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KM
by Kyla Marshall15 views·Updated Jul 30, 2021
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  1. Hi, my name is Kyla.
  2. And today I'm going to be talking to you about
  3. my training program that X as a bridge from computer
  4. training to on the floor selling for big sales company.
  5. So a little bit about myself, I have worked in
  6. a big sales company for about a year now as
  7. a sales consultant.
  8. And I've also been a student in Northwestern Masters of
  9. Science and Communication program here.
  10. I've been learning different communication methods that help with developing
  11. training programs for companies like the one I work with
  12. now the training I am trying to implement benefits, new
  13. sales consultant.
  14. So new hires that are in my current position and
  15. the people who be teaching it would be the veterans
  16. and most of the new hires themselves.
  17. The problem I'm trying to solve is the gap in
  18. training. So at our company all training happens on the
  19. computer and boom.
  20. You're on the floor selling and that is a huge
  21. slap in the face.
  22. I want to kind of ease our way in there
  23. like some training wheels on a bike before we just
  24. hop right on the two wheeler.
  25. The earliest that we're going to offer.
  26. This program is immediately after computer training.
  27. So after the two weeks of mandatory computer training, we're
  28. gonna jump right into that on the floor training and
  29. it's only another two weeks, but it keeps you on
  30. the floor and it gets you comfortable selling.
  31. This training takes place at the store that the new
  32. representative was hired.
  33. Ex So there's no extra travel, no extra weight.
  34. Now this train is extremely important because a computer simulation
  35. doesn't teach you how to sell.
  36. In fact, it barely teaches you how to use the
  37. systems that we use to sell.
  38. The best way to learn how to do selling is
  39. to try selling yourself.
  40. So this program helps new hires to get more comfortable
  41. on the sales floor so that they can get to
  42. a point where they do not need the assistance of
  43. a veteran or even their store manager that they're comfortable
  44. selling products themselves and coming back and celebrating those new
  45. sales. Most importantly, it gets uncomfortable talking with customers and
  46. can prepare them to move from different store locations and
  47. continue to develop in their career.
  48. Yeah, the best part about this training program is there
  49. is no extra effort.
  50. In fact, it provides feedback for something that you would
  51. have been doing anyway, which is jumping onto the sales
  52. floor after being on that computer for so long.
  53. So my hope is that this training helps our new
  54. hires to get more comfortable being the sales representatives that
  55. they were hired to be.
  56. Oh well.