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Homelessness
NE
by
Natasha Estacio
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Updated Jan 26, 2022
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Chapters
00:00
Chapter 1
00:00
Chapter 2
00:12
Chapter 3
00:16
Chapter 4
00:28
Chapter 5
00:38
Chapter 6
00:55
Chapter 7
01:23
Chapter 8
Audio Transcript
Auto-generated
00:02 - 00:05
while there may be multiple impacts that create barriers in communication,
00:05 - 00:07
like the ones we've discussed,
00:07 - 00:08
there are also ways that we can adapt to
00:08 - 00:11
improve communication with members of the homeless community.
00:11 - 00:13
Let's look at our first adaptation
00:17 - 00:18
empathy.
00:18 - 00:21
One adaptation we can make when interacting with members
00:21 - 00:23
of the homeless community is to be more empathetic
00:23 - 00:27
to understand what that individual may be going through within and outside.
00:27 - 00:28
That interaction you may be having.
00:30 - 00:33
Empathy involves feeling and experiencing another
00:33 - 00:35
person's situation almost as they do.
00:35 - 00:39
And additionally, is the ability to recreate another person's perspective.
00:40 - 00:42
This adaptation could greatly improve an
00:42 - 00:44
interaction with someone who is homeless.
00:44 - 00:47
It allows for a clearer understanding of someone's behavior
00:47 - 00:49
or the way that they are approaching the conversation.
00:49 - 00:52
This increased understanding can steer the way you speak or
00:52 - 00:55
act towards an individual who may come into your workplace.
00:56 - 00:57
For example,
00:57 - 01:00
in a scenario where an individual may come in angry
01:00 - 01:03
or frustrated and speak more abruptly or rudely to you.
01:03 - 01:05
If you are to adapt and be more empathetic,
01:05 - 01:07
you may realize that there are outside
01:07 - 01:09
factors contributing to that individual's attitude.
01:10 - 01:11
That may have absolutely nothing to do
01:11 - 01:14
with the current interaction happening between you
01:14 - 01:16
By being empathetic towards that individual.
01:16 - 01:18
You would get their point of view
01:18 - 01:20
understand how they're possibly feeling in that moment
01:21 - 01:23
and be able to better assist that individual in some way.
01:25 - 01:27
This adaptation is about understanding and perception.
01:27 - 01:30
You don't know what that individual is going through until you put yourself in
01:30 - 01:34
their shoes and as well what you may perceive may not be the reality.
01:36 - 01:36
Our second
01:37 - 01:38
adaptation.
See full transcript