 - 02:19
an air are what we consider latent failures.
02:20 - 02:22
The latent failures air those that are on the other
02:23 - 02:26
end of the arrow, the blunt end, and they refer
02:26 - 02:30
to many system elements or deficiencies off the health care
02:30 - 02:33
system that lead a person to commit the air.
02:34 - 02:37
So specifically, looking at our bar code here, we're looking
02:38 - 02:39
at the admission profile completion.
02:40 - 02:43
We see that there was a latent air in our
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case patients case, um, it claimed that she meaning The
02:47 - 02:51
nurse completed the admission profile within an hour but had
02:51 - 02:54
not yet applied a bar coded identification ban to the
02:54 - 02:55
patient's arm.
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So this could be viewed as failure in design because
03:00 - 03:02
the scanning of the patients barcode should be a requirement
03:03 - 03:06
for closing out the admission profile for the patient to
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then proceed to evaluation by a physician.
03:10 - 03:12
So again we can see that the admission profile was
03:12 - 03:13
not actually completed.
03:14 - 03:16
And this is indeed a latent air.
03:18 - 03:20
The next part I want to talk about was what
03:20 - 03:20
was noticed.
03:21 - 03:24
First, eso in this case, we're looking at what is
03:24 - 03:26
an active failure in a sharp end.
03:27 - 03:29
So in the module for lecture, it states that an
03:29 - 03:32
example of active failure is a nurse pushing an incorrect
03:33 - 03:34
button on an infusion pump.
03:35 - 03:38
In our patient case today, the patient, the nurse, was
03:38 - 03:41
being close to the patient, and they did commit the
03:41 - 03:46
air that involved medication bags that were unidentifiable, unidentifiable from
03:47 - 03:47
each other.
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So this would be, um, the antibiotic and the fentanyl
03:51 - 03:51
use for the epidural.
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They were unidentifiable well from each other in terms of
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just appearance alone.
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The incorrect medication was hung and it was distributed through
04:01 - 04:03
the patient's entire body by the ivy pump.
04:07 - 04:10
Next, I would like to talk about the latent failure
04:11 - 04:12
leading to a potential active failure.
04:16 - 04:20
This is when active in Layton process failures merge, creating
04:20 - 04:24
an intersectional point that is consistent in London.
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Double check system as referenced by Smeltzer 1998 As for
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a, there was no auxiliary warning labels that were placed
04:38 - 04:42
on the syringes or the pharmacy label to alert the
04:42 - 04:47
staff that penicillin six and Ben Sippin could be administered.
04:49 - 04:51
So now we have a comparison of cases that I
04:51 - 04:51
would like to make.
04:56 - 04:59
In this comparison of cases, I would like to compare
04:59 - 05:02
the assigned case study and the lesson from Colorado.
05:03 - 05:06
Beyond blaming individuals, I will explain the first parallel.
05:07 - 05:12
The nurse discontinued the piggyback solution, believing the patient's reaction
05:13 - 05:15
was a penicillin allergy and called for help.
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The patient received between 70 mL or 20 mL and
05:20 - 05:26
30 mL of the epidural solution before discontinuing of the
05:26 - 05:33
piggyback. This is a parallel between the unclear definition of
05:33 - 05:42
non physician prescriptive authority assigned well, although the hospital policies
05:42 - 05:50
didn't clearly define the prescriptive authority of non physician nurses
05:51 - 05:57
and nurse practitioners, routinely prescribed medication within the scope of
05:57 - 05:57
their practice.
05:59 - 06:03
So this means that nurse practitioners began to have the
06:03 - 06:08
scope to prescribe medication so that this air would not
06:08 - 06:13
occur where you have non physicians and nurses continually having
06:13 - 06:18
the authority to prescribe medications that are pretty serious in
06:19 - 06:22
life threatening in life, altering medical situations.
06:32 - 06:34
Okay, so looking at the second comparison here that we're
06:34 - 06:38
making during the assigned case versus the Colorado beyond blaming
06:38 - 06:42
individuals but that during the code of our assigned case
06:42 - 06:46
and the subsequent uh, endotracheal intubation, the lead physician did
06:46 - 06:48
not notice any airway oedema.
06:49 - 06:52
Um, And so in the Colorado lessons, we have learned
06:53 - 06:56
that to prevent ares associated with drug allergies, experts actually
06:57 - 07:00
recommend identifying a central location of information or a single
07:01 - 07:03
record of truth to document the allergy information.
07:04 - 07:05
In our assigned patient case.
07:06 - 07:08
If there was a specific um, spot that they could
07:09 - 07:10
have looked at, such as on a barcode or immediately
07:11 - 07:14
notified on a patient chart of an allergy, then the
07:14 - 07:17
physician would have immediately recognized the patient did not have
07:17 - 07:20
a penicillin allergy listed, and that was not likely what
07:20 - 07:22
the reaction that they were seeing occur was what was
07:23 - 07:29
happening. The next parallel you make up.
07:32 - 07:39
A few minutes later, a partially infused epidural solution bag
07:40 - 07:47
and a unspoiled penicillin bag would have spurred it.
07:47 - 07:52
Will determined that the partial had the patient had received
07:53 - 07:58
an ivy solution a fentanyl and broke it The vary
07:58 - 08:06
eight. Excuse my pronunciation instead of penicillin, The patient.
08:08 - 08:10
I can't read that, My Todd.
08:11 - 08:11
Go ahead.
08:12 - 08:16
The patient I presumably from the cardio toxic effects of
08:16 - 08:17
Varick Ain.
08:18 - 08:23
This correlates with the drug labeling in nomenclature parameter that
08:23 - 08:29
is imperative to facilitate proper identification and use of medications,
08:30 - 08:36
product manufacturers and healthcare organizations, especially pharmacy, should ensure that
08:36 - 08:42
all drugs are provided in clarity labeled contain and clearly
08:42 - 08:48
labeled containers to promote clarity and should take state steps
08:48 - 08:53
to prevent Ares due to look alike drug name and
08:53 - 08:58
container labels as this would be a solution in this
08:58 - 09:00
case for this case scenario.
09:10 - 09:12
All right, so now that we've discussed our patient case
09:13 - 09:13
here, I do apologize.
09:14 - 09:15
It's gonna make me go through this.
09:15 - 09:18
Um, we could just want to go ahead and kind
09:18 - 09:20
of summarize a few things that we have realized from
09:20 - 09:20
our event.
09:22 - 09:24
We'd like to start off with, um, just kind of
09:24 - 09:25
doing a knowledge check on the things that we've learned
09:26 - 09:26
from this patient case.
09:27 - 09:31
Eso what key system elements of medication use influence the
09:31 - 09:32
recurrence of this event.
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So we'd like to look at the options a through
09:34 - 09:37
e below and specifically select all that apply for this
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patient scenario.
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Um, so our answer for our patient case was specifically
09:42 - 09:46
answers A and B patient information in regards to the
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fact that they never had the barcode label on their
09:48 - 09:51
risk to start with, as well as the nurse thinking
09:51 - 09:54
that it might have been a penicillin allergy as well
09:54 - 09:55
as the labeling, packaging and nomenclature.
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Eso kind of with the confusion between how the patient
09:59 - 10:02
got the penicillin versus the fentanyl and just different ways
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in which that could have been packaged or different, naming
10:06 - 10:09
in ways that we could have prevented airs along that
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one. We do not believe there really any environmental factors
10:13 - 10:17
or drug shortages, stock standardization, distribution issues, or any device
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acquisition or use monitoring.
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In this case, however, we do recognize that this is
10:21 - 10:24
a common occurrence of medication airs within the health systems.
10:26 - 10:28
And lastly, we did just want to provide a summary
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of our recommendations for this specific patient case and how
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we prevent re occurrences from happening.
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So barcode scanning needs to be completed by nurse admissions
10:38 - 10:40
before the patient is seen by any other medical personnel.
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This should be part of the admission process and should
10:43 - 10:45
not be something that is scepter looked over.
10:46 - 10:50
Medications should have colors that clearly identify the antibiotic versus
10:50 - 10:53
the epidural solution in this instance, but could be expanded
10:53 - 10:56
upon to really any medication that could cause harm.
10:57 - 10:59
And pharmacy labels should be placed on syringes and I
10:59 - 11:01
V bags to alert the hospital staff.
11:03 - 11:06
The hospital staff should have staff meetings to review roles
11:06 - 11:08
and procedures for optimal patient care.
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And we do want to ensure that patient safety should
11:12 - 11:13
always be our number one priority.
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We also wanted to mention that hospital staff should have
11:17 - 11:21
continuing education programs that happen for them to know how
11:21 - 11:22
to handle medications that are not on the formulary.
11:23 - 11:25
So that way, if a situation like this does arise,
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that reminded of the protocols, and that is our presentation
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on system design and air reduction strategies.
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Eso thank you again for listening.
11:37 - 11:37
My name is Sam Hatch.
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Ever. And I had Amanda Lancaster here.
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We're a pair.
11:40 - 11:41
33 per pharmacy.
11:41 - 11:43
Uh, 75 70.
11:43 - 11:44
Thank you.
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