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#2 Did You Know? Forever Concierge
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Patricia OHerrick
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Updated Feb 17, 2021
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00:01 - 00:05
hi and welcome back to another episode of forever.
00:05 - 00:11
Concierge. Did you know on Chuck Yeager so forever?
00:11 - 00:14
Concierge. One of the great things about it is it's
00:14 - 00:15
gonna help increase your business.
00:16 - 00:22
Why? Because it makes it easy for your clients customers
00:23 - 00:27
prospects to get help with some of the things they
00:27 - 00:28
need to do in their move.
00:29 - 00:32
It's very simple them for them to access a list
00:33 - 00:35
of your favorite vendors.
00:37 - 00:44
Guess what forever it is.
00:45 - 00:51
Did you know the only service that combines multiple platforms,
00:53 - 00:54
which means they can access it online?
00:57 - 00:59
They have, ah, home concierge team.
01:02 - 01:04
It's also has a branded mobile app.
01:06 - 01:06
And are you ready?
01:07 - 01:08
Voice activated.
01:09 - 01:13
They can either use an Amazon echo device or a
01:13 - 01:18
Google home device and use it.
01:18 - 01:18
Voice activated.
01:24 - 01:24
Another cool thing.
01:25 - 01:27
It's all customized for your personal brand.
01:28 - 01:28
You have your own site.
01:30 - 01:34
They go to your preferred vendors first, So the branding
01:34 - 01:36
is there just for you.
01:41 - 01:44
Engagement. See what this is when we talk about customers
01:44 - 01:48
for life is we keep them engaged every time they
01:48 - 01:52
need something, whether it's now during the move, whether it's
01:52 - 01:54
six months out, whether it's two years out they can
01:55 - 02:00
engage in forever concierge, and they're engaging with you.
02:01 - 02:02
Um, you added them.
02:02 - 02:03
You made your list.
02:04 - 02:07
Um, you have the opportunity to give him a call.
02:08 - 02:11
Cool thing about it is with all these different access
02:12 - 02:19
points, it makes the whole thing easy, convenient, really friendly
02:20 - 02:20
and responsive.
02:26 - 02:28
So use forever.
02:28 - 02:29
Concierge. Because here's the thing.
02:30 - 02:33
All about the relationship, right?
02:34 - 02:36
It's all about the relationship.
02:37 - 02:41
Keep top of mind, keep helping them even after the
02:41 - 02:42
sale forever.
02:42 - 02:46
Concierge is gonna help them with improvements I need to
02:46 - 02:50
make. It's gonna definitely give him a service that they
02:51 - 02:54
didn't have before hopefully going to create some loyalty.
02:55 - 02:56
They're gonna be happy customers.
02:58 - 03:03
Um, your vendors are going to be good quality, you
03:03 - 03:04
know, that's what they're getting.
03:05 - 03:07
So use forever.
03:07 - 03:13
Concierge. Give them easy access to the vendors they need
03:14 - 03:15
during their move.
03:16 - 03:16
And after
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