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by Matt Manno3 views·Updated Nov 16, 2021
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  1. Hi, welcome to how to manage conflict within a team by matt man, Oh shaw,
  2. Sharif and blake strong.
  3. To understand conflict, we first must understand where conflict comes from.
  4. I've highlighted Tudjman's five stage model
  5. which identifies five different stages in 18
  6. group,
  7. which would be forming storming nor ming performing in the journey.
  8. You may be asking yourself, what do these five stages have to do with conflict?
  9. Well,
  10. conflict normally falls within the storming phase of turkmens model
  11. and if you really think about it,
  12. storming is the process in which team
  13. members voice their opinions about a certain task
  14. at hand or project and it's not always that group members are going to agree.
  15. So conflict will arise as a result of these disagreements.
  16. Conflict within the team is not always bad.
  17. Well, yeah, this is true.
  18. Conflict among team members can actually yield pause a result.
  19. Just as long as conflict remains functional among team members.
  20. Now, what is functional conflict
  21. functional conflict is that that is healthy and or constructive between groups,
  22. groups or individuals benefiting the organization.
  23. Conversely,
  24. dysfunctional conflict is conflict that is unhealthy
  25. or non constructive between group members or individuals
  26. hindering the organization
  27. as a whole.
  28. Now,
  29. we know that conflict is good, just as long as it's functional.
  30. When conflict is dysfunctional, we end up getting negative results.
  31. Finally,
  32. what happens when there is too little conflict in
  33. a group versus too much conflict in a group
  34. with too much conflict in the group
  35. we get a stage referred to as warfare and
  36. in this stage there's often political infighting turnover,
  37. lack of teamwork were dissatisfaction
  38. in the stages where there is too little conflict. We refer to this as an activity
  39. in which results apathy, lack of creativity, missed deadlines
  40. and indecision.
  41. Wow.
  42. In conclusion, we do want conflict in our group because you're positive results,
  43. but if we have too much conflict or too little conflict,
  44. the result will be negative.
  45. Next up is Blake, who will be explaining the three types of conflict.
  46. Thank you for watching my section of the video.