Homelessness

NE
by Natasha Estacio0 views·Updated Jan 26, 2022

Chapters

Audio TranscriptAuto-generated

  1. while there may be multiple impacts that create barriers in communication,
  2. like the ones we've discussed,
  3. there are also ways that we can adapt to
  4. improve communication with members of the homeless community.
  5. Let's look at our first adaptation
  6. empathy.
  7. One adaptation we can make when interacting with members
  8. of the homeless community is to be more empathetic
  9. to understand what that individual may be going through within and outside.
  10. That interaction you may be having.
  11. Empathy involves feeling and experiencing another
  12. person's situation almost as they do.
  13. And additionally, is the ability to recreate another person's perspective.
  14. This adaptation could greatly improve an
  15. interaction with someone who is homeless.
  16. It allows for a clearer understanding of someone's behavior
  17. or the way that they are approaching the conversation.
  18. This increased understanding can steer the way you speak or
  19. act towards an individual who may come into your workplace.
  20. For example,
  21. in a scenario where an individual may come in angry
  22. or frustrated and speak more abruptly or rudely to you.
  23. If you are to adapt and be more empathetic,
  24. you may realize that there are outside
  25. factors contributing to that individual's attitude.
  26. That may have absolutely nothing to do
  27. with the current interaction happening between you
  28. By being empathetic towards that individual.
  29. You would get their point of view
  30. understand how they're possibly feeling in that moment
  31. and be able to better assist that individual in some way.
  32. This adaptation is about understanding and perception.
  33. You don't know what that individual is going through until you put yourself in
  34. their shoes and as well what you may perceive may not be the reality.
  35. Our second
  36. adaptation.