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SSW 101 Research Assignment
RW
by
roshelle whyte
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Updated Feb 18, 2022
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Chapters
00:00
Chapter 1
01:51
Chapter 2
01:57
Chapter 3
06:05
Chapter 4
08:38
Chapter 5
Audio Transcript
Auto-generated
00:01 - 00:04
Okay, so my name is Rochelle. I am
00:05 - 00:08
doing a presentation on barriers to communication.
00:08 - 00:09
I
00:09 - 00:11
am an expert in this
00:12 - 00:16
subject or topic as I have been
00:17 - 00:20
living with my elderly grandmother since I was
00:21 - 00:22
about 16
00:23 - 00:26
and I have found with elderly people, it is extremely difficult to communicate.
00:27 - 00:33
My grandma who is 96 years old and completely blind and has some hearing loss
00:33 - 00:35
or hearing loss issues.
00:35 - 00:36
Um
00:36 - 00:40
it's extremely hard to communicate with her at times because
00:41 - 00:47
she can't see and she also can't hear. So when we're talking to her, it sort of becomes
00:47 - 00:49
a problem because we have to
00:49 - 00:52
speak very loudly and very close
00:52 - 00:53
and sometimes
00:54 - 00:58
even just when we do that, we have to speak very slowly, so she understands
00:59 - 01:01
um as we get older,
01:01 - 01:03
our patients isn't the greatest because we
01:03 - 01:05
expect older adults to just understand us,
01:05 - 01:06
but
01:06 - 01:09
My grandma has been blind for about 20 years,
01:09 - 01:12
so all of her memories are before losing her sight
01:12 - 01:14
and trying to explain
01:14 - 01:16
new age things to her
01:17 - 01:19
is she is totally lost.
01:19 - 01:22
So I've decided to do this project on her because
01:24 - 01:29
I understand the barriers and we've figured out
01:29 - 01:32
my family collectively has figured out ways to
01:33 - 01:35
communicate with her better
01:35 - 01:36
and
01:36 - 01:38
teacher about things like
01:39 - 01:39
the internet.
01:40 - 01:43
She never really used the internet as when
01:43 - 01:45
the internet started to become more popular,
01:45 - 01:47
her sight started going.
01:48 - 01:51
So I have um
01:53 - 01:53
sorry,
01:56 - 02:02
I have found that um not just with my grandmother, but seniors in general um
02:03 - 02:04
things
02:04 - 02:06
illnesses can cause them to
02:08 - 02:12
have a hard time communicating, such as strokes. Um
02:12 - 02:15
strokes can leave people sometimes paralyzed,
02:16 - 02:19
not completely, but sometimes paralyzed on one side of their body,
02:20 - 02:22
so their brain is working sometimes,
02:23 - 02:23
but
02:24 - 02:31
everything else is having a hard time catching up. Um also cancer, brain tumors.
02:31 - 02:36
Um people that have Parkinson's sometimes it's very hard to control
02:36 - 02:38
uh what their brain does
02:39 - 02:45
and um I've also had family members that have Alzheimer's, and I've seen how it
02:46 - 02:48
is quickly deteriorating
02:49 - 02:50
their brains and
02:52 - 02:55
making it very hard for them to even recognize
02:55 - 02:58
us as family who we've known our whole lives.
02:59 - 03:00
Uh
03:00 - 03:02
So I've noticed um
03:03 - 03:04
with
03:05 - 03:07
the thing that I've found is um
03:08 - 03:09
health care aides
03:09 - 03:12
or healthcare professionals that have come to help my grandma,
03:13 - 03:16
they have this thing where they talked to her
03:16 - 03:18
as if she's a child and
03:18 - 03:21
she does tend to get annoyed by it, but I understand that
03:22 - 03:23
there are
03:23 - 03:24
things that
03:24 - 03:26
I guess as a health care
03:26 - 03:27
worker,
03:28 - 03:31
they teach you in school or they teach you how to interact with somebody
03:32 - 03:32
in
03:33 - 03:34
my grandma's
03:34 - 03:35
um
03:35 - 03:37
issues with, with my grandma's issues,
03:38 - 03:43
but I feel like that is more for somebody who has Alzheimer's and has no memory of
03:43 - 03:46
what is even going on or dementia because
03:47 - 03:51
it's like literally watching somebody go from an adult from an adult
03:51 - 03:55
to a baby because they can't do much for themselves anymore.
03:57 - 03:57
Okay,
03:58 - 04:00
so I've learned to be very mindful
04:02 - 04:03
over the years,
04:04 - 04:06
it's been a hard time because
04:06 - 04:09
sometimes it gets frustrating as we have to be yelling
04:10 - 04:12
just to get our points across
04:13 - 04:14
and
04:14 - 04:16
I found doing this research,
04:17 - 04:17
um,
04:18 - 04:23
sometimes people will under accommodate with elders where
04:23 - 04:24
the
04:24 - 04:28
don't know how to communicate with somebody who
04:29 - 04:32
is elderly because as I said before,
04:32 - 04:36
they just expect people who are adults to just know what's going on,
04:37 - 04:37
but
04:37 - 04:41
your body slows down, your brain slows down, your movement slows down,
04:41 - 04:45
your mobility is just not the same as somebody who was like in there,
04:46 - 04:48
Even in their 50s to 60s,
04:49 - 04:49
sometimes
04:50 - 04:53
it's just not the same and, and people will
04:53 - 04:55
get frustrated and
04:56 - 04:56
treat
04:57 - 04:58
older adults
04:59 - 05:02
with a lot of neglect and abuse
05:03 - 05:05
because they don't understand that
05:06 - 05:07
things are changing.
05:12 - 05:15
Um, there's also another thing where um,
05:15 - 05:20
another barrier that I found where people are over accommodating
05:21 - 05:25
and um I found that there's this um way that people talk,
05:25 - 05:28
it's called elder speak as I was addressing before where
05:28 - 05:31
they speak to older adults as if they were Children
05:32 - 05:36
and some people do complain about it because they
05:36 - 05:39
are very well aware of what's going on around them
05:41 - 05:43
and they need to be mindful
05:44 - 05:44
of
05:45 - 05:47
getting upset at the healthcare workers because
05:47 - 05:49
really they're just doing their jobs,
05:49 - 05:52
but also the health care worker needs to understand
05:52 - 05:55
that not everybody needs to be treated the same
05:56 - 05:56
and
05:57 - 06:01
everything needs to be done, but in a case by case basis I guess.
06:03 - 06:06
So some solutions that I found
06:07 - 06:07
um
06:09 - 06:11
when we take my grandmother to the
06:11 - 06:15
doctor or just when I go to the doctors myself and I see
06:15 - 06:17
older adults,
06:17 - 06:20
I noticed that the doctors will spend a little bit
06:20 - 06:23
more time than what they would do for somebody my age
06:24 - 06:27
because they see that
06:27 - 06:31
older adults, they, sometimes it's really just,
06:31 - 06:35
they want to get their point across and sometimes their, their thoughts
06:36 - 06:37
can be,
06:37 - 06:39
it can take a little bit of time
06:40 - 06:44
to get those thoughts together of what their issues
06:44 - 06:47
are and sometimes people just want the company.
06:47 - 06:47
So
06:48 - 06:52
going to the doctors and talking to the doctor is like talking to,
06:53 - 06:54
it's just getting that company
06:55 - 06:57
also listening carefully
06:58 - 07:00
and avoid being distracted because
07:02 - 07:03
with elder adults,
07:04 - 07:07
sometimes they'll talk and they'll forget what they're
07:07 - 07:09
saying and if you're not really paying attention,
07:09 - 07:11
you'll completely miss what they were talking about.
07:12 - 07:15
And um, so also sticking to a topic,
07:15 - 07:19
one topic at a time and speaking slowly and clearly
07:19 - 07:22
is another solution as well.
07:25 - 07:27
Also with older adults,
07:27 - 07:28
um,
07:28 - 07:33
we have to all collect like as a family, we all collectively check on my grandmother,
07:33 - 07:37
um check on my grandmother's niece who has Alzheimer's
07:39 - 07:43
because people can go missing last year. My, one of my friends,
07:44 - 07:47
uh uncles who has Alzheimer's as well
07:48 - 07:50
went missing for a full day
07:50 - 07:53
and put out a missing persons report and
07:54 - 07:56
his uncle was found in another city,
07:57 - 07:58
not even driving,
07:58 - 08:01
I don't know how he got to the city he got to.
08:02 - 08:07
But that's also a very scary thing. So we always need to check on older adults
08:07 - 08:10
if their minds are not as sharp as they used to be.
08:11 - 08:16
Also, if somebody who is either hearing impaired
08:16 - 08:18
or um
08:19 - 08:22
has issues with site, I found that
08:23 - 08:28
if you just let them know that you're in the room either by like touching them,
08:28 - 08:31
like tapping them on the shoulder or on their hand
08:31 - 08:34
just to let them know that you're in their presence.
08:34 - 08:36
So they don't feel
08:36 - 08:37
that they're left alone.
08:39 - 08:41
I also found this Youtube video,
08:42 - 08:46
which is also another way of communicating with adults.
08:46 - 08:51
Um It's very useful and it's about two minutes long. We can play it.
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